1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We stayed in the superior suite and it was absolutely perfect. The room was spacious and completely spotless. The breakfast was amazing, all fresh ingredients cooked to perfection. Mark and Sue were incredibly welcoming but not to the point where they were overbearing, like you get at a lot of places.
Positive section of review
The attention to detail and professionalism of the staff. Room was immaculate in comfort and cleanliness, nothing was less than perfect. Ate in The Collage restaurant which was outstanding. An excellent pre holiday stay at a top class hotel.
Negative section of review
Nothing
Positive section of review
Breakfast needs to be better .lots of unhappy customers .not enough staff + continually running out of coffee +cups + bread etc .Get a trolley to fill up everything rather then going outback for a few things at a time
Negative section of review
Breakfast
Positive section of review
breakfast great, location best part of 2miles from station, limited choice for dinner plus different from previous visits there had to pay for every drink whether alcoholic or coffee without being advised of this.
Negative section of review
see previous answer
Positive section of review
The staff were all very helpful. The bathroom was really nice. The room had a radiator which I 100% prefer over those hot air fans in the ceiling that many hotels have.
Negative section of review
The room as across a courtyard and up several flights of stairs. No lift and no warning. I’m not very fit and quite old and it was a real struggle for each trip to the restaurant. Dodging the rain and shlepping up the stairs. I had to get help with my bag both ways. The bar food and the breakfast were both very average.
Positive section of review
The location was excellent right overlooking the marina. It was a large apartment which was welcoming.
Negative section of review
The bed linens could do with updating to a better quality.
Positive section of review
Close to Gatwick for an early flight would use again when required good parking for our short tip too
Negative section of review
Was Ok got an overnight stay
Positive section of review
Great location and beautiful historic building.
Negative section of review
Very tired decor, not very inviting bedroom with ancient tv and worn remote.
Positive section of review
Great location,very clean lovely staff.
Negative section of review
Food and drinks No choices of food and cocktails. Not nice at all .
Positive section of review
All good .