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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Fieldside Barn

    Long Wittenham, United Kingdom

    Average review score: 9.4
    • Positive section of review

      Stayed as 2 adults and 2 children. Super cosy, warm on arrival with a well equipped kitchen and comfy bed. Hosts were lovely and dealt with some minor issues very quickly. We would definitely stay again!

    • Negative section of review

      The shower space is very tight. I'm 5ft7 and only just managed to shower! The flat could do with a thorough deep clean. Our daughter rolled some toys under some furniture and we found some previous guests socks and quite a lot of dust.

    Reviewed: 29 March 2024 Stayed in February 2024
    Ruby United Kingdom
  • The Old Pie Shop Hebden Bridge

    Hebden Bridge, United Kingdom

    Average review score: 8.4
    • Positive section of review

      We had a working holiday, and it was perfect for the dog walks and bike rides we fitted in around work. Good location for a short stroll into town. Property was warm with lots of hot water.

    Reviewed: 29 March 2024 Stayed in March 2024
    Craig United Kingdom
  • Welcome London Piccadilly Circus

    London, United Kingdom

    Average review score: 9
    • Positive section of review

      Location right in Piccadilly Circus. Big beautifully decorated apartment in the heart of the city. Hosts were very nice and available by phone to resolve issues immediately.

    • Negative section of review

      Major noise at night from Piccadilly and the shower leaked.

    Reviewed: 29 March 2024 Stayed in March 2024
    Katherine United States
  • Dolphin Hotel

    London, United Kingdom

    Average review score: 6.8
    • Positive section of review

      Excellent location near to underground and main line station. Clean and good value Fridge provided in room Bin emptied and towels changed every day

    • Negative section of review

      Very noisy. You hear everything from other rooms. Rumbling of the underground trains until late Tiny bathroom, poor water pressure. Curtains don't close properly Reading light is over bed so you bang your head.

    Reviewed: 29 March 2024 Stayed in March 2024
    Sally United Kingdom
  • Best Western Plus Pinewood Manchester Airport-Wilmslow Hotel

    Handforth, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Nice bar, good breakfast, friendly staff, good parking (very important). All good apart from the very hot room - see below.

    • Negative section of review

      All good apart from the room temperature. As soon as i arrived i turned the radiator off and opened the window. I kept it like this all weekend but it was always too hot, didn't sleep too well. It was like a hot summers night in the room the whole time unfortunately and with the window open to try to cool it down i had a lot of traffic noise. Please cool it down a bit, thank you.

    Reviewed: 29 March 2024 Stayed in March 2024
    Paul United Kingdom
  • Macdonald Kilhey Court Hotel & Spa

    Wigan, United Kingdom

    Average review score: 6.8
    • Positive section of review

      It’s set in beautiful ground. The room was bigger than expected and lovely decor

    Reviewed: 29 March 2024 Stayed in March 2024
    Sharon United Kingdom
  • The Drake Hotel Plymouth

    Plymouth, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Very clean, lovely breakfast and very good location

    Reviewed: 29 March 2024 Stayed in March 2024
    Marzena United Kingdom
  • Grove Park

    Newport Pembrokeshire, United Kingdom

    Average review score: 9.8
    • Positive section of review

      So peaceful, comfortable, excellent shower

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Ian United Kingdom
  • Holiday Inn A55 Chester West, an IHG Hotel

    Northop, United Kingdom

    Average review score: 8
    • Positive section of review

      Very pleasant and easy access

    Reviewed: 29 March 2024 Stayed in March 2024
    Gordon United Kingdom
  • Bicester Hotel, Golf & Spa

    Bicester, United Kingdom

    Average review score: 8
    • Positive section of review

      Staff very welcoming

    • Negative section of review

      Food great

    Reviewed: 29 March 2024 Stayed in March 2024
    Robert United Kingdom