65 Hindley Street, Adelaide CBD, 5000 Adelaide, Australia
#114 of 114 hotels in Adelaide
Guests' ChoiceBased on 4931 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
8.8
Value for money
8.3
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Ken
AustraliaNo safe in room.
Good location, secure parking. Also commend Pear for helping above and beyond booking a ticket to the football for me.
Stayed in May 2024
Reviewed: 30 May 2024
Hambly
AustraliaDinner in the restaurant was so-so. No bread rolls or butter included, meals were not exceptional.
Breakfast was excellent.
Stayed in May 2024
Reviewed: 28 May 2024
Gemai
AustraliaBathroom and the breakfast
Stayed in May 2024
Reviewed: 28 May 2024
Michelle
AustraliaOnly issue is the noise level caused by outside and internal, can be disruptive to sleep.
Location close to major Adelaide sites: Casino, Adelaide oval, Rundle mall, Museum Room comfortable size clean. Bed comfortable.
Stayed in May 2024
Reviewed: 27 May 2024
Lindy
AustraliaNowhere for luggage in room. So suitcases open on the floor. Expensive but it was ‘gather round’ weekend, so all prices were inflated.
Modern spacious bathroom, comfy beds, central location, lounge bar and spacious pool area both welcome extras. Hotel was Happy to look after luggage untill late flight.
Stayed in April 2024
Reviewed: 27 May 2024
Maria
AustraliaWhen I asked to have my room made up, they replaced my towels but did not change the bed sheets. They just "re made" the bed. Maybe I should have been more specific that I wanted new sheets.
Prebook breakfast for only $29. Best value for money. Heaps of choices. eat all you can. from freshly made pancakes, croissants to yogurts to hot hash browns to smoked salmon to danishes to eggs benedicts to even guacamoles! Quiet. Plenty of seating areas. Friendly staff. Drink tea, juices, smoothies and coffee to your heart's content. Kids under 3 was free.
Stayed in May 2024
Reviewed: 25 May 2024
Caitlin
AustraliaLovely bar downstairs and live music was such a great experience
Stayed in April 2024
Reviewed: 24 May 2024
Pat
AustraliaGreat position, clean comfortable, wonderful base from which to explore Adelaide.
Stayed in April 2024
Reviewed: 22 May 2024
Nicola
AustraliaShower was ok but did leak if you were not careful.
rooms good size, bed comfy & location was perfect for our requirements we were late to Breakfast. Staff were accommodating at Breakfast even though we arrived at 9.50am.
Stayed in April 2024
Reviewed: 20 May 2024
Alexis
AustraliaBright green LED on the wall that lit up the room at night
Walking distance to the festival theatre (Tina Turner musical) Rundle Mall and restaurants
Stayed in May 2024
Reviewed: 20 May 2024
Saler
AustraliaThe location was definitely one of the key reasons I chose this property. The Reception staff were very friendly, the restaurant manager was excellent and so was the waiting staff. Chef produced very good and well presented meals.
Stayed in May 2024
Reviewed: 19 May 2024
Colyer
AustraliaAlthough the hotel advertised electric car charging it is only for Tesla cars. Would be great to see alternative car charging stations.
Perfect location to walk to the Festival theatre with lots of great places to eat near by
Stayed in May 2024
Reviewed: 19 May 2024
Crystal
AustraliaThe Breakfast at Bistro Sixty5 wasn't very good. The bacon was extremely dry and chewy. To the point it was hard to cut. The toast, white and wholemeal either burnt around the edges or it was barely toasted, the pancake machine was having problems. It just wasn't a great dining experience. And certainly not worth almost $30pp.
The mattress was very comfy. Had all the amenities we needed. Thank you
Stayed in May 2024
Reviewed: 18 May 2024
Prathapan
AustraliaAll good
Location. Value for money
Stayed in April 2024
Reviewed: 16 May 2024
Gloria
AustraliaThe noise from the bear by nightclub until 1.30am
Location, close to everything I needed restaurants, festival theatre. The sauna was good and spa and pool were enjoyable to relax in.
Stayed in May 2024
Reviewed: 16 May 2024
Xavier
Australiafor a young family noise could be an issue
location was good but it could be bit noisy because of lot of night life around the property. evening traffic could be tricky easy access to popular places in cbd
Stayed in May 2024
Reviewed: 16 May 2024
Craig
AustraliaOur room wasn’t cleaned one day
Room and front bar
Stayed in April 2024
Reviewed: 12 May 2024
Sophie
AustraliaRude staff. Parking lot is hard to find and very small spaces.
They changed our rooms and down graded us and tried to blame us for the situation. No apologies no offer of refunding value.
Stayed in April 2024
Reviewed: 11 May 2024
Henson
AustraliaIn the heart of the CBD.
Stayed in May 2024
Reviewed: 9 May 2024
Lisa
AustraliaGreat location, friendly helpful staff. Room was clean and spacious. Food terrific. Car park easy.
Stayed in May 2024
Reviewed: 8 May 2024
Alicja
New ZealandVery good beds, although we had to ask for thinner pillows. Very large and comfortable rooms. We used the pool and sauna which were great. Very central location, close to cafes, shops and restaurants.
Stayed in April 2024
Reviewed: 7 May 2024
Rex
FranceThe Grand Chancellor is in an excellent Adelaide CBD location - easy walking distance to sights, bars, restaurants, etc.. (Note though that it is in the red light area). The rooms are unusually large, with 2 very comfortable queen beds and well-priced, with onsite parking available at reasonable cost. Staff were helpful and there is a comfortable lobby bar. Our only small gripe was that the room cleaning was a little slapdash, with bin not emptied and water glass not removed and replaced.
Stayed in May 2024
Reviewed: 7 May 2024
Rosemary
AustraliaAir conditioning very powerful which is good but a bit too blowy
Location Bed
Stayed in May 2024
Reviewed: 6 May 2024
Danielle
AustraliaThe location is awesome and the hotel and room were lovely and clean. The room was also really quiet, considering the busy location.
Stayed in May 2024
Sharjah, UAE
Cebu City, Philippines
Fort Lauderdale, USA
Ipoh, Malaysia
Coral Bay, Cyprus
Da Nang, Vietnam
Vipiteno, Italy
Nha Trang, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content