Search hotels in Riviera Maya, Mexico

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Check out these popular cities in Riviera Maya

Playa del Carmen

3205 hotels

Tulum

3583 hotels

Puerto Morelos

319 hotels

Akumal

192 hotels

Xpu Ha

19 hotels

Chemuyil

35 hotels

Punta Allen

18 hotels

Balcheil

22 hotels

Paamul

2 hotels

Stay in Riviera Maya's best hotels!

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Sana Tulum Beachfront Boutique Hotel

Hotel in Tulum

Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area.

N
Nicole
From
Australia
This place is heaven, I didn’t want to leave! The staff are incredible and made me feel so comfortable. The grounds themselves are stunning, my room was so comfortable, air conditioning works so well, cocktails by the beach were divine.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 121 reviews
Price from
US$375
1 night, 2 adults
Check availability

Hotel Milam

Hotel in Tulum

Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.

W
White
From
Canada
The bar at the Milam Hotel deserves a special mention. It is a real place for lovers of cocktails and good company.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 221 reviews
Price from
US$351.94
1 night, 2 adults
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Terasu Riviera Maya Hotel & Spa, en Xcaret

Hotel in Playa del Carmen

Terasu Riviera Maya Hotel & Spa, en Xcaret features free bikes, outdoor swimming pool, a garden and restaurant in Playa del Carmen.

K
Karolina
From
Canada
Very unique beautiful place in the jungle. Peace and tranquility. Well maintained. I just love to drink my morning coffee there in the garden.Bonus for opportunities to see monkeys on the trees.Walking distance from Xences ( amazing place to visit). Nice bakery on the street.For sure we will be back one day.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 295 reviews
Price from
US$185.21
1 night, 2 adults
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Oom Bubble Boutique Riviera Cancun - Adults Only

Hotel in Puerto Morelos

Located in Puerto Morelos, 18.8 km from Playa Puerto Morelos, Oom Bubble Boutique Riviera Cancun - Adults Only provides accommodation with a restaurant, free private parking, an outdoor swimming pool...

P
Paul
From
United Kingdom
Location, beautiful. Accommodation great.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 314 reviews
Price from
US$304.62
1 night, 2 adults
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The Yellow Nest Tulum

Hotel in Tulum

Located in Tulum, 16 km from Tulum Archeological Site, The Yellow Nest Tulum provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden.

L
Lucas Andrey
From
Brazil
We had an awesome stay there for our honeymoon. Hotel is clean, and very beautiful in the middle of the forest! Great for relaxing and disconnecting. The highlight is the service: Arturo, Jorge, and all other employees are VERY responsive and super kind, they should be very well rewarded for their exceptional work! Food is insanely good, 10/10. We loved it from the beginning, and would definitely come back! Gracias por todo!
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 562 reviews
Price from
US$195.48
1 night, 2 adults
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Magic Xcacel Tulum

Hotel in Chemuyil

Situated in Chemuyil, 19 km from Tulum Archeological Site, Magic Xcacel Tulum features accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

M
Merlin
From
Germany
This accommodation was absolutely fantastic! From the very beginning, Esther warmly welcomed us, provided all the information we needed, and proactively took care of everything. The property is stunning and impeccably maintained, with beautiful rooms, warm shower water, a pool, hammocks, bean bags, and more. The breakfast was delicious and always more than enough. We highly recommend having a car, as it makes exploring the surrounding area much easier. Overall, this is a fantastic place to stay, and we would recommend it to anyone. We’d love to come back ourselves! It’s the perfect choice for anyone looking to escape the hustle and bustle of Tulum and truly enjoy a relaxing vacation.
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 114 reviews
Price from
US$92.03
1 night, 2 adults
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Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Hotel in Tulum

Situated in Tulum, 9.1 km from Tulum Archeological Site, Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World features accommodation with free bikes, free private parking, an...

