5950 Victoria Avenue, L2G 3L7 Niagara Falls, Canada
#7 of 81 hotels in Niagara Falls
Guests' ChoiceBased on 1444 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
8.6
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 19 May 2024
Christine
CanadaSheets
Location
Stayed in April 2024
Reviewed: 18 May 2024
Linda
CanadaWould have preferred to have housekeeping daily even though we stayed two nights
Did not eat breakfast at the hotel, too expensive
Stayed in May 2024
Reviewed: 14 May 2024
Janice
United StatesThere was no breakfast on the first morning we were there and on the second morning they charged for breakfast so we found somewhere else to eat. No free coffee in the lobby. The thermostat in the room was capped to a certain temperature and would not cool off the room. The TV volume is capped at 10 so we couldn't turn the volume down.
The facility was clean. The room was clean, comfortable and quiet. The view from the 7th floor.
Stayed in May 2024
Reviewed: 30 April 2024
Michelle
CanadaFront desk staff was hard to understand and pillows were little hard
No complaints really
Stayed in April 2024
Reviewed: 30 April 2024
Xinyi
United StatesThe door on the wall connecting the neighboring room is not soundproof
Great location, affordable and has a view of the waterfall
Stayed in April 2024
Reviewed: 16 April 2024
Lulu
United StatesMain parking entry to the property was blocked in the front of the hotel, it was a bit confusing without visible signs in both ways of the road.
Central location, close to shops and walking distance to the falls. The gym was open and able to exercise anytime of the day.
Stayed in April 2024
Reviewed: 14 April 2024
Edith
FranceGreat location and very clean
Stayed in April 2024
Reviewed: 11 April 2024
Jodie
CanadaHairs in the tub.
Stayed in April 2024
Reviewed: 11 April 2024
Gail
United StatesLimited food available on site.
Room was very nice and spacious.
Stayed in April 2024
Reviewed: 9 April 2024
Sharon
CanadaWe did not like the overpowering chlorine in the pool. It burned our eyes and made them sore and irritable for a day after.
We liked the location, easy to get to Clifton Hill and we loved having a view of the falls! The beds were comfy and everything was very clean.
Stayed in March 2024
Reviewed: 9 April 2024
Sharon
CanadaDid not have breakfast
Stayed in March 2024
Reviewed: 31 March 2024
Elizabetta
Canadacoffee machine didn’t work good.
clean
Stayed in March 2024
Reviewed: 25 March 2024
Kudjerski
CanadaDifficult to open the suite with programmed card.
Staff were great!
Stayed in March 2024
Reviewed: 24 March 2024
Kimberly
United StatesKids 12 and under all over the hotel and in the pool and hot tub till 11 pm splashing, screaming and no towels. Should be 16+ to be in hot tub and one under 16 after 9 pm.
Nice location and room. Good rate
Stayed in March 2024
Reviewed: 24 March 2024
Jan
CanadaAir conditioning is not cold feels hot.. in room 508
Actually Location is good
Stayed in March 2024
Reviewed: 21 March 2024
Thupten
CanadaI don’t like entrance from backside
Easy walking direction
Stayed in March 2024
Reviewed: 17 March 2024
Zamal
CanadaThe fan in the washroom is too loud
The room - bed, tv
Stayed in March 2024
Reviewed: 16 March 2024
Roger
CanadaThe bathrooms should have walk-in shower stalls. The bathtubs do not allow for handicap access. The rooms should have de-caffeinated coffee pods.
The hotel was only a 5 minute walk to Clifton Hill. Ample parking. The new welcome lounge and pool are very nice. The cleaning staff and front desk were very friendly. Good value for the money.
Stayed in March 2024
Reviewed: 13 March 2024
Steve
CanadaPlace was clean!!!
Stayed in March 2024
Reviewed: 10 March 2024
Sean
CanadaThe room was warm, and it didn't seem to get any cooler when turning down the heat.
The staff were very friendly and helpful, the facility was clean, and the beds were super comfortable.
Stayed in March 2024
Reviewed: 4 March 2024
Aisha
CanadaLate notification of parking fee.
Closeness to most attractions and dining. Safety of the hotel.
Stayed in March 2024
Reviewed: 4 March 2024
Michelle
CanadaNot much I didn’t like. I think the only thing I could say is no room service is offered but we didn’t need it anyway and there are places very close to hotel to choose from so it’s not really a didn’t like but it is just feedback if I had to choose something.
Location was pretty close to Clifton Hill Just a short walk. Room was extremely clean when we arrived. Staff was very friendly and they put our rooms together with the people we were travelling with.
Stayed in March 2024
Reviewed: 29 February 2024
Julia
GermanyWe only spent one night at the Courtyard, so we didn't use all of the facilities the hotel offers. But the room was amazing. We had our own jacuzzi, everything was super clean, the bed very comfortable, the view great and the room big. I would definitely stay there again.
Stayed in February 2024
Reviewed: 12 February 2024
Jessica
CanadaWas a great location , had a wonderful view. I felt like the room was personalized I like the little touches. And the staff was great to deal with. Will be staying here again sometime soon. Highly Recommend.
Stayed in December 2023
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