Nothing! Everything was perfect!

Everyone was very nice and the facilities were clean and the breakfast was delicious! So many choices! I would recommend this hotel to all my friends!

Stayed in May 2024

Close to great restaurants and shops and next to the train - ideal

Stayed in April 2024

Rooms are noisy. Events on the 10th floor were heard from our room. What really disappointed me was the air conditioning - it does not allow for fine grained climate control despite having a climate dial, and it was extremely noisy. I sleep with earplugs, but could hear the air conditioning rumbling around. Car reservations are not made, parking works according to a first come first serve principle.

Stayed in room 904, very spacey, very clean. Big bathroom. Service is excellent and tips are welcomed but not always expected. Jorge made some top caipirinhas in the bar on the 10th floor. Breakfast is truly excellent. Localization is great, good access to Flamengo, Catete, Laranjeiras, the park and of course the beach.

Stayed in April 2024

N/A

Great location - most sights worth seeing weren't too far from the hotel (e.g. Sugarloaf Mountain was 15 minutes by Uber). Plus, the breakfast was among the best I've had in South America, staff were accommodating and a great beach is just a couple of streets away.

Stayed in April 2024

I stayed there for 9 days and the breakfast was all the same every day. Folks was super small and was hard to eat :)

They had delicious fruits and good choice.

Stayed in March 2024

Bathtub hidro was not working. The smoke alarm had two led lights that blinked and lighted up the room after we turned off all the lights and closed the windows. We had to create a make shift cover with some band aids and cotton.

Superb location. Staff was excellent. Good amenities. The windows are soundproof, however it’s such a busy street that the noise eventually is heard when it is too loud. I’m a light sleeper, but luckily it didn’t affect me much. Breakfast is really great, tons of options, I loved the croissants, but the bacon was too dry.

Stayed in April 2024

WiFi was not easy. Expensive.

Friendly staff, cleanness, good location, nice view.

Stayed in April 2024

All good

We really enjoyed the breakfast. You could have several options for different tastes. the staff were super friendly during breakfast serving (especially with their help in setting up our toddler for breakfast every single day).

Stayed in April 2024

I was surprised how unfriendly the personnel was. Upon arrival nobody helped us with the luggage even though there were several hotel porters next to entrance. At reception same, stone face, they didn’t explain us anything about hotel (breakfast, WiFi, pool, any other services), just gave room keys and that’s it. In restaurant none of the employees said good morning/hello even when we greeted them. That was really weird knowing how friendly people in Brazil are.

Great location, 2 min walking to metro station, a lot of businesses around that work till late, safe area. Close to city center and touristic attractions. Hotel was in general very good, room looked a bit older to what is shown in photos but very clean and comfortable. Cleaning service changed towels and bed linen every day, which was great. Breakfast was wonderful, buffet style with a lot of options, everything was very tasty.

Stayed in April 2024

The bed could have been better, and the floor cleanliness

Location, friendly staff, infrastructure

Stayed in April 2024

That I was charged for water taken from the fridge. Given that Rio is hot and humid this shouldn't be happening.

Stayed in April 2024

Mattress needs to be renewed.

Excellent breakfast and very nice staff! I must commend all the staff, very attentive and efficient.

Stayed in April 2024

Initially, we were allocated a very small room that didn't correspond to the pictures on Booking.com. However, they later relocated us to a significantly improved room.

The breakfast was excellent. They upgrade our room for free and the new one was much better.

Stayed in April 2024

Air conditioning

All

Stayed in March 2024

nothing

Excellent location for exploring the city. Close to metro station and many bus routes. A good selection of bars and restaurants within a few minutes walk. Well run hotel, with lots of attentive staff

Stayed in March 2024

Nothing really

Lovely Hotel, very accommodating, the breakfast was the best we had in Brazil. Would stay here again for sure.

Stayed in February 2024

We went there during carneval, so the staff may be a bit more busy then normal. The bathrooms were nice, but had a bit dated feel. Overall a good hotel.

the location of the hotel is good, with many shops in the area and a metro station right outside the door. Breakfast was good. Also very clean.

Stayed in February 2024

Not the property’s fault but for some reason the powers that be closed the metro stop right next to the hotel for carnival. Which meant we had to unexpectedly walk from the next one, which late at night was pretty dicey and we nearly got robbed. The pool had a lovely view jn the roof but was not really big enough for the number of people wanting to use it.

For Carnival is was a great location for many of the blocos that start in Flamengo area. It was exactly what you would expect. We had a disabled room (not needed) but it was larger than the standard rooms our friends had. So not much weave in a basic. But bed very comfy.

Stayed in February 2024

Staff wasn’t much helpful. Also it can get very noisy inside the room. We could even hear the shower next door.

Location and facilities

Stayed in February 2024

Wonderful breakfast.

Stayed in February 2024

N/A

Lovely hotel, staff very helpful in all areas from entrance and throughout hotel. Rooms are spacious with comfy beds. The breakfast. lunch and dinner buffet offer a great selection for all tastes and lunch and dinner prices are good value. Very nice rooftop terrace with views 0f Christ the Redeemer and Sugar loaf. There is also a pool with bar.Great for relaxing in the evening.

Stayed in January 2024

it is a large hotel and in some rooms the noise is inevitable. Try to avoid 9th floor, busy for swimingpool and roof top (10th floor)and also elevator area.

well located close to main action of the city. Excellent service to support access to uber/taxi friendly and supportive for all demands. good size rooms; complete breakfast, specially liked the choices of fruits, missing a bit a better coffee.

Stayed in January 2024

The wifi requires repeated login every day. I did not pay attention to this resulting in a significant charge on my foreign chip. Asides from this it is definitely the no 1 option when I have to cover the stay myself close to home.

The Windsor Florida continues to be a good hotel and the location is great if one want to get a little away from the chaos on the Copa. While still being close enough to allow excursions if desired.. the location is close enough to many sites around Rio. And the price is affordable enough to allow impulsive stay.

Stayed in December 2023

Breakfast was great. Healthy options to choose from.

Stayed in November 2023