Rua Pedro de Toledo, 1000, Guarulhos, CEP 07140-000 , Brazil
#8 of 44 hotels in Guarulhos
Guests' ChoiceBased on 1595 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
8.9
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 23 May 2024
Adonis
IrelandGood location and facilities. Staff was very friendly and helpful as well. We had a late check in and they were very helpful with that. Room is clean and comfortable and restaurant and breakfast is very good.
Stayed in May 2024
Reviewed: 13 May 2024
Debora
Canadarooms are a bit tired but still comfortable
superb breakfast, friendly staff. efficient clean shuttle
Stayed in April 2024
Reviewed: 10 May 2024
Andreia
SpainNothing
Clean facilities and easy parking
Stayed in April 2024
Reviewed: 7 May 2024
Sergio
ColombiaNoisy room, I couldn’t rest, The airplanes approaching doesn’t make me sleep
Stayed in May 2024
Reviewed: 2 May 2024
Aruna
United Arab EmiratesBedding stay was wonderful .
Very delicious and nutritious. Lots of varieties and choices. Enjoyed.
Stayed in May 2024
Reviewed: 30 April 2024
Celso
Brazilroom could be slightly bigger
location, breakfast, quality of room design
Stayed in April 2024
Reviewed: 28 April 2024
Rogerio
BrazilThe WHOLE staff at check-in need URGENT recycle and trainment. Night, Morning and afternoon shifts are equally indifferent, even neglect when asked for some help - one tiny drop of superglue to fit my glass screw was simply ignored. The one and ONLY honorable exception is young Mr. Lucas, who promptly and gently nodded and went to our room for this simple request.
Rooms are OK, excellent for a 1 night stay. Clean and reasonable for the price.
Stayed in April 2024
Reviewed: 20 April 2024
Otavio
SwitzerlandNoisy room
Location
Stayed in April 2024
Reviewed: 13 April 2024
Emma
United KingdomAir con takes a while to get going, communal areas not air conditioned either... But it was a heat wave when we stayed so probably not a huge problem normally!
Great breakfast, excellent value so close to the airport with free shuttle too
Stayed in March 2024
Reviewed: 5 April 2024
Gabriele
SwitzerlandA little noisy
Close to Airport. Very good breakfast
Stayed in March 2024
Reviewed: 4 April 2024
Gunnhild
United KingdomIt was great that they have airport shuttle, but when I arrived at the airport, I was not able to find the shuttle. The instructions were not clear enough, as the pick-up bays are really wide and I had no clue if I should go left or right and could not see the hotel’s name on any of them, I was there in good time, but couldn’t find them. When I checked in, I asked about the shuttle back to the airport the following day and was told that I should just show up 10min before departure. The next day I show up and they ask if I booked a spot, I said no, because I was told there was no need. They then said I was lucky as there was only one spot left
The checkin was easy and the room was clean. It is about 15 minutes from the airport.
Stayed in March 2024
Reviewed: 2 April 2024
Andrew
United KingdomStorage space was limited, plenty of hanging space but probably designed for short overnight stays, not a weeks stay. Limited options in the shop beside reception for snacks and drinks, only sold small bottles of water (510 ml) and no facilities close by to shop for extras.
Starting at the beginning, an early arrival at the airport, so contacted the hotel via the Booking app to inform them that I was at the airport, either the shuttle was sent or informed,I was there so only waited a short while. I arrived at the hotel 7 hours before the check in time, requested an early check in, which was forth coming when clean. Facillities were ideal for my requirements, comfortable room, good sized bed and bathroom. Buffet breakfast had a good selection of hot and cold food plus fruit, a range of fruit juices available every morning. The evening buffet again had a good selection of dishes and a number of deserts, there is also a snack menu, room service menu and restaurant menu.
Stayed in March 2024
Reviewed: 2 April 2024
Will911
BoliviaMaybe it's a bit far from the city, however we didn't plan to go to the center, so it was ok for us.
Very basic room not for a long time. Very comfortable beds. Amazing breakfast with a good variety of food. Transfer from the airport is a huge advantage. A good hotel to rest between the flights.
Stayed in February 2024
Reviewed: 2 April 2024
Hendriw
IrelandThey didn’t provide us plug adaptador .
Stayed in March 2024
Reviewed: 1 April 2024
Igor
NetherlandsAll as described, very nice
Stayed in March 2024
Reviewed: 1 April 2024
Corinne
AustraliaBeing on ground floor. No privacy from window
Confortable room. Great breakfast
Stayed in March 2024
Reviewed: 23 March 2024
Salal
PakistanLess light in room for reading.
Breakfast time was very practical so that every one can have it as per one requirement
Stayed in March 2024
Reviewed: 21 March 2024
Anthony
South AfricaNothing
Convenience for an overnight stay
Stayed in March 2024
Reviewed: 15 March 2024
Janessa
United StatesThe bathroom shower drainage system made be feel unhappy. While taking a shower the water rise and doesn't drain down quickly. I believe its clog and not clean.
The hotel provide shuttle airport service and buffet style dining. The dining hours provide varies types of food for breakfast lunch and dinner and it was tasty.
Stayed in January 2024
Reviewed: 14 March 2024
Elisabeth
SwedenHad dinner in the restuarant in the evening but although the service was great the food was definately not. Greasy, tasteless and more like a bad fast food experience.
Good breakfast, great that it opened so early in the morning (0530)
Stayed in February 2024
Reviewed: 14 March 2024
Salal
PakistanBalanced services at good price.
Series worth value of money I spent.
Stayed in March 2024
Reviewed: 10 March 2024
Christopher
United KingdomMinor gripes. Aircon a little noisy and I wondered how long it was since the filters were cleaned. Room on first floor pretty quiet but on the fifth floor there was aircraft noise. Not very loud but noticeable.
Good shuttle service to and from airport. Quick check in and check out. Very nice staff everywhere. Good buffet in the evening, excellent breakfast. Room comfortable. Nespresso machine. Blackout curtains.
Stayed in March 2024
Reviewed: 9 March 2024
Tiago
GermanyLocation, far from the center or other locations of interest.
The hotel is conveniently located near the Guarulhos airport, and the hotel transportation was very convenient. The hotel was comfortable and the breakfast was standard but OK. The staff were friendly and helpful.
Stayed in January 2024
Reviewed: 5 March 2024
Pino
ArgentinaElectrics and plugs broken and out of order, Usb not working at bedroom, dinner was poor and low quality, dry sushi and overcooked rice and meat ,
Breackfast was acceptable , room spacious and clean, Transfer in and Out of Airport was really good and useful, staff at front desk were helpfull,
Stayed in February 2024
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