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Reviews of Hotel Arok 3 stars

7- 8 Place de la Gare, 67000 Strasbourg, France

#12 of 89 hotels in Strasbourg

Guests' Choice

Review score

Based on 484 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 23 May 2024

    9.0
    A lovely city with lots to see and do.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Friendly, helpful staff. Close to historic centre. Clean and comfortable. Very handy for the main train station.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Excellent central hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower head needs changing

    Very good location, Very nice rooms, free coffee in the lobby. They also immediately managed(for a reasonsble fee) to forward my forgitten iPad. Parking house nearby (during weekend they actually only charge per hour, not the flat rate of 25€ for the weekend, so we only paid 20€ for our 15 hour stay

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A superb boutique hotel meters from Strasbourg Central Train Station. Extremely clean, quiet and cozy. The breakfast is very good and the staff is kind and makes you feel special. We will be back again.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Excellent location. Extremely clean and lovely staff can’t ask for much more than that.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    Nothing

    Excellent location, staff were excellent. Lovely touch being able to get iced water and fresh coffee and sweets.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Centrally located. Very clean and staff were excellent. Good breakfast. Enjoyed our stay there.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Very enjoyable. Great central location n five minutes to train station!!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower without door is terrible idea. Noticeable water damage to door cause the water spays all over the place. Also could not get towel warmer to work.

    The breakfast was great, love the location. Great coffee machine making special coffees all day and was free!!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    air con wasn’t strong. had to keep the window open entire night.

    Everything. friendly staff, fresh water and coffee at the lobby definitely a bonus.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Good basic hotel with excellent location near station and very helpful staff.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Lacking some basic comforts- water, coffee/tea

    Location and staff

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Great value stay in the heart of Strasbourg
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great decor and friendly staff. Excellent location and good breakfast.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    9.0
    I will definitely return! Great location… it was fabulous!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing I did not like.

    It was beautiful! So clean, lovely artwork, great breakfast! Coffee machine available day and night. Reception staff amazing… thankyou Thomas for your help!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Excellent choice, perfect location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Temperature control in the room. Lack of kettle or coffee maker.

    We had a fifth floor room facing the station. The hotel was very clean. The wifi was strong. I liked the layout for a 16m room. It made a good use of the space to separate the shower and sink room from the toilet room. I loved the rain shower. The room was over-warm, but due to the central cooling system not yet turned on for the summer season, we could not control that. The desk person was very apologetic about it. The location was perfect for train travel and just a few minutes walk right into the historic center. Some good restaurants nearby.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    I will go back !
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights

    The wifi often took many minutes before connecting.

    The staff are extremely courteous and helpful.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    If we are in Strasbourg, we will stay here again.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    The underpowered air conditioner forced us to keep the window to the street/station area open on the hottest days, which was very noisy until late in the evening. It didn't bother us at night, but by the third evening, it didn't seem to be a problem anymore. Breakfast was not up to our taste. We had breakfast in the Boulangerie/Pâtisserie next door.

    It is a very cozy, nicely designed hotel in the city center near the Railway Station. It offers discounted parking and the possibility of unloading/loading luggage at the hotel. Not very big but thoughtfully and tastefully decorated rooms, very clean and tidy - cleaning is done daily. Very good soundproofing on both walls and windows. Very attentive and friendly service.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Stairs in the hallway. Only three but steep.

    Room was upgraded so the size was comfortable. Hotel is not too small not too big. Tea available any time. Friendly staff. Great location.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    Cosy and clean hotel in the city centre
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, staff friendliness and professionalism, clean room, comfy bed and very pleasant. The breakfast ist also good.

    Stayed in April 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    central, easily delicious breakfast

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Would recommend to a friend!
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I always prefer to have a kettle in my room, though in this case the coffee machine in the lobby was also convenient.

    The staff were very accommodating and pleasant. Room had a small balcony and view, and location was very convenient. Nice bedding as well.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    10
    Exceptional hotel
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything was perfect. Can't praise this hotel enough.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    Location, service and staff were excellent!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Literally a two minute walk to the train station but not noisy. It was spotless and the all day coffee and snacks was a great touch. Thomas at the front desk was lovely, knowledgeable and helpful in every way. We walked around the corner to see the Old Town with shops, restaurants and a short walk to the Cathedral. Definitely recommend and we would return?

    Stayed in March 2024

  • Reviewed: 21 February 2024

    10
    Very satisfied.
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights

    It took some minutes to get connected to the WiFi, and before departure it didn't work.

    Very courteous staff.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    The rooms were small.

    The location was great and the staff were helpful and friendly

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Hotel with great location, nice interior and great breakfast
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Small room

    Excellent location, great breakfast, unique interior.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Water come up the shower drain, not a great view 😀

    Comfy bed, great location. Received an upgrade free of charge.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    8.0
    Clean and pleasant.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea/coffee. Staff not unfriendly just curt. Separate toilet from shower, but no sink in the toilet room, so still had to use both rooms. Maybe a bit expensive for what it was.

    Right across from bahnhof. Small room but functional. No breakfast - not enough people staying (but excellent boulangerie right next door).

    Stayed in January 2024

Showing 1 – 25

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