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Reviews of Château de Mazan, BW Premier Collection by Best Western 4 stars

Place Napoléon, 84380 Mazan, France

#18 of 29 hotels in Mazan

Guests' Choice

Review score

Based on 97 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.5

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 12 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Privilege dependence Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could have been better. Products served were not fresh, the bread for example. We were expecting handmade products for the standing of the Château For the room we were expecting a stay in the Château not in the house nearby

    The room was nice, the outdoor as well

    Stayed in May 2024

  • Reviewed: 22 April 2024

    9.0
    Excellent place to go for a weekend or romantic trip
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    It’s beautiful property with beautifully renovated rooms, restaurant and library. Dinner was excellent. Staff were attentive and very friendly.

    Stayed in April 2024

  • Reviewed: 11 November 2023

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Couple
    • Comfort dependence Room
    • Stayed 1 night

    There was a phishing attack via booking.com so that I received messages purporting to be from the hotel that asked for credit card details. I do not know whether the hotel or booking.com were to blame for the security lapse, but I was assured it had been addressed and no damage was done.

    A lovely hotel in a quiet town amid lovely countryside. We had a room on the ground floor with the garden outside, so ideal for our dog. Excellent dinner and a good breakfast. A reasonable price for this standard of hotel.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Calm & beautiful
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    The design is contemporary yet comfortable. Great staff and services. Breakfast is lovely and so is the garden

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Great, we would go again.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The chateau is actually right in the town, so when you are by the pool we were aware of the traffic slightly.

    Breakfast lovely, as was our dinner (the best we had on our whole trip). Luxurious surroundings, feeling of calm.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    9.0
    Hidden Gem - Amazing facilities,friendly staff and great ambience
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night

    No food allowed in the pool area and beers were quite expensive Euro 9.

    Amazing accommodation in Mazan. Easily accessible via nearest train station Carpentras. friendly staff and great ambience

    Stayed in September 2023

  • Reviewed: 9 August 2023

    8.0
    Relaxing atmosphere at a historical chateau
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    - The shower was calcified - A little pricey, for the price the shower should’ve worked smoothly. Since we stayed just one night, it was not that much of a big deal - For the price, parking should be included (it has cost us 15€ for one night).

    - Very beautiful chateau, located in a nice French town - Pretty garden - Nice interior - Dinner option - Gorgeous pool

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff & location

    Stayed in August 2023

  • Reviewed: 30 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    Difficult with kids as very quiet.

    Area, environnement, room, view, staff, food for diner or breakfast

    Stayed in July 2023

  • Reviewed: 16 July 2023

    7.0
    It’s could. Would recommend.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast all mornings are The same. Not alot of choice. In room there could be robes.

    Exterior interior, pool, rooms, perfect!

    Stayed in July 2023

  • Reviewed: 16 July 2023

    9.0
    Very beautifull hotel, relaxing, nice staff
    • Leisure trip
    • Solo traveller
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could be better

    Staff are very polite, and the hotel is very beautiful with a cozy, lovely cafe.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Classic Room
    • Stayed 1 night

    We were expecting a larger outside area - the photos are giving the wrong perspective. The hotel has parking, but you need to book - otherwise you will have to leave your car in a public parking lot.

    Good breakfast and confortable bed.

    Stayed in June 2023

  • Reviewed: 10 July 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Room
    • Stayed 3 nights

    Would be good to have more variety of food during breakfast

    The views are amazing and the team did the best to accommodate me on a prefer room

    Stayed in June 2023

  • Reviewed: 28 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely pool and gardens area. Terrace is really lovely to sit out in. Breakfast was very good and the rooms we bright and clean. Staff were exceptionally good. Parking available on site for an extra fee of €15 per day.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    8.0
    A very pleasant and relaxing stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    We were disappointed with certain aspects of our experience. The portion sizes for the two-course dinner were too small, and we ended up ordering a cheese plate to satisfy our hunger. Additionally, the pricing of the cocktails appeared inconsistent. The staff seemed inexperienced, especially regarding the cocktail menu and beverage service. We also encountered attitude and indifference from some staff members. During the couple's face treatment, one beautician seemed rushed and inattentive.

