1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The lovely staff, the welcoming atmosphere, the very tastefully decorated restaurants, the main lounge/hall area and the excellent service from staff team. The food was excellent, no complaints. Love the area the hotel is in, plenty of places to take a drive to. Hotel is dog friendly which really suited me. dogs can't go into restaurants, but, can stay in room or are allowed into main lounge/hall area if you choose to eat there. I put the dogs in the car while we ate.(windows open of course) The bed is definitely one of the most comfortable I have slept in. Well done to the management and staff team. Oh, and how could I forget the huge open fire and background music.
Negative section of review
Some of the chairs/couches in main lounge/hall area could be more comfortable. I think if the bedroom is for two, there should be two chairs, not one.
Positive section of review
Fantastic size room and absolutely love the location as is very quiet but a short walk to the hussle and bustle. Everything you could need on the tea tray and toiletries provided. Clean hand and bath towels provided. Love the contactless check-in and the staff are very helpful and responsive with any queries or problems.
Negative section of review
Shame curtains aren't blackout but that's personal preference and I wear an eye-mask to sleep so no major biggie. Also bedding could have been fresher. Wasn't necessarily unwashed but were a few marks/burn marks on linen.
Chipping Norton, United Kingdom
Positive section of review
The stay was absolutely perfect! Everything about it was spot on, clean and easy instructions to follow to get the key, parking and wifi etc. Highly recommend! Perfect little home!
Positive section of review
location was excellent, just round the corner from Covent Garden, Room was very quiet, no noise from outside.
Negative section of review
Room could have been slightly bigger as was very small, and bathroom was seethrough, but fine for the amount of time we spent in the room/
Positive section of review
friendly and welcoming hosts + delicious chocolate muffins very spacious views are amazing
Negative section of review
Nothing, I loved everything
Saint Helier Jersey, United Kingdom
Positive section of review
Good breakfast, friendly staff and excellent sea view
Negative section of review
In the bedroom we noticed some of the curtains had ripped meaning that light was getting into the room at night
Positive section of review
The location cleanliness and value for money.
Negative section of review
We couldn’t leave our luggage for a few hours the day we left. We travelled by train - environmentally important to support this particularly as Ludlow has good train links! Because we had no car we had to drag our luggage round Ludlow all day. Please - a cupboard, the room itself (it was cleaned by 11 am and next entry not till 4.00) - this is a vital part of using public transport for holiday travel. Thank you.
Positive section of review
Convenient to SEC. Staff were really lovely.
Negative section of review
Tired and dated. Didn’t feel clean. Bathroom had cracked and chipped tiles . Didn’t feel the carpet was clean either. One night was enough. Wouldn’t stay more than that.
Positive section of review
A great property in a lovely garden
Negative section of review
The towels were a bit "thin". But I guess people steal them if they're too nice.
Positive section of review
Good breakfast
Negative section of review
Heating in room didn't work