131-135 Bourke Street, 3000 Melbourne, Australia
#1034 of 1,034 Holiday rentals in Melbourne
Guests' ChoiceBased on 6113 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 30 May 2024
Phil_malone
AustraliaRoom not serviced daily Took almost 10 minutes for water in the shower to get hot.
Swimming pool and gym Confortable bed
Stayed in May 2024
Reviewed: 29 May 2024
Luanne
AustraliaExpensive for what it was really , should have got a breaky I feel
Great location , but lousy view
Stayed in April 2024
Reviewed: 29 May 2024
Vicki
AustraliaHas everything you need and clean.
Stayed in May 2024
Reviewed: 29 May 2024
Anne-marie
AustraliaBed wasn’t that comfortable
Very central to everything
Stayed in May 2024
Reviewed: 28 May 2024
Barbara
AustraliaLocation enabled a variety of meals or a kitchenette to prepare food. Parking was easy.
Stayed in May 2024
Reviewed: 26 May 2024
Ralphine
AustraliaNothing
Excellent position for trams to anywhere. Always terrific staff. Clean comfortable and easy
Stayed in April 2024
Reviewed: 26 May 2024
Sharon
New ZealandGreat location tram stop right outside
Stayed in May 2024
Reviewed: 26 May 2024
Stephanie
AustraliaThe upgrade to a ‘queen bed’ was two single shoved together - the join was uncomfortable and made it so only the singles could be used. $50 for an upgrade of bedding which was ridiculous - the bedding was a sheet tucked around a quilt. Apartment was noisy at night - poor sound proofing.
Good location in the centre of town, parking was easy to get to and the rooms were clean/tidy.
Stayed in May 2024
Reviewed: 26 May 2024
Poodle
AustraliaNothing; I'd recommend.
Location and staff were really good. Room was very good.
Stayed in May 2024
Reviewed: 25 May 2024
Mark
AustraliaTv wasn’t smart so could only use free to air and couldn’t connect my phone to it
Central, cheep
Stayed in April 2024
Reviewed: 24 May 2024
Peter
AustraliaCar parking
Love staying here!
Stayed in March 2024
Reviewed: 23 May 2024
David
AustraliaNothing
It was excellent and central
Stayed in March 2024
Reviewed: 22 May 2024
Herbert
Philippineswindow view was a construction site 😁
Reception people were very accommodating. Our room was equipped with everything we need, and it was spacious. Staff were very courteous with our requests for supplies.
Stayed in May 2024
Reviewed: 22 May 2024
Tyka
AustraliaThe service I got from the Australian gentleman with the glasses at the desk upon check in. I have been a regular to book your hotel via booking.com. The episode I had upon check in had to be the worst experience I have had. After having him demanding that I pay the room upfront. I had already said that it was prepaid via the website and that I produced the receipt to prove payment He went on to discuss with a colleague and after deliberation had over the key card to myself Him not knowing or bothering to check your system regarding my booking ( as to whether I had paid or not) could have all been avoided had he checked properly. I have had no issues in the past checking in at your hotel and the staff who I have dealt with in the past have all been wonderful I would encourage the gentleman in mind who I dealt with to throughly read what your booking system states and also take into account if the customer has an email or receipt for prior payment. Had he listened to what I was saying with evidence the check in would have run abit smoothly The demand to pay came off unprofessional and heavy. I think toning it down would have been a better approach
The property was good and clean
Stayed in May 2024
Reviewed: 21 May 2024
Mike
AustraliaMy daughter and I stayed in a one bedroom with twin beds. Accommodation with twin beds is hard to find. We liked so much about the Citadines. We have stayed there numerous times and will continue to do so when we go to Melbourne.
Stayed in May 2024
Reviewed: 21 May 2024
Thea
AustraliaSlightly dated. Sink was outside the bathroom.
The staff were amazing and very accomodating. Room was spacious and clean. Location is very good, near tram and many eateries.
Stayed in April 2024
Reviewed: 20 May 2024
Andrew
AustraliaRoom Ok But bit claustrophobic. Brick wall facing. No natural light. No cable etc.
Nice to have a pool and Gym for the price. Very Good Location. Staff courteous. Bed Comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Veruschka
IndonesiaCleaning was just every two days
Location and staff are just wonderful
Stayed in May 2024
Reviewed: 19 May 2024
Mckenzie
Australiaeasy to get to every thing i needed
Stayed in May 2024
Reviewed: 19 May 2024
John
AustraliaCheck in could have been smoother
Comfortable beds Great shower Good location
Stayed in May 2024
Reviewed: 17 May 2024
Minnie
AustraliaThe sink outside of the bathroom was not ideal for us.
Comfortable bed and convenient location.
Stayed in March 2024
Reviewed: 17 May 2024
Alice
AustraliaThere was an issue with misplaced item, but front desk handled the issue efficiently. So it was all good at the end.
Location was good, front desk staff were friendly :)
Stayed in April 2024
Reviewed: 16 May 2024
Scott
AustraliaInsufficient chairs to be able to us the table in the studio.
Convenient location for the other actifities we were undertaking in Melbourne.
Stayed in May 2024
Reviewed: 13 May 2024
Sarah
AustraliaFound old stale crisps behind the side table.
Size of the room was great and the location was ideal for where I needed to be in the city.
Stayed in March 2024
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