“Staff were un contactable after 11pm locked out of my room all after hours numbers were not answering
Nor was the emergency link activated by pressing one when calling hotel phone.
Slept in the hallway all evening
Staff were also rude nor helpful or apologetic at what happened at 290 a night I was not offered any compensation.
When checking out I was told bond would be cleared that afternoon, when it did clear I was charged 160 to clean a pillow as spoon of maple syrup slipped off my breakfast tray due to having a rectangle plate bugger then the circle tray it was delivered on. I had let staff no about immediately, no one came to collect or clean .”
“Owner met me when I was confused as to where to park and which was my apartment, very spacious, so very clean, everything you need there, lovely gardens, ponds, and breakfast condiments. Comfortable beds, great value..”
“My kids enjoyed the stayed at this motel. The staff was very much helped. When check-in, we found the room not clean properly. Once we approached the staff, she was quick in response, and even she offered to change room. Overall, it was a nice stay.”
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