Bailly-Romainvilliers, France
Positive section of review
Just fyi I have never written a complaint before but I was so disappointed with this hotel. Initially when we got there we were so happy the location and building is beautiful. Staff were polite and we were given the keys to our room which looked semi-clean but noticed a putrid smell of what only can be described as cigarette smoke / cannabis throughout the room, we told the staff who came back with air freshener which I thought was a terrible response. I explained we were a family of 4 and I have asthma so didn’t want to spray something on top of it. We had already kept doors open to see if that would help but it didn’t. Asked politely to change the rooms to which we got told no. Spent 3 nights in a room with a horrendous smell which was unfortunate and ruined our magical trip.
Negative section of review
I was also disappointed at the lack of alternative milks. Coffee provided in the room but I have an allergy e dairy and wasn’t able to get an alternative milk at the Starbucks coffee shop or any other place. And I was told I could only get some if I paid 16 euros for breakfast. Luckily one staff member got me some eventually after I embarrassingly had to beg although I had offered to pay for a standard rate of milk but obviously didn’t want to pay 16 euros for half a cup of almond milk.
Nice, France
Positive section of review
The property had all I needed while staying in Nice for a week. The location is excellent, one street from the promenade and beach, while the town of Old Nice is at the doorstep. Old Nice gets busy at night with plenty of noise. The apartment was an oasis from the noise (with windows closed at night. Water pressure and hot water were great. Plenty of crockery etc so if it’s your thing you can stack the dishwasher without having to run it every day. The manager stayed in discreet contact and checking in and out was a breeze. A very pleasant stay. Would choose to stay again.
Negative section of review
No negatives
Paris, France
Positive section of review
Great location. Shockingly quiet street in the middle of a bustling area. Close to great markets and grocery stores, and nice to have a spacious apartment. Kitchen was well equipped. Modern furnishings. Very nice to have 2 showers.
Negative section of review
Double charged for the early checkin fee and 3 months later still getting nowhere with the apartment's customer service for a refund. Very frustrating and now totally unresponsive. As for the apartment itself, should definitely read the reviews as it was not obvious to tell from the photos or description that the entire front is what must have been an old store front so no windows can open, & curtains must remain closed for privacy. Can't imagine what that would be like in summer. Also we were only given one key which was really challenging as you needed the key to lock the door from either the inside or outside, which made it challenging to coordinate different schedules of guests. Not locking the door at all times was not an option as it is directly on street level, and because of the appearance of it being a store front we had people try to enter twice during our week stay. Landlord did give us a second key though when we asked, so were responsive to onsite requests. Also, the low ceiling of the second bedroom is a bit understated, whereby not only could you not stand but you basically had to kneel and crawl in that space. Was ok with teenagers but would have not slept there myself as an older adult. Finally, it's right next to a college so, given the awning over the front door, was regularly used by students as a place to smoke when it rained, bringing the smell of cigarettes directly into the apartment.
Paris, France
Positive section of review
The bedding is very comfortable and the location in the Lepic street is great with Montmartre near by. Although quite noisy as in Pigalle too.
Negative section of review
I chose this hotel based on the pictures on Booking and I thought i will get the junior suite with the balcony and with a view. I did not, was on the second floor without a view and no balcony. I was told by the receptionist that it was not the first time this had happened because of the photos on Booking.com Not sure who is responsible for the photos though. The receptionist tried to see if we could change room but apparently the one with a small balcony was for only two people and not three. In this kind of expensive hotel, a coffee machine in the room would be appreciated.
Saint-Priest-la-Roche, France
Positive section of review
The location is picturesque, stunning! The breakfast was plenty and fresh. Great place to relax or as a base to explore
Negative section of review
Nothing
Nice, France
Positive section of review
The rooms were very comfortable and clean, staff very helpful and friendly. Great location shame it was only one night.
Paris, France
Positive section of review
Staff gave great recommendations and were kind and helpful. Location was excellent, very central.
Negative section of review
Lift is old and small, i didn’t let kids go alone. There is a club nearby that goes until 5:00 am. You can hear the bass speakers (on the 3rd floor) and almost feel the vibrations. With two small kids that wasn’t great.
Nice, France
Positive section of review
customer service was good. They addressed all the issues we reported.
Negative section of review
The rooms were smelly, dirty, air conditioning now working.
Nice, France
Positive section of review
Great location, helpful staff.
Negative section of review
Building works nearby.
Bayeux, France
Positive section of review
Price and location
Negative section of review
No kettle in room