Av. Ana Costa, 555, Santos, CEP 11060-003, Brazil
#6 of 29 hotels in Santos
Guests' ChoiceBased on 155 hotel reviews
8.6Cleanliness
8.6
Comfort
8.6
Location
9.7
Facilities
8.3
Staff
8.9
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 10 May 2024
Carlos
United StatesIt is a nice hotel across street from the beach and right next to the mall but the neighborhood is getting old. It is time to have a retrofit not just at the hotel but around Gonzaga in general
You can enjoy a nice breakfast buffet with ocean view!
Stayed in March 2024
Reviewed: 23 April 2024
Robert
Faroe IslandsLoaction of the hotel, good breakfast
Stayed in March 2024
Reviewed: 12 April 2024
Karen
United KingdomFood in restaurant not fantastic , pool small
Location was excellent
Stayed in April 2024
Reviewed: 19 February 2024
Mauricio
BrazilGood location just few meters from Gonzaga Beach, conveniently connected to a mall full of options (restaurants and so on), Staff friendly and helpful, excellent breakfast!
Stayed in November 2023
Reviewed: 21 November 2023
Valdir
BrazilDemora chek-in
Recreação vovô,
Stayed in November 2023
Reviewed: 9 November 2023
Sonja
CanadaLoud at night and could hear the pool above us and construction. Linens were clean and housekeeping did a great job to clean room. However, room was showing its age. Shower could use a deeper clean and room/hotel smelt of mold.
Rooftop pool was great, location great, breakfast great. Beds very comfortable.
Stayed in November 2023
Reviewed: 24 October 2023
Nathan
United KingdomSome of the TV functions didn’t work however only a very tiny detail in an overall fantastic stay
Room had a great view and overall the hotel seems very impressive. Spacious rooms and the restaurant/breakfasts were great! Nice touch with WhatsApp communication and information
Stayed in October 2023
Reviewed: 16 October 2023
Norman
SwitzerlandThere are very few lifts for such a high tover
High standard hotel, good services.
Stayed in October 2023
Reviewed: 13 September 2023
Bruna
United StatesMy room floated when showered. Had to switch rooms
Location
Stayed in September 2023
Reviewed: 28 August 2023
Carlos
United KingdomVery minor things when all is considered: Staff in charge of breakfast room were not the most helpful or friendly. Prices of items in mini bar vastly inflated.
Excellent location, great facilities, good breakfast, professional friendly staff. Great coffee available 24/7! And incredible value for money.
Stayed in August 2023
Reviewed: 14 August 2023
Ana
SwitzerlandThe hotel is great, the bed is so comfy, breakfast and swimming pool staff are so kind and helpful. Olímpia (cleaning/room) and Daniel (check in/reception) are stars and have made our stay a great deal more enjoyable!
Stayed in August 2023
Reviewed: 28 June 2023
Silvia
United StatesLocation, breakfast, friendly staff, facilities (outlets, tv, ac, ocean view
Stayed in June 2023
Reviewed: 14 June 2023
Rodrigo
BrazilLocal e piscina do hotel
Stayed in June 2023
Reviewed: 4 June 2023
Norberto
BrazilMonitores infantis
Stayed in June 2023
Reviewed: 22 May 2023
Adele
SpainLovely view, great location, excellent breakfast, a perfect hotel for the night before our cruise.
Stayed in April 2023
Reviewed: 5 May 2023
Filet
BrazilThe restaurant. The lunch was too salty
THE VIEW and the apartment was very confortable.
Stayed in May 2023
Reviewed: 22 April 2023
Bernadeth
United Arab EmiratesInternet connection is quiet slow in some area, I am not sure if it just in our room which in the 10th floor or if it is in the entire building
As expected the location is just across the beach, shopping center is just adjacent to the hotel building, and within the city center. Breakfast is good. The staffs are very helpful as well.
Stayed in April 2023
Reviewed: 3 April 2023
Cássio
Brazilmy bathroom needs to be reformed
location
Stayed in April 2023
Reviewed: 29 March 2023
Jennifer
United KingdomNothing everything was good
Excellent value for money
Stayed in March 2023
Reviewed: 19 March 2023
Tanel
EstoniaWifi does not reach everywhere. First time we were on the 5th floor without wifi. We had another booking for 9th floor, where there was wifi. There is a good connection in the lobby and on rooftop.
Awesome location, friendly and helpful staff, awesome breakfast, free to use rooftop pool-jacuzzi (there's also a bar there, as there is on the 1st floor), a little gym free to use, vallet parking in front of the hotel (30 BR / day), big mall connected to the hotel and shops-restaurants all around. Very near to the beach. I really loved this hotel and when in Santos, i will come here again! Free coffee in the lobby. In terms of location, I would only choose one near the beach (such as this), because the beachfront is the prettiest part of Santos.
Stayed in March 2023
Reviewed: 23 February 2023
Eunice
Brazilpool, jacuzzi, sauna, view in the room, location, beds, big rooms, ac, breakfast and courtesy bday cake 🫶🏼
Stayed in February 2023
Reviewed: 19 February 2023
Laslett
ChileMy room had a chest of drawers that was old and broken, I didn't complain because I stayed there with my son and didn't need it.
The breakfast was a help yourself buffet. Excellent choice of food cereals, fruits, scrambled eggs, bacon etc. and a good choice of bread, not forgetting ham cheese etc. The hot food was hot too. The coffee was fresh like you'd buy in a good restaurant
Stayed in February 2023
Reviewed: 25 January 2023
Vita
SpainThe staff in resepshion was very attentive !
Stayed in December 2022
Reviewed: 5 December 2022
Marcelo
Brazilcheck out process was a bit chaotic. too many people for checkout and not enough staff
staff was super friendly and welcoming!
Stayed in November 2022
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