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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel service and room was great. Breakfast outstanding and all food clearly noted ingredients which was good as I am gluten free. Location was amazing for Edinburgh. Good bar and coffee shop in hotel.
Positive section of review
Hotel was basic but clean. Staff friendly on arrival. Breakfast offered good choice and was ok for a buffett. Also next to the hotel was a car park with twelve IONITY high voltage chargers for EV cars.
Negative section of review
Bed was very small. Like a small double bed. Main issue was the noise. Throughout the night bedroom doors were opening and closing down the corridor, cars were revving in the car park in the early hours and loud talking could be heard at 3 am from the adjoining room. The sound proofing was teririble and therefore a poor night with lack of proper sleep.
Positive section of review
The external area was very well maintained. Staff were very friendly Kitchen was well stocked for utensils
Negative section of review
The property was dirty the sofas covered in staines and grubby. Window latch was broken, toilet in bedroom smelt like old urine/ fish the entire time we were there. The bedding (duvets) were so cheap and thin they weren’t fit for purpose for this-time of year.
Positive section of review
Lovely location within golf club complex so nice to have breakfast looking out over the course.
Negative section of review
No USB points in bedroom and no spare plug for guests to use. Also, during the night there was a very loud crying infant in room next door. I phoned reception to see if they had any ear plugs for guests but nothing. It would be good if the hotel could provide items like these; especially the USB plugs. We were very surprised that in such a modern room that there were no USB points to charge your devices.
Positive section of review
Breakfast is basic but adequate. Rooms clean and functional. No frills.
Positive section of review
Location is fantastic, room was gorgeous and staff were great
Negative section of review
I couldn’t see an option for room service but that could have been my mistake
Positive section of review
Excellent location to visit Alhambra theatre, very good value
Positive section of review
Friendly and helpful staff. Clean and comfortable room.
Negative section of review
The room was a little compact, but the design of the room was well thought out
Positive section of review
Modern and clean
Negative section of review
Parking availability doesn’t match the size of the booking. We booked the 4 bedroom apartment for 7 people (potentially 10 people) and only provided a single parking space. Unless you are turning up in a mini bus, all other guests have to park at a local public car park at a cost of £18 per night. Needs reviewing.
Positive section of review
Great vibe