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  5. Reviews of Hyatt Place Dubai Al Rigga

Reviews of Hyatt Place Dubai Al Rigga 4 stars

Al Rigga Road, 33178 Dubai, United Arab Emirates

#362 of 717 hotels in Dubai

Guests' Choice

Review score

Based on 3917 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Valet parking attendants are lacking. Breakfast lacks diversity

    Modern interior, and location.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Breakfast is not that high quality

    Nothing

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Whaitng more than half hour on the line for breakfast

    Good staff

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Location..

    Especially house keeping and breakfast.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    Great service
    • Business trip
    • Couple
    • Twin Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Every thing was ok

    Service

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Great place to stay, excellent bf ....
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Few staff at the Breakfast restaurant could be a little more proactive. WIFI is slow at times.

    Rooms are clean. Breakfast was great. Facilities were nice, however, WIFI is a bit slow. HK team did a great job.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Good location, 10 mins in a taxi from the airport, clean and tidy
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    There was a sofa bed but it wasn’t made up and it was so late my son just slept on the sofa with a blanket as we didn’t have any sheets

    Big room, clean and friendly staff

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    thank you we had a wonderful stay and my kids enjoyed.
    • Leisure trip
    • Family with young children
    • Twin Room with Sofa Bed
    • Stayed 1 night

    its not like i didnt like but a room with a view would have been great.

    breakfast was good. the staff was very accommodating.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Flies touching food during breakfast service.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    I did Not like that on second day breakfast= in the dining room of hotel= there were flies ! One fly touched my food ! I chased the fly away, but then he touched my food again ! And again ! Flies are NOT accepted to be in dining room during breakfast service ! The second incident= at the same breakfast= I asked a waiter to clean our table from dirty dishes. When he approached to do my request= his cellphone in his pocket was ringing. So he took his phone, replied to the call, and after finishing the call= he started clearing our dirty dishes. This is NOT professional. Guest must have priority before cellphone.

    It's a nice hotel. Service is very good. Location is ok. It's 4 stars hotel and it gives 4 stars service and facilities.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Connecting Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    The staff, the breakfast and the location

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Front desk staff RASHAD

    the hotel is nice and clean.front desk staff RASHAD needs to learn manners and respect how to speak with customers.his attitude is very bad i think he is not good for this position

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Business trip
    • Couple
    • King Room with Sofa Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    From desk staff Rashad very bad disgusting un respectful behaviour

    The hotel is very good.but front desk staff Rashad behavior is very bad.dont even know how to speak with customers.when i said i will complain to manager.instead of apology he said i dont care.even in frot of other customers.that was very bad and unprofesnal.Thats makes hotel ratting down.other staff is very nice specialy Mr Salah is very good

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    I highly recommend this hotel
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 3 nights

    I honestly couldn't find anything to dislike about my stay. It was wonderful in every aspect.

    I had a fantastic three-night stay at the hotel! The staff was exceptional, the breakfast delicious, and the location couldn't have been better. The spacious reception and room were definite highlights of my experience. Additionally, the option for early check-in and late check-out provided great flexibility. Overall, I highly recommend this hotel.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    good hotel, it deserves to be better than five hotels.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    everything was good,I have stayed in lots place and hotel in Dubai, i always prefers to stay in five star and good review one but this hotel was much better than all my previous experiences .they deserves more than five stars....

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room with Sofa Bed
    • Stayed 3 nights

    I would like to have a room with a window that could open. Maybe they reserve them for smokers.

    The breakfast had a large variety but it was mainly based on indian cuisine as I understood. That is ok though as I could find adequate options that could satisfy me as well. I also liked the open type kitchen. Also, the stuff was very helpful when we needed them.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Good break
    • Leisure trip
    • Family with young children
    • Twin Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Very busy at BF time, very noisy at Looby area

    Welcoming staff, decent BF menus, clean and comfortable.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good Experioance
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights

    need improvement, we are frequently travailing and find better result in next trip

    The hotel experience seems to have been a mix of positives and areas for improvement. While the overall facilities met expectations, the availability of the reception team presented challenges. Additionally, the breakfast offerings, predominantly Indian cuisine, may not have aligned with international standards expected by global travelers. This feedback highlights the importance of diverse culinary options and consistent service to cater to the needs of all guests.

    Stayed in February 2024

  • Reviewed: 25 April 2024

    8.0
    Great
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room with Sofa Bed and Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The check in was very nice. Counter desk Sarju was too much co operative. The breakfast was also good.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room with Sofa Bed
    • Stayed 5 nights
    • Submitted via mobile

    Front desk employees are speaking their own local languages in front of guest which is unprofessional but front office managers Mr.Mohamude is very professional he resolved my billing issues immediately thanks line of employees refused to do so !

    Location

    Stayed in March 2024

  • Reviewed: 21 April 2024

    7.0
    Location is great ! Need more choices at breakfast
    • Leisure trip
    • Family with young children
    • Twin Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The front front desk employee is need to take more training they’re speaking their local language Hindi and Pakistan sometimes I’m confused ! am in India? I believe that,they should speak and applaud at work place English or Arabic in front of guest unless upon guest request otherwise employees must stop speaking each other’s their own local lungu in front of guest they should correct this asap !

    Location is great ,the Front Manager Mr.Mohamud is a professional resolved my billing issues without any problems.thank you

    Stayed in March 2024

  • Reviewed: 21 April 2024

    7.0
    Overall good
    • Business trip
    • Couple
    • King Room with Sofa Bed and Pool View
    • Stayed 1 night
    • Submitted via mobile

    Attitude of receptionists. Mostly bossy and lazy

    Well placed

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed and Pool View
    • Stayed 4 nights
    • Submitted via mobile

    In general everything was perfect

    Nice stuff everybody were friendly and supportive

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast mostly Indian and I suggest to have variety.

    The hotel was clean 👌 and very comfortable. Nearby the market and Rigga Metro.

    Stayed in April 2024

Showing 1 – 25

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