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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Grand Millennium Business Bay

    - “Excellent 5-star hotel in Dubai, located in one of the best areas – Business Bay. Perfect if you are coming by car - excellent valet services and ample parking space. All the staff was friendly, attentive, polite and helpful, and went above and beyond to make our stay comfortable. The services are great (e.g., We used the laundry service which was reasonably priced and timely, or the reception was always helpful with anything we needed). Hotel itself is new, very modern and tastefully decorated, with large lobby spaces to hangout. Room had a view of the bay and Burj Khalifa. Room was very spacious, clean and well equipped. Amenities include chairs, tables, desk, windows with sun blinds, smart TV, powerful air-conditioning, mirror, plenty of closet space with hangers, safe, fridge, tea kettle, tea & coffee, USB charging sockets and lamps on both sides of the bed, great lighting, fast Wi-Fi, iron, shoe horn, hair dryer, and essentials like towels, shampoo, shower gel, etc. Bed and blankets were large. Mattress was very comfortable (also for people with back problems). Bathroom was spacious, well-designed and clean, with a bathtub, walk-in shower, bidet, toilet and vanity mirror. Breakfast was just delicious, with every variety of food imaginable. Staff was attentive and careful about allergies and special dietary requirements. Hotel has four in-house restaurants and a bar to choose from, all of which are excellent. One of the restaurants has their own sheesha place with excellent sheeshas and service. Hotel has a decent swimming pool with a life guard on duty and a pool-side bar with nice views. Spa (includes jacuzzi, steam, sauna, etc.) was well-maintained and massage services were excellent. In general, one of the best hotels we have ever stayed in!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Rio Branco Hotel

    - “The view from the rooftop. The breakfast was very good, the coffee was delicious. Was walking distance to everything. It was super clean. The employees are very honest and polite. No one speaks English or Spanish. Good money value.”

  • Sonder The Sunset

    - “Room was great. Good bed and space. Having the kitchen was great for all the yummy bits we go from the Greville markets!”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Acro Urban Suites

    - “Clean, had all the amenities, very good location, amazing staff”

  • The Pavilion Hotel Kuta

    - “The staff was very accommodating and great during my stay.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Nikko Narita

    - “Fantastic service and excellent buffet and food, shuttle bus service very punctual and easy to catch at stop 33 directly outside exit from terminal 2/3/train station intersection at airport.”

  • Centrestage Petaling Jaya by Perfect Host

    - “This hotel became my regular choice for my both short and longer visits to KL. Perfect location in PJ, extremely friendly and professional staff.”

  • Shanghai Hotel Holland

    - “Very good hotel. Parking, near Delft. Walking distance.”

  • Leonardo Boutique Hotel Krakow Old Town

    - “Best place to stay when in Krakow.. helpful staff, plentiful varied breakfast, comfortable rooms (the comfort room i booked had coffee machine & fridge!), quiet area at night too, great location - 5 min walk to centre of Old Town. Overall everything you'd want from a hotel! (I didn't have dinner in hotel, so can't comment on that.)”

  • EsposendeGuesthouse

    - “Host was very welcoming and easy to talk”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Hyatt Regency Phuket Resort - SHA Extra Plus

    - “The staff were very friendly and went out of their way to make our stay enjoyable. The food was great and the pool And facilities for the children were terrific too”

  • Shangri-La Bosphorus, Istanbul

    - “I have a excellent stay in shangri la as always. But the different thing is first time I am in Turkey as well . The hotel is very nice,all of staff is very friendly and very helpful. Especially, I would like to thank you to Cansu who is making my stay more comfortable and polite and friendly person. As well as thank you to Ozgen for nice view room.She was very kind.Breakfast was very good.and thanks to Derya, Murat for serving and being nice too.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • InterContinental Hotels - Edinburgh The George, an IHG Hotel

    Edinburgh, United Kingdom

    Average review score: 8.4
    • Positive section of review

      The hotel service and room was great. Breakfast outstanding and all food clearly noted ingredients which was good as I am gluten free. Location was amazing for Edinburgh. Good bar and coffee shop in hotel.

    Reviewed: 29 March 2024 Stayed in March 2024
    Marie United Kingdom
  • Holiday Inn Express Manchester East, an IHG Hotel

    Manchester, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Hotel was basic but clean. Staff friendly on arrival. Breakfast offered good choice and was ok for a buffett. Also next to the hotel was a car park with twelve IONITY high voltage chargers for EV cars.

    • Negative section of review

      Bed was very small. Like a small double bed. Main issue was the noise. Throughout the night bedroom doors were opening and closing down the corridor, cars were revving in the car park in the early hours and loud talking could be heard at 3 am from the adjoining room. The sound proofing was teririble and therefore a poor night with lack of proper sleep.

    Reviewed: 29 March 2024 Stayed in March 2024
    James United Kingdom
  • The Lakes Rookley

    Rookley, United Kingdom

    Average review score: 8.1
    • Positive section of review

      The external area was very well maintained. Staff were very friendly Kitchen was well stocked for utensils

    • Negative section of review

      The property was dirty the sofas covered in staines and grubby. Window latch was broken, toilet in bedroom smelt like old urine/ fish the entire time we were there. The bedding (duvets) were so cheap and thin they weren’t fit for purpose for this-time of year.

    Reviewed: 29 March 2024 Stayed in March 2024
    Jenna United Kingdom
  • Heacham Manor Hotel

    Hunstanton, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Lovely location within golf club complex so nice to have breakfast looking out over the course.

    • Negative section of review

      No USB points in bedroom and no spare plug for guests to use. Also, during the night there was a very loud crying infant in room next door. I phoned reception to see if they had any ear plugs for guests but nothing. It would be good if the hotel could provide items like these; especially the USB plugs. We were very surprised that in such a modern room that there were no USB points to charge your devices.

    Reviewed: 29 March 2024 Stayed in March 2024
    Lisa United Kingdom
  • International Hotel Telford

    Telford, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Breakfast is basic but adequate. Rooms clean and functional. No frills.

    Reviewed: 29 March 2024 Stayed in March 2024
    Harding-Brooks United Kingdom
  • No 42 by GuestHouse, Margate

    Margate, United Kingdom

    Average review score: 9.6
    • Positive section of review

      Location is fantastic, room was gorgeous and staff were great

    • Negative section of review

      I couldn’t see an option for room service but that could have been my mistake

    Reviewed: 29 March 2024 Stayed in March 2024
    rosie United Kingdom
  • Leonardo Hotel Bradford - formerly Jurys Inn

    Bradford, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Excellent location to visit Alhambra theatre, very good value

    Reviewed: 29 March 2024 Stayed in March 2024
    Tina United Kingdom
  • Point A Hotel London Canary Wharf

    London, United Kingdom

    Average review score: 8.2
    • Positive section of review

      Friendly and helpful staff. Clean and comfortable room.

    • Negative section of review

      The room was a little compact, but the design of the room was well thought out

    Reviewed: 29 March 2024 Stayed in February 2024
    Suzanne United Kingdom
  • The Old Hotel

    York, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Modern and clean

    • Negative section of review

      Parking availability doesn’t match the size of the booking. We booked the 4 bedroom apartment for 7 people (potentially 10 people) and only provided a single parking space. Unless you are turning up in a mini bus, all other guests have to park at a local public car park at a cost of £18 per night. Needs reviewing.

    Reviewed: 29 March 2024 Stayed in March 2024
    Stuart United Kingdom
  • The Hoxton, Shepherds Bush

    London, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Great vibe

    Reviewed: 29 March 2024 Stayed in March 2024
    Jason Philippines