Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Sofitel Dubai The Palm Resort & Spa
- “Staff were amazing. Elmarco from Laguna Beach Taverna, Sabre from pool and beech management, Linda at the breakfast. Everyone made this trip memorable. Thank you.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Dolphin Lodge
- “The food was absolutely exceptional. The location itself, while a bit of a travel, was great for excursions into the amazon. The guides and staff were friendly, professional, and fun!”
Canada

Knotty Pine Cottages, Suites & Motel Rooms
- “the room was really cosy, it was clean, and the view was really nice! we were also grateful for the host for giving us what we asked for even when it was quite late.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Villa Francesca
- “Very clean apartment. Excellent location for exploring the town, close to restaurants and shops. Petros is an excellent and friendly host.”
Indonesia

Villa Semua Suka X 3
- “A stunningly beautiful garden property. Wow! Very well kept, felt like home.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Resol Poshtel Tokyo Asakusa
- “Spotlessly clean, really helpful staff, and easy access to the station to get everywhere else.”
Malaysia

Lucentia Residence KL
- “Everything was Great, i enjoyed my trip”
Netherlands

nhow Amsterdam Rai
- “The staff are very nice. The rooms are very cosy , large and stylish. The beds are supper comfortable, and my room was very quiet Easy access to the city via underground or tram 4 and an evening in De Pijp Ten out of ten for this great hotel with super breakfast with a view”
Poland

Old Town Vistula Premium Apartments
- “My favourite place Always polite clean For me Thebes in Poland”
Portugal

Casa de Serpa - Turismo Rural
- “Didnt had it, was in hurry.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Pullman Bangkok Hotel G
- “Excellent room, quiet, great view, friendly staff and amazing breakfast as well as food in the burger place and roof top as well, i am glad i found a spot when i come to bangkok !”
Turkey

Wonder of cappadocia
- “Everything was perfect”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £69
Haelarcher Farmhouse and Helicopter B&B
Lizard, United Kingdom

Average review score: 9.2
- Positive section of review
  
  This is central to the Lizard village in a lovely farm house. We stayed in a spacious room with views in 2 directions over fields and the sea. Great hosts who made us very welcome. One of the best B&B we have stayed in while walking the SWCP, and well worth the slightly detour! Also recommend the Mexican Dinner near by for eating out, which is amazing?
Reviewed: 24 April 2024 Stayed in April 2024

Ian United Kingdom
From £100
Point A Kensington Olympia
London, United Kingdom

Average review score: 7.9
- Positive section of review
  
  The place was nice and cozy. The breakfast was also nice but it was the same food every day. Would prefer a change in the menu. The location is great and within walking distance from Earls Court station.
- Negative section of review
  
  They cleaned our room on day 4. Understand they want to save water by not changing the towels every day, but they can clean the room, and bathroom at least every day. The room was very small. Tourist travels with big bags. and sometimes a lot of luggage. Extra space would be nice.
Reviewed: 24 April 2024 Stayed in April 2024

Jacques South Africa
From £34
St Ives Bay
Phillack, United Kingdom

Average review score: 7.9
- Positive section of review
  
  The location is good. It was warm. Can't think of any other positives. We were meant to stay 3 nights but only lasted one.
- Negative section of review
  
  I knew it was only going to be a cabin but thought there would be more basics provided. No towels or bath mat, no dishcloth, no teatowel, one roll of toilet paper. Very minimal kitchenware for cooking. There was a bucket with dirty water in it in the bathroom. The beds were uncomfortable and bedrooms very cramped.
Reviewed: 24 April 2024 Stayed in April 2024

LK1965 Australia
From £65
Thistle London Heathrow Terminal 5
Hillingdon, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Very convenient access to Terminal 5 via the ever more expensive pods. Room had good tea service.
- Negative section of review
  
  Expensive bar and restaurant. Convenient pod transportation over priced - should be baked into the room price. A taxi would be cheaper. No elevators and access to rooms require dragging your bags up and down stairs negotiating the great British fire door maze.
Reviewed: 24 April 2024 Stayed in April 2024

Jonathan New Zealand
From £270
The Dilly
London, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Everything. Nobody could do enough for us. Beautiful hotel. Great location
- Negative section of review
  
  Nothing. It was perfect
Reviewed: 24 April 2024 Stayed in April 2024

Yolanda United Kingdom
From £97
The Cube Side Apartments - One Bedroom With Balcony
Birmingham, United Kingdom

Average review score: 6.4
- Positive section of review
  
  it was spacious, tidy and had a balcony, which was amazing
- Negative section of review
  
  couldn’t get the hot water in the shower to work at all
Reviewed: 24 April 2024 Stayed in March 2024

Samantha United Kingdom
From £87
Wychwood Park Hotel and Golf Club
Crewe, United Kingdom

Average review score: 8
- Positive section of review
  
  Dinner in the bar was lovely and very nice breakfast
Reviewed: 24 April 2024 Stayed in April 2024

Kennedy United Kingdom
3 Harbour View
Newquay, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Great location with easy access to town and beaches
- Negative section of review
  
  Bathrooms could do with a freshen up. Everything working but needed a little TLC
Reviewed: 24 April 2024 Stayed in April 2024

Cormac United Kingdom
From £45
Harper's Steakhouse with Rooms, Southampton Swanwick Marina
Lower Swanwick, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Good stay, nice dinner and reasonable rooms
- Negative section of review
  
  Really surprised to have been charged £2 for each latte after breakfast when I had already paid the set £15 for breakfast and had the avo toast which is much cheaper than this if you just buy it off the menu. All hotels I stay in include nice coffee as standard even the cheap ones which this isn't particularly.
Reviewed: 24 April 2024 Stayed in April 2024

Mark United Kingdom
From £55
Hampton By Hilton Liverpool City Centre
Liverpool, United Kingdom

Average review score: 8
- Positive section of review
  
  The location to the centre is convinient
- Negative section of review
  
  There was hardly any food at breakfast and couldn’t find any staff to ask questions
Reviewed: 24 April 2024 Stayed in April 2024

Ana United Kingdom