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Reviews of Hôtel de la Cité

9 Rue de Rieux, Centre Ville, 44000 Nantes, France

#2 of 48 hotels in Nantes

Guests' Choice

Review score

Based on 53 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 26 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were super helpful, I could store my bike in the garage and they helped me book some accommodation on the phone for my next day. The room (single) was very comfortable and with lots of nice details. The location is only 15' walk from the heart of the city.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Worth staying at
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Personal choice, but breakfast was not as great as they make out. Location is not the greatest, feels like you are in the middle of commercial area.

    Great property, rooms are larger than some we have stayed in. Free refills on cold and sparkling water is a nice touch. Wewould stay again if in the region.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    A very relaxing and safe stay, staffs are friendly, easy access to the centre.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It’s very clean and modern, I liked that there is an air purifier in the room, also a coffee machine that substituted a kettle.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Enjoyed a few days stay in this smart new comfortable hotel, complete with great staff.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Everything was very good. We didn't have breakfast but when we passed the spread it didn't look too appetising.

    The bed was very comfortable, the toiletries were lovely, the hotel was new, very nicely finished, spotless and smelled lovely. The staff were friendly and helpful. Overall it was great value and in a quiet area.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Very convenient, clean, modern with lovely staff. Comfy bed.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good location near the river with a nice walk to the main centre. Staff very helpful and very good English spoken all round. Parking worked a treat underground once checked in with the room key.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    It was an enjoyable stay in Nantes and we had a good time at the hotel.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that l didn’t like was the time to be check into the property. It took us 2 hours to be checked in, normally it should be 2pm.

    It was nice property, new and clean outer and inner. The staff were very welcoming.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    Great value for money staff friendly and would love to stay again if come visit
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is a little bit smaller than expected

    Clean fresh and staff very friendly

    Stayed in May 2024

  • Reviewed: 21 May 2024

    9.0
    We will be back
    • Business trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Negative: the price was a bit out of our budget, but it was worth it.

    In the end, it's all about people. We were treated with great care by the staff, who made us feel at home. They even went so far as to save "our room" a week later when we passed through the city again, at the end of our trip, on our way home. What more could you want from a hotel than the feeling of being welcomed and at home? We loved it and will be back.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    We had a good time for the two night we spent on the hotel.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The o ku thing l didn’t like about my booking was the time taking to let’s us into our rooms. We were supposed to check in at 2pm but we remained outside until about 4pm before we could get the key or the card to enter our rooms.

    The property was situated in a very place, easily accessible to the central part of the city. The hotel cleanliness was very good and furnished to good taste.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Great stay in Nantes
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing special

    The staff is very friendly, rooms are clean, it’s quiet.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel in perfect condition Brilliant stall!

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Comfortable, silent sleep in a tiny room
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room is very small, even if we had not much luggage, basically 2 handbags, it was hard to find enough storage to keep our room free. For the paid breakfast, I didn't like they give us only a small plate, just made the whole buffet experience worse. The food was good.

    Very tidy and functional room. Good showers, clean sheets and silent room. Very comfortable to sleep.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Wonderfull location and beautiful hotel with nice staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    We were not aware of parkingspaces of the hotel need to be reserved. We booked this hotel on booking.com and chose this one because of the hotel has parking. I read nothing about we had to reserve the parkingspace. When we arrived the hotel, there were no parkingspace left. It was stressful. And it cost a lot to park in the middle of the city in many hours.

    We love interior and cleanness of the lobby and the room. Hotelstaff were really friendly. Location is also perfect located to reach the several beautiful places in the city.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    I'll stay again here when i comeback to nantes.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    If there was a refrigerator in the room it wouldn't be better.

    Location was perfect to reach to the center of Nantes in foot, room cleaning service and room condition was amazing. Little bonus, the air purifier in the room and the water distributer on the first floor that provided sparkling or cold water.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    New hotel, small rooms, nice breakfast
    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Rooms rather small, semi-open bathroom. Not fully centrally located but still ok.

    Relatively new hotel, clean rooms. Breakfast ok.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    nothing

    comfortable, good breakfast

    Stayed in February 2024

  • Reviewed: 6 May 2024

    8.0
    Very nice overall. Would definitely stay there again
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    Paper cups in room - would have preferred glass/china Room was a little small and dark but well designed, comfortable and clean

    Stayed in May 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loveliest employees, comfiest beds, and so beautiful inside! Would love to stay again

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Good hotel in great location in lovely city
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The staff were friendly and helpful

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel is in mint condition. Nicely decorated and very pleasant. In addition, the welcoming experience was absolutely amazing: very polite, friendly and helpful, trying to accommodate the best possible way my needs to leave early in the morning. The hotel is 10 minutes walking distance from Nantes station as well as the airport bus shuttle stop, making it well located. I’ll definitely go back when visiting or passing through Nantes

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Lovely staff, really friendly but not imposing. I’d definitely stay again.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Basic and simple but in a nice way.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    Everything, very clean, staff was very helpful, location is good as well, a 10 minute walk away from city centre

    Stayed in April 2024

  • Reviewed: 14 March 2024

    10
    Amazed on what great value and how good this hotel is
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing 😊

    Every thing ! I have been traveling in Europe for 40 years This Hotel has it spot on ! I stayed on the 6th floor amazing room and view and sat out on the balcony in the sunshine, so refreshing to see a Hotel that has everything just right, private garage great location Staff very very helpful

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Brand-new modern hotel. Easy to find, great location, awesome helpful staff
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and it felt cramped when going around the end and one side of the bed. Being picky, the toilet paper dispenser did not work very well - the squares of tissue come out of a tiny slot and then tore when even carefully pulling them out. Just a plain simple toilet roll would have been better.

    Almost everything was perfect. It was all brand new, hyper-clean and modern. The bed was super comfortable with big fluffy pillows and lush bedding. The location was excellent for our purpose and there was underground private parking. But the friendly helpful staff were the icing on a lovely cake.

    Stayed in March 2024

Showing 1 – 25

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