1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The view from the room was amazing, apart from that there was nothing that did not need massive improvement, the lounge in the entrance area way ok for meeting other family members in.
Negative section of review
The staff were not welcoming and it felt like everything was an effort, they advertised onsire parking, none! The decor was dated and in desperate need of doing, there was some ceilings down, tge lift was broken, the room was basic, found a spare duvet in the cupboard with no duvet cover on and what looked like sic, the breakfast was awful, everyone had a bad tummy after, it was like it had been re heated maybe a few times, even the t was funny tasting.
Newton Aycliffe, United Kingdom
Positive section of review
Lovely location and grounds. Great food in restaurant. Good prices. Very nice spa. Very comfortable beds.
Negative section of review
Room was a little dark, not enough natural light.
Positive section of review
The room was very comfortable with a lovely view of the grounds. Breakfast was excellent
Negative section of review
Nothing
Positive section of review
Staff were wonderful. Room was on the small side but clean & today, bed was comfy
Negative section of review
Hard to find the property.
Positive section of review
Great location, handy for a stag. Returned full deposit
Positive section of review
Beautiful hotel, clean and facilities are excellent
Negative section of review
I thought my room included breakfast when I booked, when I was made aware this wasn’t the case I did not find it as good value for money so a bit disapointing
Positive section of review
Cleanliness & location
Negative section of review
Noisy air conditioning
Blaenau-Ffestiniog, United Kingdom
Positive section of review
Food good. Staff friendly
Negative section of review
Nil
Positive section of review
It was a reasonable size
Negative section of review
There was no parking nearby. The streets were covered in litter and broken window glass suggesting lots of attempted car thefts. There seemed to be prostitution going on in one of the flats. Was it student accommodation ? The double bed was small and s see mashed in a corner so one of us had to climb over the other to get in and out. The only cooking equipment was one saucepan so I had to make coffee in that ( a bit grainy!). The T V didn’t seem to have access to free channels- we have no paying subscriptions.
Newcastle upon Tyne, United Kingdom
Positive section of review
Location