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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Little Hallgarth

    Keswick, United Kingdom

    Average review score: 9
    • Positive section of review

      Excellent location in Keswick, tucked away so doesn't feel busy like the rest of the town. The home itself feels very 'homely' and is a decent size, beds were comfy there is adequate parking nearby - not guaranteed a spot but easy to find one. The electric heating was very warm and not once were we cold. The kitchen was well equipped which was good, we brought our own pots and pans but definitely didn't need to! And for any other coffee drinkers, a cafetiere is provided!

    • Negative section of review

      Some basic supplies that I would have expected were missing, like hand soap and dish washing liquid, which is strange considering everything else was supplied like dishwasher tablets, towels, j cloths. We bought some in town which wasn't too much hassle, but would have been nice to have it included. There were also some major dust bunnies under the cabinets in the living room, and some layers of dust on the bathroom mirror - all could be hoovered up pretty easily but other than that cleanliness was a good standard Honestly though very minor points, we loved our stay in Little Hallgarth

    Reviewed: 29 March 2024 Stayed in March 2024
    Andrew United Kingdom
  • The Z Hotel Soho

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      The young lady that checks us in her name was Blessing was so sweet, informative, made us feel very welcome. The room was very clean and very comfortable.. They where great about getting us more water & coffee. Will definitely stay again. Hotel is in a great location for seeing London..

    Reviewed: 29 March 2024 Stayed in March 2024
    Tracy United Kingdom
  • Citadines Trafalgar Square

    London, United Kingdom

    Average review score: 8
    • Positive section of review

      Lovely studio with all we needed and a very comfortable bed. The location was perfect for exploring London too and was quieter than I expected it to be

    • Negative section of review

      The room was incredibly dark, which did make it hard to do your hair and makeup, even in the morning

    Reviewed: 29 March 2024 Stayed in January 2024
    Ruth United Kingdom
  • Lord Nelson Hotel

    Rhymney, United Kingdom

    Average review score: 8.7
    • Positive section of review

      A lovely welcome by the bar staff on a snowy evening, comfortable clean room. fabulous breakfast in the morning.

    • Negative section of review

      Nothing

    Reviewed: 29 March 2024 Stayed in March 2024
    Dawn United Kingdom
  • Coventry Rise Home

    Coventry, United Kingdom

    Average review score: 1
    • Positive section of review

      They stole my money after I paid the full amount in advance and I did not receive the room or find the location

    • Negative section of review

      Fake location

    Reviewed: 29 March 2024 Stayed in March 2024
    SUHAIB Jordan
  • Chalk and Cheese

    Shouldham Thorpe, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Excellent place to stay, comfortable, very clean, great breakfast and very nice hosts.

    Reviewed: 29 March 2024 Stayed in March 2024
    brian United Kingdom
  • The Roadhouse Hotel

    Carlisle, United Kingdom

    Average review score: 5.9
    • Positive section of review

      Friendly staff. comfortable room and lots of places to go to eat and drink close by.

    Reviewed: 29 March 2024 Stayed in March 2024
    Moore United Kingdom
  • Bay Court

    Llandudno, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Plenty of choice for breakfast good quality products nothing was too much trouble

    • Negative section of review

      Really couldnt fault it

    Reviewed: 29 March 2024 Stayed in March 2024
    Angela United Kingdom
  • citizenM London Victoria Station

    London, United Kingdom

    Average review score: 8.9
    • Positive section of review

      The staff were all fantastic. Especially Natalie. It was so clean and modern.

    • Negative section of review

      No tea making facilities in the room.

    Reviewed: 29 March 2024 Stayed in March 2024
    Darren United Kingdom
  • Willow Barn

    Wisbech, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Very friendly. Very relaxed atmosphere. Come and go as you please.

    • Negative section of review

      Could only stay the one night 😁

    Reviewed: 29 March 2024 Stayed in March 2024
    Barry United Kingdom