The wi-fi was not really OK but could be because of the room - we were on the last floor, in the old part of the building. Just a note: not all rooms are accessible by elevator so keep it in mind if you have heavy luggage or any mobility issues.

The hotel has a perfect location - just few meters to "Little Venice" and all main attactions are easily accessible and at a walking distance. The breakfast was exceptional - a great variety of freshly baked bread, french cheese, croissants, artisant yoghurt, cereals etc. The ladies on the reception were very helpful and always ready to support with whatever need or request you have. There's no big parking at the hotel and this could be a challenge for you if you are travelling by car (as we did) so I want to recommend the public parking "Montagne verte" which is few minutes walking distance from the hotel - and actually the price we paid for two days was lower compared to the one offered by the hotel :). Definitely we'll be back!

Stayed in May 2024

Our corridor and room was too warm

Staff was wonderful . Location excellent.

Stayed in May 2024

Could have been more generous with facilities in the room. Bit mean on coffee, tea and water

Location Car parking

Stayed in May 2024

Nothing to complain about but b fast could be more better

Stayed in May 2024

Nice hotel with spacious rooms and good breakfast. Great location to explore Colmar and the many nice villages in the area.

Stayed in April 2024

Everything was perfect

Really enjoyed the Bed and the Room. Huge shower and bathroom. Friendly staff to greet us.

Stayed in May 2024

Beautifully clean, great outdoor seating area, delicious breakfast

Stayed in May 2024

It seemed like there was dedicated parking space for the hotel, but it's public paid parking, there is a parking facility at 500m which is very inexpensive (3 euros a day something like that).

Staff was really friendly and helpful. The place is really well located, next to many amazing restaurants as well. The room had plenty space,

Stayed in April 2024

That they have very old rooms

The relaxing area

Stayed in April 2024

Staff support and hospitality

Stayed in April 2024

Nothing - it was wonderful

Room, location, breakfast, sauna, staff!

Stayed in April 2024

nothing

The room and the hall

Stayed in April 2024

The location is perfect, next to the walking plaza with plenty of restaurants and beautiful sights.

Stayed in April 2024

Lovely newly refurbished property, very neat and clean. The staff were all delightful and a highlight … we had a wonderful stay and the location was great.

Stayed in April 2024

Our room was badly lit. It was a standard room and a little small for my liking. The basin in the bathroom was too small and water splashed everywhere. Parking for cars is a problem, close to the hotel, although there are 2 parking houses walking distance from the hotel.

The Hotel location is great. Right next to the old part of town. The staff were friendly and the rooms clean. Breakfast was good with a good variety of food.

Stayed in April 2024

Would be nice to have a full bar.

Large rooms, great breakfast, excellent staff. Location is very good, walking distance from all sites.

Stayed in April 2024

Missing more vegetarian options for breakfast. Need complimentary water in the room or water dispenser to fill bottle before leaving. Front desk to be uniformly more knowledgeable about events and locations. Parking - please clarify on booking.com that there is limited hotel property parking and customer should call to book parking else it causes confusion.

Great location! Extremely helpful staff - especially front desk (if I return it will be due to them). Front desk was super helpful in telling me about where to go on Alsace Wine Road. Some of them are very knowledgeable. Front desk was also very helpful during check-in and finding place for parking.

Stayed in March 2024

Great location, excellent breakfast and clean room.

Stayed in March 2024

The standard rooms only have double beds so our request for two single beds was not fulfilled and this had not been made clear to us in the previous communications. They did provide us with two seperate duvets after we pointed this out. Also note there is no lift and one of our rooms had a spiral staircase (207)- it was a lovely room but if you have restricted mobility / lots of luggage it would not be a good room.

We had standard double rooms which were stylish, clean, modern and had very comfortable beds. The location is also great, just outside a bridge which takes you right in to the old town. The parking garage is a bit tight for a big car ( BMW X5) but they checked which car we were coming in and allocated us an appropriate space which was great as parking near the old town is hard to come by.

Stayed in March 2024

Perfect location, stones through away from Little Venice. Staff were extremely friendly and helpful. Cannot fault anything

Stayed in March 2024

Situated in the beautiful area of Little Venice, spotlessly clean and a beautiful interior. The staff were so friendly, pleasant and helpful. Really lovely continental breakfast.

Stayed in March 2024

We liked it all. A very minor gripe was that there wasn’t a selection of pillows. They were all quite hard but not uncomfortably so

Very well decorated, lots of thought has gone into what a guest needs in a room. The atrium area is lovely

Stayed in March 2024

There’s nothing to not like

It was very comfortable and clean, the staff was very kind, everything was amazing. The water dispenser was at our service, luggages were moved in the room by the staff. Good facilities, we even got a room upgrade when we arrived, very spacious, with a view. Overall it was a lovely stay, with all the facilities we needed.

Stayed in February 2024

Just avoid big cars in the parking...

Everything. Great location, wonderful hotel, nice staff, great breakfast. Nothing else to say.... We have already reserved another stay...

Stayed in February 2024