65 Yanan Road West, Jing'an, 200040 Shanghai, China
#92 of 317 hotels in Shanghai
Guests' ChoiceBased on 491 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.6
Value for money
8.5
Free WiFi
6.8
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End of dialog contentReviewed: 18 May 2024
Javier
NetherlandsSome of the rooms are still being renovated. I have been switched during my stay to a room that is renovated. Comfort is the same but all in all the looks of the room feels more modern.
The hotel has very friendly and well speaking english staff. From management till the bell boy. Their customer service is very fast, for any inconvenience they think along with you and come up with a solution in a matter of minutes. I have previously lived in Shanghai for 6 years and have seen some hotels. But this hotel experience was definitly one of the better ones. Next to that the hotel is located very central to the buzzling life of shanghai. Ideal location.
Stayed in May 2024
Reviewed: 16 May 2024
Yuan
United StatesThe bathroom seems old, and it needs to be upgraded.
The location is perfect. The subway station is nearby. Lots of restraints around that area.
Stayed in May 2024
Reviewed: 13 May 2024
Chung
Malaysianil
nil
Stayed in March 2024
Reviewed: 12 May 2024
Robert
NorwayNothing Special
A hotel with an experienced and helpful staff. Nice breakfast area with a wide selection of Asian and continental food. The hotel has a good location not far from the east part of Nanjing Road and a direct view to Jing'an Temple with a lot of shops, restaurants and places of interest. One can access metroline 2, 7 and 14 just around the corner of the hotel. (Metroline 2 / Jing'and Temple Station can take you directly from Pundong Airport or Hongqiao Airport / Railways station to the location)
Stayed in May 2024
Reviewed: 1 May 2024
Angadipuram
IndiaI have been staying here regularly in the past before COVID. This was my first trip back after 2019. The hotel has still maintained its high standards of service and cleanliness. A special shout out to Charles Lin who was the Duty Manager who handled my check in. He was so warm and made sure all my needs were looked after.
Stayed in April 2024
Reviewed: 30 April 2024
Chin
MalaysiaSatisfactory
Above average
Stayed in April 2024
Reviewed: 29 April 2024
Vic
South AfricaAircon was not working, and the WiFi signal was weak and inconsistent. Other than that a good choice. We should have opted for a room upgrade.
Great position, nice staff, close to the metro, room service is excellent. Nice pool and spa
Stayed in April 2024
Reviewed: 28 April 2024
Mahmoud
Palestinian TerritoryThere was no refrigerator at room , seems took for maintenance and forget return to room 😗😗
Stuff kind helpful specially kind Efbrenda was good
Stayed in April 2024
Reviewed: 28 April 2024
Jean
MalaysiaYou have to wear a swimming cap to use their pool (first time in my life I've come across this rule!). If you don't have one, you can buy one from them for 47RMB which is annoying Poor quality toilet paper WiFi was super slow and/or kept dropping, even after my connection was reset Junior concierge staff struggle a little with English Gym opens a little late for my taste (8am)
Super comfortable mattress and bedding Nice, large bathroom Bedroom is a good size Wide variety in breakfast buffet Gym is great - lots of space, plenty of equipment even when it's slightly busier Water is frequently provided (though I'd prefer a dispenser instead of plastic water bottles) Very central location with plenty of things to do within walking distance There is a Lawson's around the corner Front desk staff are very friendly and helpful, and speak good English
Stayed in April 2024
Reviewed: 28 April 2024
Jean
MalaysiaYou have to wear a swimming cap to use their pool (first time in my life I've come across this rule!). If you don't have one, you can buy one from them for 47RMB which is annoying Poor quality toilet paper WiFi was super slow and/or kept dropping, even after my connection was reset Junior concierge staff struggle a little with English Gym opens a little late for my taste (8am)
Super comfortable mattress and bedding Nice, large bathroom Bedroom is a good size Wide variety in breakfast buffet Gym is great - lots of space, plenty of equipment even when it's slightly busier Water is frequently provided (though I'd prefer a dispenser instead of plastic water bottles) Very central location with plenty of things to do within walking distance There is a Lawson's around the corner Front desk staff are very friendly and helpful, and speak good English
Stayed in April 2024
Reviewed: 28 April 2024
Ana
NicaraguaStaff is not oriented to service. They majority don’t speak English and try to avoid contact with the client.
Location excelente. Breakfast buffet with a lot of options. Price is good.
Stayed in April 2024
Reviewed: 27 April 2024
Martina
United KingdomWe were a family and it was a shame that there were no connecting rooms in the hotel. The hotel is definitely more suitable for single people or business people.
The rooms were on the 22nd floor, next to each other. We all liked the rooms. Even though they were close to the lifts, there was no noise from them.
Stayed in April 2024
Reviewed: 26 April 2024
Lin
TaiwanIs very nice to stay here again, special see some old friend, as Brenda feel very nice,
Stayed in April 2024
Reviewed: 24 April 2024
Xueting
ChinaThe parking is expensive and facility is a bit old.
The staff are very friendly and supportive.
Stayed in April 2024
Reviewed: 23 April 2024
Jonathan
GuernseyDining and social facilities
Location
Stayed in April 2024
Reviewed: 23 April 2024
Chris
United KingdomNo mirror in a convenient location as it was located under the fridge
Good location, cleaned daily, lovely architecture, easy to access other locations, delivery robots
Stayed in April 2024
Reviewed: 22 April 2024
Wen
MalaysiaSmells of cigarettes from the elevator to room area
Location and staff attentiveness
Stayed in April 2024
Reviewed: 21 April 2024
Patsy
AustraliaAir Condition
Location
Stayed in April 2024
Reviewed: 20 April 2024
Lieh
United StatesAir condition not cold enough
Clean and good breakfast
Stayed in April 2024
Reviewed: 18 April 2024
Chanele
AustraliaThe hotel and rooms was very dated and it SMELLED...that's not a good sign. The hotel needs a refurbishment.
Location was very good.
Stayed in April 2024
Reviewed: 18 April 2024
Corinna
GermanyNothing
Very close to the metro station, right in the middle of everything but calm and qiet.
Stayed in April 2024
Reviewed: 15 April 2024
阿左啊
AustraliaGreat location, swimming pool
Stayed in April 2024
Reviewed: 13 April 2024
Karina
SingaporeDuring check-out, a little disappointment with the gentleman front office manager, kind of rude.
Location is awesome, right outside metro station with 24hours convinent store. The lady receptionist was very warm welcoming during check-in especially when I arrived past midnight. Majority of service staff are great.
Stayed in April 2024
Reviewed: 12 April 2024
Ourania
GreeceBetter support and communication in English.
Stayed in April 2024
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