Dubai, United Arab Emirates
Positive section of review
Staff Friendliness: The check-in staff were very kind and accommodating, allowing me to check in early at around 12:30 PM, which was much appreciated.
Negative section of review
Pedestrian Access: The hotel advertises easy metro access, but navigating from the metro to the hotel with luggage was challenging. The 500-meter path involves walking through sand and on an open road, which was not disclosed and is not ideal for pedestrians, especially those with luggage. Checkout Time Confusion: There was a discrepancy in the checkout time; despite my booking confirmation stating 12:30 PM as the checkout time, I was informed at 11 AM that I had to check out by 12
Dubai, United Arab Emirates
Positive section of review
Brilliant hospitality, staff members are excellent Mr Saif , Mr Marthu, Mr ashok thank you so much, will always stay here
Negative section of review
Good price ,near to metro, many restaurants nearby
Dubai, United Arab Emirates
Positive section of review
Unlike to advertisement, there is no breakfast. Ayub is a very cooperative manager. Overall it is good for location.
Negative section of review
No breakfast as advertised and there is common lighting between living area and sleeping area so you cannot switch off the light if sleeping.
Dubai, United Arab Emirates
Positive section of review
Friendly personnel, very comfortable bed, cozy rooms, good breakfast, swimming pool and gym on top
Negative section of review
They need to hire more people to the restaurant; in the peak hours there are not enough waiters to clean tables in time, and you need to move dishes yourself if you want to sit; also would be good if they had more European sockets(there's only one per room)or at least adaptors to rent
Dubai, United Arab Emirates
Positive section of review
Relaxing, perfect location for a getaway, gorgeous hotel.
Negative section of review
There is no swimming pool.
Abu Dhabi, United Arab Emirates
Positive section of review
Great, spacious, modern, good value for the money
Dubai, United Arab Emirates
Positive section of review
Accessible to train and bus
Dubai, United Arab Emirates
Positive section of review
The location
Negative section of review
The food was not the same as before! The quality has come down so much. We used to stay there alot but it was not the same as before. Poor quality.
Dubai, United Arab Emirates
Positive section of review
Nothing.
Negative section of review
1. Bad directions- the location they sent us was wrong, and we wasted so much time looking for the place. 2. The place was dirty, deep seated dirt like accumulated over years. While we appreciated that its an old property but fittings can always be replaced and proper hygiene and cleanliness exercised. There was even a crack in one of the barh tubs and when my child was bathing brown slimy stuff came out the cracks and it was so disgusting. 3. Bedding was also dirty and mismatched 4. Falling curtains 5. The place smelled stuffy and unclean. 6. When we tried to complain, the staff was not responsive. 7. We moved out earlier as we could not stand the conditions. 8. We reported issue to booking.com and it was agreed that we would get a refund for the two remaining nights, plus our full security deposit. However, its almost a month later now and I still haven’t received the security deposit refund.
Dubai, United Arab Emirates
Positive section of review
Location
Negative section of review
Old