82 Rue de la Charité, 2nd arr., 69002 Lyon, France
#2 of 125 hotels in Lyon
Guests' ChoiceBased on 544 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.1
Facilities
9.0
Staff
9.6
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 26 May 2024
Anna
AustraliaLocation was within walking distance to points of interest and restaurants
Stayed in May 2024
Reviewed: 25 May 2024
Steven
United States… the breakfast was at a fixed cost and at least for us was maybe a tad pricey. I just didn’t feel like I ate that much. But I could have gotten more than my moneys worth, .
Proximity to transit options, restaurants, and shopping. As well as a 20 minute walk to the quaint old town and its unique features. But just far enough away from the noise of the busy shopping/tourist area. The hotel also offered a diverse and satisfying breakfast, but….
Stayed in May 2024
Reviewed: 23 May 2024
Stephen
AustraliaQuite and accomodating, great location, very personable, good room size.
Stayed in May 2024
Reviewed: 16 May 2024
Anastasia
GermanyIt was very rainy and humid outside during our stay, so the towels didn’t get dry, and we left them in the room to be chanted. But we had to go change them ourselves every time
Lovely hotel, friendly owner, everything new, comfortable beds, great location, still very peaceful at night. Great restaurant tip from the owner, too
Stayed in April 2024
Reviewed: 15 May 2024
Sophie
SwitzerlandNon
Very nice decorated Hotel in a nice area, a wide choice for breakfast.
Stayed in May 2024
Reviewed: 14 May 2024
Nigel
United KingdomIn truth I don't think the hotel could do more. It is what it is, and within the limitations of what it is, it delivers in spades. As always, it is down to the people who lead. Really lovely.
Staff are superb. Proud of their hotel and so they should be. Absolutely commitment to customer service and ensuring you are well looked after. Makes the UK look very poor by comparison. Breakfast fantastic; great range to cater for all tastes. Great location. This is not a 5* deluxe hotel, but it serves its purpose for two nights - and many swankier hotels could learn a lot from the people who run it. Thank you.
Stayed in May 2024
Reviewed: 13 May 2024
Annette
United KingdomOur bathroom was a wee bit small although perfectly adequate.
Breakfast was lovely and varied. Beautifully presented. Hotel was perfectly situated for sightseeing around the city. Patron and staff were delightful. Visited with Annette and Elfan, we were part of a foursome. Annie Christie
Stayed in May 2024
Reviewed: 11 May 2024
Casciani
United KingdomLocation, staff were amazing and very informative about where to go/what to do.
Stayed in May 2024
Reviewed: 10 May 2024
Deborah
AustraliaI was disappointed by the size of the room. Probably my fault for not picturing what the dimensions meant.
The staff were delightful and very helpful. While not near the centre the hotel was a short walk to the metro which made things very easy.
Stayed in May 2024
Reviewed: 10 May 2024
Ravindra
IndiaVery good location - easy to access local attractions and a variety of restaurants/bars/cafes. Tasteful and homely decor Staff very friendly and helpful
Stayed in May 2024
Reviewed: 9 May 2024
Kathleen
IrelandNothing
Reception and all staff were so patient and helpful. Quiet location but walkable to shops/restaurants. Extremely clean boutique hotel.
Stayed in May 2024
Reviewed: 6 May 2024
Judy
IrelandI really cannot think of anything I did not like. The hotel ticked all the boxes.
The hotel staff were incredibly pleasant and helpful. They arranged endless restaurant reservations and taxis for us.
Stayed in May 2024
Reviewed: 3 May 2024
Dj
Croatiaextremely helpful and friendly staff,plesant atmosphere
Stayed in May 2024
Reviewed: 1 May 2024
Joko
NetherlandsIf you’re on the “in between” floors you need to walk the stairs as the elevator doesn’t stop there. For us not a problem, but can imagine it’s less handy for disabled people or people with big luggages
Location is great as you can explore the city right from the door. Friendly staff
Stayed in April 2024
Reviewed: 29 April 2024
Victoria
United StatesHonestly, I was so impressed with the friendliness and resourcefulness of the staff that I have nothing to complain about. I guess the only possible issue for some is there access in the front door is with some steps. There is an elevator inside and it works well but not sure how non-ambulatory persons would handle getting in. But I also didn't ask.
The staff was wonderful = helped with everything, made sure we had everything we needed and were very proactive. Every one of them was top-notch. If we had an issue, they handled it in a positive fashion and everything worked out quite well. It's also well located near restaurants, transportation etc.
Stayed in April 2024
Reviewed: 29 April 2024
Andreas
BrazilReally nice to feel in France. Beautiful retrofit from an old building and plenty of books and art. The staff was extremely helpful and kind.
Stayed in April 2024
Reviewed: 21 April 2024
Cristina
ArgentinaAccess with luggage was quite complicated since there were only stairs at the entrance.
Very clean and tidy. Nice breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Veronique
United KingdomWeird layout with bathroom inside bedroom
Good location, very clean room , lovely staff, very helpful with restaurant recommendations
Stayed in March 2024
Reviewed: 18 April 2024
Colum
IrelandBeautiful decoration, lovely clean rooms, comfortable beds and wonderful helpful and friendly staff
Stayed in April 2024
Reviewed: 18 April 2024
Garrath
AustraliaFriendly staff who went out of their way to be helpful.
Stayed in April 2024
Reviewed: 16 April 2024
Nick
BelgiumLovely atmosphere, remodeled with love & passion!
Stayed in April 2024
Reviewed: 14 April 2024
Tim
United Statesnothing
Location, clean, great staff
Stayed in April 2024
Reviewed: 10 April 2024
Adrianne
United States10-15 minute walk to the old town, 15-25 minutes to the city hall and shipping and restaurant streets, but nice walk and not an issue. Toilet in a separate part of room so washing hands after use was a little inconvenient but would stay here again regardless.
Beautifully contemporary hotel with a cool boutique vibe.
Stayed in April 2024
Reviewed: 8 April 2024
Danae
United KingdomNothing. Had junior suite and could have done with fridge for baby milk.
Comfy bed, great decor, wonderful owners and staff.
Stayed in April 2024
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