Abu Dhabi, United Arab Emirates
Positive section of review
I would like the appreciate La Terrazza Team for a job well-done Starting from the Team Leader Christian whose smile never fades, Tamil, Siju, Alvito, Azim, Richard, Santos, Mariama, Lee, Surya, Kajol, Kabir, Anand, Subrat, Vignesh, Asha, Divine, Joseph, chef Dinesh, Abhishek, We always appreciates your effort. We love you Christian
Negative section of review
nothing
Ras al Khaimah, United Arab Emirates
Positive section of review
The room was spacious and the bed extremely comfortable and we were upgraded to a superior room. The Med Bar food and staff are excellent. We had a number of problems but the buffet manager was very courteous and he and the reception provided excellent customer service.
Negative section of review
Be aware that this is predominantly an all inclusive hotel, with those standards, ideal if you like the hustle and bustle of a huge number of small children running wild. The buffet lacks organisation and staff and it should be avoided; the food was of poor quality and cold and serving areas covered in spilled food. There were no glasses or cups for drinks and only a few members of staff, trying their best to keep on top of it all. It is horrendously noisy and wasn't helped by the high number of extremely rude, sullen guests who pushed in, spilled food and seemed to believe the were in some way superior. Once it was the Yankee dollar, now it is the Rouble in the UAE. The beach needs some soft sand imported, best wear footwear until you go into the sea. The lagoon itself is murky, not particularly pleasant for swimming.
Abu Dhabi, United Arab Emirates
Positive section of review
Worst hotel, in the middle of night i was left without room as I was not having my physical passport. I showed them passport copy, visa which can also be verified online. So, i had to travel back to Dubai from Abu dhabi to the hotel where my passport was.
Negative section of review
Same as above
Dubai, United Arab Emirates
Positive section of review
Even though the location is not near city centre (30-45min ride), the last metro station is 5mins from the hotel. You can even get a ride to the station. The room is nice and clean. The pool on the roof is also amazing. Value for money +++
Negative section of review
Nothing.
Abu Dhabi, United Arab Emirates
Positive section of review
I really appreciated the personal especially Alvito, Azim Christian Subrat Richard and Surya. They were really helpful and nice to us.
Negative section of review
Nothing.
Dubai, United Arab Emirates
Positive section of review
Room is very good, reception stuff is very nice and good.
Negative section of review
Breakfast was very poor, small place, need to wait long queue, specially after 9am, breakfast stuff behaviour not satisfied.
Sharjah, United Arab Emirates
Positive section of review
Badly treating, then intended to cancel my reservation
Dubai, United Arab Emirates
Positive section of review
Location is near to the train station
Negative section of review
Nothing
Dubai, United Arab Emirates
Positive section of review
Breakfast buffet
Negative section of review
Kids activity program given to us was not correct ,we ask JA lake view hotemin the morning for kids activity which was mentioned in schedule ,she confirmed and to go for the other hotel (I don't rember the nemae for pirates and mermaids centr) but after reaching their the staff who is on the centre reception rejected our kid to entre ,saying its only by appointment for that day So generally more than 2 hours wasted on our stay for nothing
Dubai, United Arab Emirates
Positive section of review
Very good