Huairou, China
Positive section of review
The owner makes you feel like at home . Is very clean and accommodating . Very quiet and relaxing . If you want to go to the Great Wall is in a walking distance. They prepared delicious home made dinner and breakfast so was tasty and hassle free. They let us choose our bedroom .
Negative section of review
Nothing, everything was fine
Shunyi, China
Positive section of review
Perfect place to spend time before flight. Location is very close to airport, there was a transfer to terminal 2. It takes literally 5 minutes to take to the airport. Room was clean and comfortable and there was a beautiful view to the lake and planes.
Nanjing, China
Positive section of review
The rooms were comfortable and th staff were friendly although they made a huge mistake during our check in by not locating our double booking.
Negative section of review
The location of the hotel.is not easily detected by Didi App and most of the time the drivers didn't know to get inside the facility.
Shunde, China
Positive section of review
The club lounge was beautifully decorated .. stunning and spotless. The rooms are a very good size and the cleanliness was second to none.
Negative section of review
Staff have very little understanding of English. For such a large international hotel filled with Indian, English, Australian, German, French, Arabic customers, the one common Languarge is English and little to no staff were really able to communicate. Trying to get a ferry booked took me a morning running between reception on floor 11 and concierge on ground floor which makes no sense. I can see why having a concierge presence at the front door works but having to run up and down the floors constantly was a pain. On check in, even though the hotel was no where close to being full… my room was not ready so I was asked to go shopping and come back. Again on check out, I approached one of the islands and was asked how they could help. I advised I would like to check out and they said oh ok, sit down and we will be with your shortly after I have helped this person checking in … who was not standing at the island but was running around the hotel acquiring a card. There were 5 other reception staff there who did nothing to help. I feel the staff and the check in / check out for me left a lot to be desired and from such a big brand in an area where it has a huge international presence right next door to the Louvre Furniture Mall… I would have expected a little better. Internet connection was also a disaster.
Shanghai, China
Positive section of review
Good business hotel with all necessary facilities. Nothing truly amazing, but fine for some days in Shanghai.
Beijing, China
Positive section of review
The hotel is unique in style and breakfast was also good.
Negative section of review
The hotel doesn’t have elevators and located inside the street.
Shanghai, China
Positive section of review
It’s open 24/7 and the room is quite comfortable
Negative section of review
There are smashed cigarets on the floor everywhere. Staff is not friendly and it’s in the middle of nowhere, the name wasn’t exactly fitting the one on booking..
Huadu, China
Positive section of review
Clean and comfortable very helpful staff
Negative section of review
No cutlery in room
Shanghai, China
Positive section of review
Very kind and friendly owner
Negative section of review
Nothing. It was a great value for the money.
Nanchang, China
Positive section of review
Staff Breakfast Location
Negative section of review
Air Conditioner