1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Nothing. The property does not exist. We were the third set of "guests" looking for the property that a local doorman had spoken to the day of our check in. Check the photos and description, the clues are there.
Negative section of review
The property was never in contact with me to confirm arrival and unresponsive to request on how to check in. The only communication was to ask for £250 extra when I moved my check in time earlier in the evening. This was sent while on my flight so I couldn't respond. The implication being that my booking would be cancelled unless I paid the extra. I called the number provided 3 times and no answer or call back. The property claims I was unresponsive.
Positive section of review
Didn’t have breakfast. Hotel location in town centre good. Room had view of car park 2 floors down and backs of other properties. Hot water worked well.
Negative section of review
Room was small and not all that hospitable, no comfortable chair. No reading lights - just a single main light and one over the bed, both controlled by same switch.. bed lumpy and thin duvet. En-suite ok but old fashioned.
Positive section of review
Very clean well presented hotel. All staff were very friendly and helpful and good food
Positive section of review
Nice comfy bed , clean room , clean toilet , nice towels , quiet rooms ..
Negative section of review
Nothing to say -I liked the hotel and the staff were very helpful
Positive section of review
Good location, clean, large sized rooms and well equipped kitchen.
Negative section of review
The shower. It switched off mid shower and offered limited hot water.
Positive section of review
The room was very nice and the hotel facilities were good.
Negative section of review
Our room was on the third floor but the lift only went to the first floor, so we had to lug our suitcases the rest of the way up two narrow stair cases. This would be ok for younger people, but at 71 years I found it difficult. Breakfast was in it's sister hotel across the road from this hotel.
Positive section of review
location good. And that’s where it ends.
Negative section of review
pillows need burning and replacing. rooms are too small. Found a long black hair inside one pillow case and same in the bed. Door handles were dirty. Bathroom too small. Rooms aren’t sound proof as says in advert. No breakfast as per photos.
Positive section of review
Great location and clean and tidy
Negative section of review
I payed £120 as I pre booked . On the day the rooms were going for £68 but I couldn’t have that rate as I could not cancel the prebooking
Positive section of review
Taxi to terminal
Negative section of review
Would have appreciated complimentary water in room
Positive section of review
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