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Reviews of Ski Hotel Katerina 2 stars

National Park Pirin, 2770 Bansko, Bulgaria

#75 of 75 hotels in Bansko

Guests' Choice

Review score

Based on 40 hotel reviews

6.5

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    6.5

  • Location

    8.7

  • Facilities

    6.0

  • Staff

    7.6

  • Value for money

    7.3

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 9 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in September 2023

  • Reviewed: 14 March 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There were no soap or toilet paper in the toilet and shower.

    It was good a value for money.

    Stayed in February 2023

  • Reviewed: 26 February 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room
    • Stayed 5 nights

    breakfast was poor, no fridge or water heater/boiler, 5 min for hot water in showers, lack of room service, changing toilet paper. NO LIFTS

    calm, pleasant, good cozy rooms, overall met the expectations. had a balcony that used also as a fridge. on a good snow conditions we could ski in and out! full parking space and free water from the mountains

    Stayed in February 2023

  • Reviewed: 30 August 2022

    6.0
    Pleasant
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Unfortunately it wasn't too clean when I arrived, had to ask the next day to sweep some hairs and dust from the floor, looked like it wasn't really much swept before. First day i got coffee to the breakfast, the next day when I asked for the coffee i was told it's paid additionally - I said no problem, then i was charged also for the previous days coffee as well. Also lady pouring the coffee was asking if this is already enough starting from half of small espresso cup. Really weird coffee experience. Wasn't looking for luxury at all, but overall experience wasn't great, old damaged sheets and blankets etc. Price/quality ratio is not good.

    Location perfect for hiking / being close to the forest and mountains if that's what you are looking for. Minimalist but ok breakfast, with nice herbal tea.

    Stayed in August 2022

  • Reviewed: 21 August 2022

    5.0
    Although we appreciated the quiet location and large size of the apartment, it was stuck in the 80s.
    • With a pet
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Short-staffed, nobody spoke English, everything outdated, leaky shower, questionable hygiene.

    Great location, great space, huge balcony, pet-friendly.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    5.0
    Fair.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The hotel is very old, the beds were not very comfortable, the bathroom was too small and smelled bad. Still, I think the price was fair.

    The location of the hotel is good if you travel for hiking in the mountains. The woman that was managing our reservation was actually doing everything else - she cooked us a nice dinner, serve and cleaned the table. She was nice company and offer to prepare us breakfast from the evening before as we were to depart very early in the morning. She even made us tea at no cost.

    Stayed in August 2022

  • Reviewed: 24 July 2022

    6.0
    Pleasant
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was poor, what's more no coffee is included. It's not worth the price, too high for these conditions.

    The location is nice, really beautiful in the mountain.

    Stayed in July 2022

  • Reviewed: 4 January 2022

    7.0
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 1 January 2022

    8.0
    I love the amazing location - out the door and onto the forest trails :-)
    • Leisure trip
    • Solo traveller
    • Triple Room with Balcony
    • Stayed 7 nights

    The Wifi was a bit dodgy one day, but the mobile/cellular phone connection is brilliant, so it wasn't an issue.

    I love this place :-) I wanted to hike and photograph the snowy mountains, and it was wonderful for that. It might not appeal to everyone, as it's a rustic hotel in the middle of the forest, but for its closeness to nature half way up a mountain, it's a great place to trek from.

    Stayed in December 2021

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The Spa centre was closed

    The location is closer to ski facilities in order to get early on slopes

    Stayed in February 2024

  • Reviewed: 29 December 2023

    3.0
    Nothing from the advert was true , the lift was 5 km far from the hotel and lifts too, no Poole no h
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    No pools no hot tub how was stated in the advert

    No choice

    Stayed in December 2023

  • Reviewed: 3 October 2023

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was very dirty and for some unknown reason in the night a weird smell was coming out from the drain…

    It is in an amazing location into the woods

    Stayed in October 2023

  • Reviewed: 19 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Everything was great, very friendly staff, very clean, highly recommended!😊

    Stayed in September 2023

  • Reviewed: 8 August 2023

    10
    The room was a bit tight but comfortable, great location and amazing hostess who is also the shef and a very good one. W
    • Leisure trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Great location

    Stayed in August 2023

  • Reviewed: 8 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The location is the nearest to the ski resort(if you have a car). That helps to avoid the queue every morning at the Gondola. The lady who manages the hotel is very kind and she gives all the best she can!!! The room is very warm!!! Definitely we will return!!!

    Stayed in March 2023

  • Reviewed: 9 February 2023

    3.0
    Poor
    • Business trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It was very very cold the beds was uncomfortable Only the apartment was ok

    The staff is very nice they try there best

    Stayed in February 2023

  • Reviewed: 20 February 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel Ekaterina a is perfect place for both winter and summer activity. Absolutely quiet and comfortable.

    Stayed in February 2022

  • Reviewed: 4 January 2022

    1.0
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 2 January 2022

    1.0
    Awful food, rude staff, very old furniture for high prices.
    • Leisure trip
    • Couple
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    A total mislead of expectations. We tried to contact the property a couple of times to elongate our stay. The phone left here and on google is fake - the staff confirmed it. I payed for a triple room and they gave us the smallest 2 beds room at first. After an argument they happened to have only a condo ( 1 double bed and one double-decked left, which we took. They charged us 60lv for two dogs(which is not mentioned anywhere), which is the price for 3 nights stay, not for 2 as I booked. I had to argue with the staff again about it. We paid for a New Year’s dinner - 100lv. per person. What we received was product with expired date. The alcohol was expired, the wine was diluted with water, the meat and the desert had a rotten like taste. The staff was impolite and grumpy. It was a horrible experience. We’ve been to cheaper, and much better places in the region. I’ll never make the same mistake choosing the place by the view. And this place should be completely shut down.

    Calm and beautiful location within the mountains

    Stayed in January 2022

  • Reviewed: 26 August 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very nice and helping staff.

    Stayed in August 2021

  • Reviewed: 12 July 2021

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location!

    Stayed in July 2021

  • Reviewed: 12 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 28 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 7 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

Showing 1 – 25

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