    We really liked our stay at Château Mazan! The location was stunning, the place was peaceful, and our room had direct access to the beautiful garden. The pool was refreshing and pleasant (although a little too shady in the afternoon), and the decoration throughout the château was exquisite.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    9.0
    excellent
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful hotel. Very nice pool and area to play boule. Staff were also very helpful and booked us taxis whenever we asked.

    Stayed in May 2023

  • Reviewed: 20 May 2023

    7.0
    Chateau that could be more customer orientated.
    • Leisure trip
    • Group
    • Privilege dependence Suite
    • Stayed 4 nights
    • Submitted via mobile

    Unfriendly staff, poor services, lack of attention to the guests.

    It was clean and pretty comfortable quality of sleeping.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    8.0
    A little bit of luxury while cycling through Provence
    • Leisure trip
    • Family with young children
    • Classic Room
    • Stayed 1 night
    • Submitted via mobile

    The check-in was a bit of an issue with unprepared rooms. The shower was a sit in the bath affair which was impractical for us. The outside lawns by the pool could be tidier.

    Great building with beautifully decorated common areas. Room was spacious with a lovely big bathroom. Lovely patio for drinks and the restaurant food was amazing! The staff were all very attentive and friendly and there is good lock up facilities for bikes.

    Stayed in May 2023

  • Reviewed: 5 September 2022

    8.0
    Nice for a one night, however, so many opportunities to develop their services and reach the level they pretend to have.
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    The restaurant is closed during Mondays and there is a limited chance to order something for lunch. Considering the location of a small town, it’s hard to even find a place for lunch, so when we decided to spend a whole day chilling by the pool on Monday, the service was not available. The restaurant is not reflecting the price, the waiter was rather rude, refusing to speak English, giving us “lessons”. He also charged us more than was supposed to (three course menu even though we only had two). The breakfast was very weak, considering the price.

    we liked the pool and the amazing chateau itself. The staff at the front desk were all super nice and helpful.

    Stayed in August 2022

  • Reviewed: 1 September 2022

    8.0
    castle and room a little gem
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Staff were not very attentive. Breakfast very disappointing. Room cleaning service not very efficient - did not leave clean towels one day!!

    This castle was a little jewel

    Stayed in August 2022

  • Reviewed: 20 August 2022

    8.0
    Lovely base for exploring the area
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 2 nights
    • Submitted via mobile

    While the hotel is great and I would recommend, Mazan itself didn’t set me alight. It made a great base for exploring the area and has a few fantastic restaurants, a lovely central town square and some pretty old cobbled streets to wander through, but wouldn’t draw me back. To be fair we had just come from staying in one of the hill towns near Aix en P which are especially picturesque and a bit bigger. Mazan is a village so expect a village!

    The building itself is beautiful, possibly the prettiest in Mazan. It has an interesting history and has been really tastefully decorated to get a mix of new and old. The staff were really friendly and knowledgeable about local restaurants. Breakfast is a generous buffet, but it’s really worth having dinner in the restaurant once night which was far above my expectations- a proper fine dining experience.

    Stayed in August 2022

  • Reviewed: 19 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Room
    • Stayed 3 nights
    • Submitted via mobile

    the bedroom was facing the road and it was noisy

    the garden

    Stayed in August 2022

  • Reviewed: 5 August 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Loved everything about Château de Mazan! Nice little quaint hotel that has great architecture, decor and surroundings (the grounds are beautiful and well kept). Food at the hotel was great! From breakfast to dinner. The staff were also all very friendly and helpful 👌

    Stayed in July 2022

  • Reviewed: 29 July 2022

    8.0
    Convenient for a 1 night Stay
    • Leisure trip
    • Group
    • Comfort dependence Room
    • Stayed 1 night
    • Submitted via mobile

    poor breakfast needs renovation has much more potential

    decent service, friendly staff and parking available. nice grounds as well.

    Stayed in July 2022

Showing 1 – 25

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