1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We liked the location; discounted parking at the BIC; size, layout and facilities of the twin double room; Crab Restaurant for lunch and the superb breakfast. We will definitely come again if we book another show in Bournemouth.
Negative section of review
One small snag - the shower only had a fixed, raised shower head - slightly a problem, if like me, you didn't want to get your hair wet!
Positive section of review
Room was a good size for London. The shower worked well, and I slept well. I appreciated the kettle in the room. The location next to Hyde Park was very nice.
Negative section of review
A chair in the room would have been nice to have. There was some construction noise.
Positive section of review
Location was great, quiet street only ten minutes walk from centre of bath. Lovely dining area for breakfast, friendly staff, quick service for breakfast.
Positive section of review
Central location, hippy vibs, nice music, nice bar, thanks Ibbi from the Bell Inn hostel for tell me about it, you are a Star!
Positive section of review
The Yu Spa was great. We really enjoyed the pool, sauna and steam room. Breakfast was excellent also.
Negative section of review
Our window wasn't really a window. We were on floor 1, which is a few floors below reception (floor 5), but above ground. The room had a window, but it was covered in white plastic which had not been removed from it. Therefore we didn't really have a window! We had a twin room and the beds were very narrow.
Positive section of review
Stayed here a few times now, phenomenal place with excellent staff, have enjoyed each and every stay
Negative section of review
No faults at all
Positive section of review
The breakfast was beautifully cooked, presented and served
Negative section of review
The bed in room 20 was dreadful. I was moved to room 28. The TV didn't work; the blinds were broken; the shower drain was mouldy; shower fittings were broken; the bathroom light didn't work; the bed frame was tatty and broken and there was no hairdryer.
Positive section of review
Location , security , staff and price was great value
Negative section of review
Nothing
Positive section of review
Immaculately clean with every facility you require
Negative section of review
Outrageous prices for beer and wine
Positive section of review
Location and price