Nothing to mention

Super breakfast, spacious rooms (next to eachother without asking, was very nice) Very good bed, friendly

Stayed in May 2024

Silly thing but would have been nice if the water and teas were refilled when the rooms were changed over. One day it was one it wasn't. Also cream/ or milk for teas/coffee machine would have been good.

Great location near all the sites. Walked to and from the station.

Stayed in April 2024

No toiletries in the room apart from bulk shower gel and hand wash, no mini bar or refrigerator

Very pretty, and location is great

Stayed in May 2024

The only slight problem was that there is no screen around the over-bath shower, which was very effective, and therefore tended to spray everything in site, if one was not very careful. There is a seat in the bath at the furthest point from the rest of the room, but one has to stand up at some point and this could be a bit of a problem.

We arrived in Lille by Eurostar and were able to easily walk to the Hotel Carlton, despite rather large and heavy suitcases. The hotel is very well situated for exploring Lille's Old Town on foot and there are lots of restaurants within very easy reach. The hotel is elegant and our room was a very good size. The bed was comfortable (though perhaps a little firmer than we like), there was a good bathoom with a very generously sized bath and an over-bath shower. The toilet was sited in a separate cubicle. The room also had a small minibar. The breakfast buffet was good and the staff were friendly. We thoroughly enjoyed our (brief) stay.

Stayed in May 2024

All ok

Excellent location very pleasant staff

Stayed in May 2024

A little faded glory

Great location and fantastic, helpful staff. The room was very spacious for such a central hotel and very clean.

Stayed in April 2024

Excellent location, large rooms, needs refurbishment, very efficient internet interaction.

Stayed in April 2024

There wasn’t anything to dislike.

The hotel is attractive, offers an excellent breakfast and is in an a central position, enabling easy access to major sites and access to stations. The staff were friendly, and extremely helpful. We enjoyed a great stay.

Stayed in April 2024

No hair conditioner which I had expected.

Fantastic location. Staff were great and breakfast wS really good.

Stayed in April 2024

The room’s light very dark and some of the doors have to repair

The location is in the central close to find food

Stayed in April 2024

I would have like more pillows . Different ones so we could choose I would have enjoyed some bathroom toiletries such as moisturizing cream Staff was not super nice at breakfast

The beds/ the room /

Stayed in March 2024

Room and bathroom was great, reception very pleasant and location is great. The bar area could do with more staff

Stayed in January 2024

All good

Great location right in centre of town, rooms had character and felt different to the modern box’s …Bfast excellent .

Stayed in December 2023

Hotel parking, although advertised, is apparently very limited. Public parking is quite convenient although not as expected.

The location is exceptional and the property full of character.

Stayed in January 2024

Rooms a little dated. No parking available even though advertised and then requested but the staff were most helpful and assisted me to find alternative parking

Lovely property, great position and helpful staff. Has a very cosy bar

Stayed in December 2023

The recent history of scandals. Once we read about them we felt bad staying there. The staff could have been a bit warmer. The 4pm check-in is ridiculously late.

Amazing location. Really nice room with a great view

Stayed in December 2023

Quite old fashioned hotel with old bathrooms but nice rooms.

Good location in the heart of Lille & close to shops & Christmas markets. Breakfast is good but can get very busy. The View bar is very good but get there early to get a window seat as go very fast. Cocktails are good. Make sure you book hotel parking early as only have 3 spaces around corner but lots of other car parks close by.

Stayed in December 2023

A rather huge deposit was requested upon check-in (which was indeed noted on the reservation), but the reception staff refused to accept cash payment; finally they agreed but it was not a very nice experience.

The hotel is perfectly located in the centre of Lille, and appears classy, even with a touch of luxury. The building is probably quite old, the floors in the rooms seemed particularly old (uneven) but for me it only added to the charm of the place :) The rooms are very comfortable, everything is functional. The breakfast was a bit pricey, the quality of food was good but there wasn't too much of a choice.

Stayed in October 2023

The huge “security deposit”. Totally over the top and overpriced. You also need to warn people about the air raid siren test as it really frightened me. It would be good to have directions in the room on how to contact reception and what buses go where etc. and places of interest.

The location. Once we had got our bearings everything was in easy reach. The interior design was lovely and breakfast was very nice although overpriced at €20 per head. The staff were very friendly and helpful but one did forget to order our taxi (good job I checked) and we were also overcharged for something else but this was rectified very quickly. Housekeeping staff were more than helpful and worked very hard to ensure that rooms are clean and comfortable.

Stayed in December 2023

Hotel was a bit tired. Feel non residents should not have use of facilities over paying guests.⁸

Location and staff.

Stayed in December 2023

Lovely hotel in great location

Stayed in October 2023

The room wasn’t a twin, had to move beds apart.

Fantastic central location.

Stayed in October 2023

Shower did not work properly, tab drain did not functioned well, please need a better plumbing maintenance

Great location, great service

Stayed in October 2023

Excessive price hike due to Rugby World Cup qualifier in vicinity

Good location for Lille center. Customer friendly Staff, very helpful

Stayed in October 2023