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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
To be fair, this was a great surprise. We booked it the night before once we are just driving with no plans. The hotel was super clean, the towels were like from the washer machine. Smell was great! The hotel was clean and quite organized, It is a pretty straight-forward place so if you are looking forward to be baby sited, this is not your place. However, if you are low maintenance like us and just need a safe and cozy place to sleep, this is your place.
Negative section of review
To be honest, not much. Would just love to have the reception closer to the rooms but this is just peanuts.
Positive section of review
The decor and the condition of the room was lovely with a beautiful view overlooking the Loch. Nice balcony area. The whole hotel was very tastefully decorated. Exceptional clean in all areas. Staff were lovely. Great meal at both dinner and breakfast.
Negative section of review
Would have preferred a larger bed. The towel rack in the bathroom is very high,not a problem for me but might could be an issue if not so tall. The dining room was really hot we asked to be moved away from a fire, staff were able to relocate us to another table.
Positive section of review
Plenty of choices on both breakfast and dinner menus. Waiting and bar staff very efficient and friendly. The room cleaning staff were also very friendly as we're the reception staff. Linen and towels were spotless. Overall a great hotel .
Negative section of review
Nothing bad to report on.
Positive section of review
Staff were very helpful, rooms were clean, slept well and breakfast was lovely. Great location next to the arena.
Positive section of review
Absolutely amazing place , very comfortable and easily accessible to the centre.
Positive section of review
Location, quality of furniture and decor, views, homely - warm and comfy
Negative section of review
No shaver points, shower I en-suite needs replacing, a bit dusty
Positive section of review
Great location, very pleasant hotel,great breakfast
Negative section of review
Nothing
Positive section of review
Clean ,comfortable great value for money
Positive section of review
The view was fantastic.
Negative section of review
The shower is tiny. A larger person will not fit. The bed was difficult to get into. I underestimated its size, it’s very small.
Newcastle upon Tyne, United Kingdom
Positive section of review
It's very good