I
IOANNIS
From
Greece
The whole property was amazing and inside the jungle. It is surrounded by iguanas, exotic birds and a great variety of plants and flowers. The cenote and the river that exists inside the hotel makes the scenery even more beautiful. There are bicycles that you can use for free in order to move from one place to another, since the hotel resort is huge. In the reception, Michelle is a valuable asset for the hotel, since she is willing to help you for any requests and make your stay unforgettable. A really must do, is the excursions that Gonzalo operates in the hotel. He is so amazing and this guy really loves his job so much!! The river experience is definitely worth it and all these faculties are for free. The cleaning of the room was done 2 times per day and it was the most incredible clean room that we have ever stayed. The type of room was a hacienda with high ceiling where you could enjoy silence and the sounds of the jungle. The hotel, arranged us a surprise in our room for our wedding anniversary with a very romantic decor and a champagne. That was really the best way to start our stay.
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 532 reviews
Price from
US$333.57
1 night, 2 adults
Check availability

Botånica Tulum

Hotel in Tulum

Set in Tulum, 3.1 km from Tulum Archeological Site, Botånica Tulum offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

G
GIULIA
From
Italy
My favourite hostel in Mexico and one of the bests I've ever been! The place is stunning, with a mix of modern and vintage design and a beautiful garden. A lot of amenitis are free: towel, shampoo and shower gel even bicycles to borrow! (Although some of them a bit rusty) and their free breakfast is awesome,probably better than a lot of cafè. All that said, the real plus of the place is the outstanding staff, especially Alejandra, Isac and Fernando were super sweet, went above and beyond their tasks; even invite me at the beach with them and drive me to the bus stop. Can't thank them enough for their wonderful hospitality
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 821 reviews
Price from
US$89.78
1 night, 2 adults
Check availability

Layla Tulum - Adults Only

Hotel in Tulum

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar.

P
Predrag
From
Serbia
Everything is really perfect, but the staff - above and beyond!!! Such hospitality is not so often, actually the best experience we had so far (and we are travelling a lot). We had an issue with the car and lady at the reception provided us not just information, but really help! Also, location is perfect - in the most charming area in the city! We also recommend a breakfast on the roof top. If we would be back in Tulum, for sure this hotel will be our choice.
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 519 reviews
Price from
US$237.51
1 night, 2 adults
Check availability

Valhalla Residences by Biwa

Hotel in Tulum

Located in Tulum, 6.2 km from Tulum Archeological Site, Valhalla Residences by Biwa provides accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge.

E
Eileen
From
United Kingdom
Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 163 reviews
Price from
US$67.95
1 night, 2 adults
Check availability
See all 5463 hotels in Riviera Maya

Most booked hotels in Riviera Maya in the past month

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Scored out of 10, guest rating 8.7
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Scored out of 10, guest rating 8.5
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Very good - What previous guests thought, 2,281 reviews

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Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 1,771 reviews

Riviera Maya's best hotels with breakfast

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 215 reviews

Situated in Tulum, 5.4 km from Tulum Archeological Site, Kimpton Aluna Resort Tulum by IHG features accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre.

From US$382.79 per night
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 507 reviews

Located in Tulum, 5.3 km from Tulum Archeological Site, Una Vida provides accommodation with an outdoor swimming pool, free private parking, a garden and a terrace.

From US$458.05 per night
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 115 reviews

Set in Akumal, 28 km from Tulum Archeological Site, Maya Eco Village offers accommodation with an outdoor swimming pool, free private parking, a garden and a terrace. 35 km from ADO International Bus...

From US$234.65 per night
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 264 reviews

Offering an outdoor lagoon pool, B&B Villa Morena EcoLiving is a eco-friendly hotel powered by solar panels. located in Akumal, only 3 km from the beachfront.

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 501 reviews

Set in Tulum, a few steps from South Tulum Beach, Los Arrecifes offers accommodation with a garden, free private parking, a private beach area and a restaurant.

From US$597.44 per night
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 233 reviews

This hotel is located on one of the nicest beaches in Tulum, Mexico. The hotel offers a secluded location, guest rooms with free WiFi, an on-site restaurant and the Ziggy's Beach Club.

From US$593.08 per night
Scored out of 10, guest rating 9.9
Exceptional - What previous guests thought, 40 reviews

Located in Tulum, 8.4 km from Tulum Archeological Site, NABOA Hotel Tulum provides accommodation with an outdoor swimming pool, free private parking, a garden and a restaurant.

From US$614.20 per night
Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 7 reviews

Set in Tulum, 6.1 km from Tulum Archeological Site, Trobbu Boutique Collection Tulum - All inclusive offers accommodation with a fitness centre, free private parking, a garden and a restaurant.

From US$1,437.69 per night

Budget hotels in Riviera Maya

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 527 reviews

Located in Puerto Morelos, 48 km from ADO International Bus Station, Hokhmah Heart Hotel provides accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

From US$86.21 per night
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 580 reviews

Set in Playa del Carmen and with Playacar Beach reachable within 500 metres, Che Suites Playa offers a tour desk, non-smoking rooms, an outdoor swimming pool, free WiFi and a shared lounge.

