Avenida Reina Sofía, 78, 06800 Merida, Spain
#9 of 15 hotels in Merida
Guests' ChoiceBased on 354 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
7.4
Facilities
8.2
Staff
8.8
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 16 May 2024
William
United KingdomThe hotel warned us in advance they had function(s) so it would be busy and probably noisy; 3 weddings made the place quite lively but it was not a problem. More disappointing was the "restaurant" menu - more of a bar/bistro - I expected more than burgers and steak although perhaps this was because it was evening - we didn't have chance to see what the lunchtime menu was. What we had was good but we expected a wider choice for proper main courses. We had difficulty finding the hotel via satnav, although it was a large building and prominent (once we found it). Satnav took us on a tour of the city but it may be that the mapping was not up to date and roads had changed names (Spanish mapping can be an issue). We were within 400 metres but satnav failed to tell us; we needed to ask a local!
The room was superb - clean, plenty of space, well-appointed bathroom, very comfortable beds and the shutters and windows were very effective .with the noise. The aircon was excellent and easy to adjust to our liking. The parking was excellent, roomy and close-by.
Stayed in May 2024
Reviewed: 24 April 2024
Michael
IrelandLocation of room was too far from reception for my wife who has difficulty walking and shower in Bathroom is primitive. Very noisy with no sound insulation between rooms.
This is a good hotel desperately needing a bathroom update, the staff were good although Fawlty Towers came to mind a few times. Good for a travelling dog.
Stayed in April 2024
Reviewed: 24 April 2024
Alison
SpainClean and tidy
Stayed in April 2024
Reviewed: 21 April 2024
Stephen
United KingdomThe menu was a bit limited
Nice room and a good size
Stayed in April 2024
Reviewed: 16 April 2024
David
United KingdomUnfortunately the room required some soundproofing as we certainly did not want to hear our neighbours conversations TV or plumbing Doors to rooms need to close quietly as we heard the whole corridor coming and going to their rooms.
Lovely modern hotel just outside Merida. Very good breakfast and the cafeteria cooked a nice meal for us on a Sunday. Room well appointed
Stayed in April 2024
Reviewed: 15 April 2024
Robert
United StatesTh location is a bit out of the way so a car or taxi is definitely needed to get around Merida.
Very clean rooms, great restaurant, lots of comfortable places to sit and work or relax. The hotel staff were super helpful arranging for taxis and managing my reservation.
Stayed in April 2024
Reviewed: 15 April 2024
Karina
United KingdomThe cleaning staff refused changing bed sheets although it was required - one of us had a fever over night and it was necessary to change them. The hotel was outside the town but we were prepared for it.
Room was good size, nice breakfast, good air-con and room temperature control
Stayed in April 2024
Reviewed: 6 April 2024
Maritime
SpainThat there were no connecting rooms as we had 2 kids, so we could not even sleep together as a couple cause we did not want to have 2 kids alone in a room.
Restaurant food was nice and open late!
Stayed in April 2024
Reviewed: 2 April 2024
Avril
United KingdomDinner not tilln8.30 and no means to have a snack before then
Courtesy of staff at reception Quality of room
Stayed in March 2024
Reviewed: 30 March 2024
Norma
CanadaRestaurant has a limited menu and hotel is not within walking distance of restaurants in city centre.
Staff at front desk was exceptionally helpful. Needed printing done, no problem, at no cost.
Stayed in March 2024
Reviewed: 28 March 2024
Ricardo
United StatesLocation/parking
Stayed in March 2024
Reviewed: 22 March 2024
Werner
PortugalToo noisy based on the thin walls. There was a group from 2 busses. These guests have been very noisy until 1:30am
Stayed in February 2024
Reviewed: 2 March 2024
Lesley
FranceApart from some noise from upstairs room at 3am and the noise of people taking showers all was good.
Hotel situated on outskirts of Merida. Rooms as expected for this star hotel but some noise heard. Limited bar menu available, the entrecôte steak was superb. Payment taken in advance so easy checkout.
Stayed in March 2024
Reviewed: 27 February 2024
Alana
NetherlandsThe price per night for one dog (per room maximum) is high €30. You do get a nice sleeping pillow for the dog with a playing ball and a water bowl. Very attentive. The sound isolation isn’t the best but overall it was still ok.
It was a wonderful stay with comfort and with class. I loved the bar and lounge area and the hallway at the entrance.
Stayed in February 2024
Reviewed: 25 January 2024
Alison
United KingdomI guess unused for a while as quite dusty, but otherwise clean.
Large room, comfortable
Stayed in November 2023
Reviewed: 25 January 2024
David
United KingdomOur third visit to this hotel. The rooms are comfortable and the service is good. There is a good dog-walking area at the back of the hotel.
Stayed in January 2024
Reviewed: 17 January 2024
Avril
United KingdomAs in Spain Dinner served late. Here 8.30 pm!
Good quality at reasonable price
Stayed in January 2024
Reviewed: 14 January 2024
Stephen
United KingdomModern, clean, comfortable, friendly and helpful staff and very good value. Safe easy to use car park. Good value restaurant.
Stayed in January 2024
Reviewed: 9 January 2024
Kathy
United KingdomWe were travelling through, so a comfortable bed was very welcome. We left early the next morning.
Stayed in January 2024
Reviewed: 14 December 2023
Sonja
United KingdomGood clean spacious modern hotel. Great night sleep. Good breakfast .Nice polite staff.
Stayed in December 2023
Reviewed: 30 November 2023
Richard
United KingdomAccommodation very comfortable and restaurant food good
Stayed in November 2023
Reviewed: 23 November 2023
Anita
SloveniaWe couldn’t sleep a lot.. the walls are thin, you could hear everything (people on hallway shouting, we were in the first floor so we heard everything from reception). Other than that, the room was nice, breakfast was good, stuff was nice.
Stayed in November 2023
Reviewed: 15 November 2023
Guzial
SpainThe staff could be more opened.
The garden is very beautiful 😊
Stayed in November 2023
Reviewed: 8 November 2023
James
United KingdomNo complaints
Stayed overnight whilst travelling to Ferry port. Looked like a wedding venue and would be very nice on a summer day. Nice room with comfortable bed and desk. Parking seemed safe for my Berlingo. Limited bar food menu and good breakfast.
Stayed in November 2023
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