A bit expensive but on the other hand: it is at the Copacabana

Excellent location at the copacabana. Friendly staff, good bed. Good shower. Perfect breakfast

Stayed in March 2024

Well, everything was great. A couple of remarks: - Please provide a bigger hairdryer - this one is like a toy! :-) - There is quite a traffic jam at breakfast.

The hotel is located at a strategic place in Copacabana - close to the beach and many shops and good restaurants. The staff is great - very helpful and professional. We needed to make a video conference during the night and they did their best to help us, including by providing headphones. The rooms are big enough and quite quiet. Beds are very comfortable and they even had - hallelujah! - low pillows. The rooftop bar and pool are a great place to have a drink or sunbathe. Breakfast is plentiful and has all types of foods. Overall, a very recommendable place to stay in Rio.

Stayed in March 2024

The hotel is one which is very popular with large tour groups so there are times when the reception area can be a bit overwhelmed by both people checking and those checking out. Members of these tours can be a bit loud as they interact in the dining room at breakfast and all tend to arrive at the same time so it's nice to find a way to avoid them.

The breakfast buffet with its fresh fruit and juices is incredible, and if you are lucky enough to score a table by a window you can enjoy a nice view of the beach. At times things are quite busy so you need to flag down a server for coffee but they do work hard to be attentive. I loved the view of the ocean from our room which was large, very clean and the bed was extremely comfortable with very nice linens

Stayed in March 2024

Need more shaded areas on the roof pool and bar

Fantastic location

Stayed in March 2024

Staff was awesome! Beautiful rooftop pool with incredible view. Location can't be beat!

Stayed in December 2023

Nothing

Great location and wonderful view from our window into Copacabana beach. Room was big and clean. Staff were helpful. Didn’t have breakfast there so can not comment about the food.

Stayed in March 2024

The standard rooms, although very nicely decorated and fitted are very small and only suitable for travellers with limited luggage.

This hotel is part of the Windsor chain and is probably one of their best. It has a very nice dining room with plenty of choice for breakfast and dinner. The staff were very nice and helpful esp the porters, and reception staff. We did not book a superior room initially but were transferred to one as our standard room was noisy at night as it was next to a service lift. Therefore, comments are based on the superior room. However, both the rooms were very pleasant, with nice furnishings, a fridge, air con and clean and comfortable. Very convenient location right on the sea front. Very nice infinity pool on the roof.

Stayed in February 2024

Breakfast was a little expensive.

Stayed in March 2024

No real complaints.

Great location. Helpful staff and restaurant was good although quite pricey. Rooms are perhaps a little dated but comfortable nonetheless.

Stayed in February 2024

Noisy aircon necessitated a room change at night. This is not bad. Staff were quick to act and also gave us fruits and tea for the inconvenience.

Service was excellent

Stayed in March 2024

The services and staff were all outstanding. Daily breakfast was very good and efficient.

Stayed in March 2024

Free coffee, bigger room

Good location, room small but OK. Got the impression that hotel took opportunity to charge for everything i.e coffee capsules in room $2 each - have never stayed in hotel and been charged for them before. Staff hit and miss, some friendly others not so much.

Stayed in March 2024

The Staff, The location

Stayed in February 2024

more food options on rooftop

great service and attention

Stayed in February 2024

There aren't enough towel racks in the bathroom.

The staff is just incredible and very helpful. They went out of their way to help us organise day trips and their suggestions for restaurants was spot on. Despite the size of the hotel they remember us by name and that was very thoughtful. The location is great - right on the beach and close to Ipanema. Very easy to get around.

Stayed in March 2024

A recommendation is not to have to charge your clients a premium in the room for a morning pod of expresso for the machine in the room. Small thing but it did seem unnecessary!

The rooms were luxurious and the bed was a dream to sleep on - the room and bathroom was spotlessly clean. We were very comfortable at the hotel. The lobby is quite small and can feel crowded at times. The staff is very attentive and helpful as you would expect from a hotel like this. It is easy to get a Taxi or Uber from the entrance- security is also great! The hotel supplies chairs, Umbrella and supplies beach towels. We were very happy with our stay.

Stayed in March 2024

We loved everything about this hotel. The breakfast was excellent, the location superb. Staff were always friendly and helpful. Loved the rooftop pool.

Stayed in February 2024

Just wish we could have stayed longer!

The hotel receptionists were fantastic. Really helpful, nothing was too much trouble.

Stayed in February 2024

Magnificent view to whole Copacabana beach. Great service as you expect in hotel of this type. Amazing pool and pool bar on the roof.

Stayed in March 2024

The gym was tiny and had hardly any equipment

Great hotel and breakfast right on copacabana

Stayed in March 2024

The room wasn’t huge but it was fine.

Amazing friendly staff, clean and luxurious rooms, fantastic breakfast. Beautiful views from the rooftop.

Stayed in March 2024

The size of the standard room is very small ,you don t have natural light in the room,the window is located somewhere inside the building.One day during shower waited for more than 10 minutes for hot water,instead i needed to wash my hair with cold water.Even after 15 minutes the water was cold.For a 5 star hotel that s crazy.

Located in very good area on Copacabana,wonderfull view from the pool area on the rooftop,very nice staff,the bed very comfortable.

Stayed in February 2024

Cannot think of anything

Service, location, comfortable food and everything i can think of was amazing.

Stayed in March 2024

Had to ask 3 times to have my room refreshed. Food and drink in restaurant disappointing, fish undercooked and dish tastless. Mango juice also tasteless. Key card didn't work on several occasions so had to get it changed at reception. No non-alcoholic drinks available i.e beers, wine & cocktails.

Great breakfast choices. Large comfortable room and bed with nice extras. Very convenient location for all top sightseeing attractions. Air conditioning throughout hotel and room. Late check-out available. Very helpful and polite staff.

Stayed in February 2024

Overpriced everything, even adding breakfast separately from Booking is much more expensive Pool was a bit small and dirty They did not have much tanning beds so we had to wait few hours until we could sit there

Room and view was good, Gym has weights! (2 weight machines of Pull/Push) Food was good, chef knows what he does Stuff was helpful and really good service Really welcoming and we had a great stay

Stayed in February 2024