The only thing I didn’t like was food at their restaurant. Breakfasts are nice, even though coffee is bad. But dinner was a disaster. Not a problem though because nobody ever eat at hotels, so it was not a problem.

I loved everything about this hotel, or almost. I would definitely stay there again, it was so super comfortable, clean, spacious and just simply great. I even bought the same mattress topper when I came home, so comfy it was!

Stayed in April 2024

The hotel was absolutely beautiful and the staff were incredibly polite and courteous

Stayed in May 2024

Lobby Staff don’t provide a good service, have an attitude and discuss among them continuously. . A perfect formula to fail specially if the property is under Alvear brand. It’s a matter of expectations

It is a nice property with excellent rooms, lobby and restaurant

Stayed in April 2024

Everything was great!

Heated floors in the marble bathrooms. The location fantastic. The bedding huge and comfortable. The breakfast spread. The gym is great for a hotel gym. The view from the pool and spa over the city is beautiful.

Stayed in April 2024

Expensive

The beds, helpful staff

Stayed in March 2024

Staff were incredibly friendly and went out of their way to be helpful. Are trip involved being in and out of Buenos Aires, we could keep our bags safely at the hotel sometimes for several weeks, even when we finally returned and were not booked into the hotel we could use the showers in the spa to freshen up after a long night on a bus.

Stayed in February 2024

Is very expensive!!!

Stayed in March 2024

This is a beautiful hotel. The staff was especially helpful in making our stay in Buenos Aires a wonderful experience. The room was spacious, and the public spaces were artfully decorated like staying in a modern art museum. The staff was very professional and helped us make reservations resolved the issues that we had with our reservations.

Stayed in March 2024

Nothing!

Convenient location, fabulous breakfast, clean room, comfortable beds with exceptional pillows, nice bathroom, great bar.

Stayed in February 2024

no criticisms,

Room was pleasantly oversized, bathroom and shower area lovely and stylish

Stayed in February 2024

Nothing

I liked everything about this hotel. The staff are phenomenal, breakfast was wonderful and location is excellent.

Stayed in January 2024

Nothing.

Very comfortable and spacious surroundings. The staff were exceptional in all areas - very attentive and friendly. We arrived early and for a half rate we were able to check in early and had a lovely upgrade to a junior suite. Great bed, view and wonderful large bathroom!

Stayed in January 2024

I had no complaints at all. I had a great stay.

I thought the property was impeccable, the services offered were great, the breakfast buffet was delicious, your staff was on top of all inquiries and I had a wonderful stay. Thank you!

Stayed in January 2024

The price is way too high. It is a great hotel, but price is higher than good New York city hotels.

Breakfast was good, room was a okay and location was great.

Stayed in November 2023

At breakfast surprisingly you cannot get anything to drink yourself but you have to ask the staff,which usually is not a problem but sometimes it can be slow. Maybe adding a juice station or just water could be an improvement. Jacuzzi at the top floor is amazing, though one side of it was not working throughout our 3 day stay. At checkout we were surprised to be charged for the coffee capsules we used in the room during our stay. I have stayed in many hotels and never have I been charged for the coffee capsules you find on the counter. Maybe with the hotel being a 5 star this could have been included in the cost of the room?

Very well located hotel, staff is serious and professional. The hotel itself is beautiful inside and the swimming pool and spa on the top floors are very nice. Breakfast is quite various with fresh pastries that change daily and fresh fruits.

Stayed in December 2023

Small gym, expensive as they charge in US dollars they don’t charge the rate as per advertised on Bookings.com

The staff at the hotel are all amazing so professional and excellent customer service. Great location near fantastic restaurants. The rooftop pool and spa has great views. The breakfast is very good.

Stayed in December 2023

It’s all a little run down.

Location. Staff. Friendliness. Beds.

Stayed in November 2023

Really nice experience. The hotel is in a convenient location and the staff was very helpful. Breakfast buffet was great!

Stayed in August 2023

Nothing

The location and the pool at the top

Stayed in September 2023

I could have liked a little more spa facilities however the hot pool in the roof was really nice. No massages available on the day we were there.

Fantastic breakfast! Fresh fruits with lost of flavour and everything what you would like in great quality. Comfortable beds and shower.

Stayed in August 2023

Nice and state of the art rooms Great spa with pool / jacuzzi Nice breakfast Good location

Stayed in September 2023

Breakfast service. Only hotel I have been to where staff makes guests wait in line while they prepare additional tables (with glassware, napkins, etc) that should be ready way before guests arrive. Additionally, and worse, we went back to the buffet service before the time for the end of service and it was gone... not only before 11am, but without the usual kindled note "we'll take out the buffet, would you folks care for some more?" The impression is that the team working at breakfast makes their own rules without proper oversight from the hotel manager.

Clean, comfortable room, very good location, fair cost/benefit for the rates and overall costs.

Stayed in August 2023

Nothing

Convenient location, helpful & friendly staff and great view from the pool

Stayed in July 2023

The internet/Wi-Fi did not work for several days.

Great part of town. Nice rooms. Nice amenities.

Stayed in July 2023