Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, Downtown Dubai, Dubai, United Arab Emirates
#85 of 721 hotels in Dubai
Guests' ChoiceBased on 1454 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.7
Facilities
9.1
Staff
9.3
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: 26 May 2024
Garry
FranceBreakfast was a bit below what I expected, fruit seemed to be not ripe.
Great location, very good friendly staff.
Stayed in May 2024
Reviewed: 25 May 2024
Lainey
AustraliaEwaan breakfast and seafood night not at a 5 star hotel standard. Example - prawns were bigger than their lobsters. Only one flavour to choose on selection for seafood, not really a seafood night. It seems to be just like a normal buffet. Food flavours are not as good as other 5 star hotels. Even breakfast is nowhere near a 5 star food standard. The restaurant service is very good however not the taste of the food. Even the croissants are not fluffed.
Location, cleanliness and awesome customer service team. The spa and refreshment facility after checking out was a big bonus. The hotel connects to the mall hence lots of choices in terms of eatery. Housekeeping was very attentive and every corner was cleaned during my stay. Facing the fountain I enjoyed watching the shows from my air con room . The valet service team were friendly and helpful. They were constantly on their feet. Luggage was attended without a long wait. I see employees cleaning the pool, the fountain non stop all day ..... This is insane. The fresh flowers were arranged everyday and it smells so good.
Stayed in May 2024
Reviewed: 25 May 2024
Bayan
Saudi ArabiaN/A
The location and the most important thing is the beautiful staff
Stayed in May 2024
Reviewed: 20 May 2024
Nurulain
CanadaLocation was very good
Stayed in May 2024
Reviewed: 20 May 2024
Dane
SerbiaValue for money, comfort, room, clean, staff, so many free services, location...
Stayed in May 2024
Reviewed: 20 May 2024
Anna
PolandEverything was great. Excellent localizatin, very good breakfast. Service at the highest level, very helpful staff. Best hotel ever
Stayed in May 2024
Reviewed: 17 May 2024
Maryam
Qatarnon
all perfect
Stayed in March 2024
Reviewed: 16 May 2024
Kathy
New ZealandBreakfast was expensive so a continental breakfast should be offered. We managed to get coffee and pastry but had to ask.
Its location was perfect and the view of the Burj Khalifa as dining or at the pool amazing. Easy walk to Dubai Mall 2 minutes and all the restaurants close by. Loved the Arabic feel of the hotel which is low rise with lovely gardens and views of the lake. Staff were excellent. Only place to stay in our opinion in this vibrant city.
Stayed in May 2024
Reviewed: 13 May 2024
Dejana
AustraliaThe air conditioning was a bit unstable got hot cold at nite and breakfast was pretty ordinary.
Location easy access to everything and the room was spacious with a massive king bed pure luxury
Stayed in May 2024
Reviewed: 13 May 2024
Hassan
Saudi ArabiaAyman was superb
Stayed in May 2024
Reviewed: 12 May 2024
Sara
United KingdomNothing
Location Service Staff Food Pool Impeccable quality and service worth the higher costs
Stayed in May 2024
Reviewed: 11 May 2024
Lma
QatarNothing
The entrance smells amazing Location is exceptional The view from my rooms to the fountain and Burj Khalifa breath taking Accessible to the mall with 3 minutes walk to Dubai Mall
Stayed in May 2024
Reviewed: 11 May 2024
Petros
GreecePool was closed the more days during my stay
Location, room quality and 1facilities
Stayed in March 2024
Reviewed: 6 May 2024
Dov
IsraelNothing. all good!
Location, and proximity to Dubai mall and surrounding attractions. Great attention to detail, cleanliness, comfortable room with great views to the fountains. Very friendly staff. Will definitely stay here again.
Stayed in April 2024
Reviewed: 4 May 2024
Shaima
BahrainIt’s talking to much time for check out
Everything was awesome, including food, stay especially the lake view with the fountain
Stayed in May 2024
Reviewed: 25 April 2024
Christine
New ZealandBreakfast was over snd above normal standards
Our room was a little tied..
Stayed in April 2024
Reviewed: 23 April 2024
Masel
AustraliaNothing!
Fantastic location. Staff were exceptionally friendly and helpful. A truly exceptional hotel
Stayed in April 2024
Reviewed: 21 April 2024
Abdulwahab
KuwaitIts calm
The location
Stayed in April 2024
Reviewed: 21 April 2024
Tamimi64
Saudi ArabiaNothing
I have stayed only one day in hotel which was not long enough to experience most of things, but this is what I can say >Perfect location >Professional staff >Excellent food and service at albuhaira restaurant . I would love to go back and stay longer.
Stayed in April 2024
Reviewed: 17 April 2024
Shadi
United StatesThe location is fantastic, offering easy access to all the attractions in downtown. The staff were incredibly helpful and friendly, making my experience truly enjoyable. Plus, the value for money was outstanding.
Stayed in April 2024
Reviewed: 16 April 2024
Mohamed
QatarI like the services for the staff they are very kind and fast
Stayed in April 2024
Reviewed: 16 April 2024
Narae
South Korealocation, breakfast
Stayed in March 2024
Reviewed: 14 April 2024
Mark
AustraliaNothing really
Fantastic service and unbelievable location
Stayed in April 2024
Reviewed: 13 April 2024
Adel
Saudi ArabiaThey were calling too much to the room to check if every thing is OK, or I need some thing. They wakes me up many times
Every thing was perfect.
Stayed in March 2024
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