From US$118.46 per night
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 43 reviews

Set in Tulum and with Tulum Archeological Site reachable within 5.9 km, Blue Veleta offers express check-in and check-out, rooms, an outdoor swimming pool, free WiFi throughout the property and a bar.

From US$100.43 per night
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 1,066 reviews

Ideally located in the centre of Playa del Carmen, Coco Live Suites offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden.

From US$87.51 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 2,098 reviews

In a prime location in Playa del Carmen, Hotel 12 BEES by Kavia offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. This 3-star hotel offers a bar.

From US$89.13 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 1,118 reviews

Just a 5-minute walk from Playa del Carmen Beach, Fabiola Condo Hotel offers an outdoor pool and hot tub, surrounded by palm trees.

From US$150.94 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 2,155 reviews

Well set in Playa del Carmen, Hotel Colonial Playa del Carmen provides an American breakfast and free WiFi.

From US$82.37 per night
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 1,038 reviews

This distinctly stylish hotel is located just 50 metres from the sandy beach in the heart of Playa del Carmen with shopping, dining and nightlife available nearby.

From US$174.82 per night

Hotels in Riviera Maya that you can book without a credit card

Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 315 reviews

Situated in Puerto Morelos, Suites Valentina has a terrace, restaurant, bar, and free WiFi throughout the property.

From US$133.83 per night
Scored out of 10, guest rating 9.9
Exceptional - What previous guests thought, 114 reviews

Conveniently set in the centre of Playa del Carmen, Casarte Boutique Hotel provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 4-star hotel offers a terrace.

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 519 reviews

Layla Tulum - Adults Only has an outdoor swimming pool, garden, a shared lounge and terrace in Tulum. This 5-star hotel offers a bar.

Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 499 reviews

Situated conveniently in the centre of Tulum, Aldea San Lam - Oasis Of Tulum offers free WiFi throughout the property, an outdoor swimming pool and free private parking for guests who drive.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 128 reviews

Situated in Tulum, a few steps from South Tulum Beach, Libelula Tulum Beachfront Hotel features accommodation with a garden, free private parking, a private beach area and a terrace.

From US$544.50 per night

Casa Altamar

Hotel in Tulum
No credit card needed
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 264 reviews

Situated in Tulum, a few steps from Tankah Bay Beach, Casa Altamar features accommodation with an outdoor swimming pool, free private parking, a garden and a private beach area.

Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 219 reviews

Offering a year-round outdoor pool and views of the pool, Hotel Tiki Tiki Tulum is situated in Tulum in the Quintana Roo Region, 5 km from Tulum Archeological Site. Guests can enjoy the on-site bar.

Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 166 reviews

Offering a rooftop solarium,Azura Boutique Hotel is located in the heart of Tulum where you can find restaurants and shops, and just a 15-minute bike ride from the tropical beach.

From US$205.70 per night

FAQs about hotels in Riviera Maya

See reviews by guests who stayed at hotels in Riviera Maya

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Nômade Temple Tulum

Tulum
From US$788.75 per night
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 270 reviews
Amazing at first we where concerned when we realise one of the rooms we booked was tent but I can ensure you it really is a 5 star experience. Bed was massive and everything worked as it should every detail is carefully crafted. Breakfast was incredible and what they give us which was included in hotel booking was enough. Staff are really friendly we also booked Villa for my family and it was great experience for them too turned out there was more than enough room to sleep 5 adults and 1 child there. All the health and wellness activities where great too. Truly amazing experience worth every penny spent
Guest review by
Andris
Latvia

Hotel Xcaret Mexico All Parks All Fun Inclusive

Playa del Carmen
From US$2,000 per night
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 991 reviews
Xcaret deserves a 10/10 because this place really is something else. The people working there are incredibly kind. The premises are spotless and what you see on most pictures is really what you get ! The hotel has many pools and caletas along the river that surrounds it where it really is enjoyable for the kids to swim. The food in all restaurants was very good. The room was very nice. All activities were well organized by a concierge. There are buses to take you to the various parks included in the price.
Guest review by
Ludivine
France

Iberostar Waves Tucan - All Inclusive

Playa del Carmen
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 288 reviews
Perfect family holiday location (we were here with two toddlers of 5/2). Great pool area, perfect beach, AI facilities at perfection with many bars across the entire area, great service staff, outstanding buffet restaurant choices and variety. Super entertainment team with good variety of activities (Highlight being the foam party on Tuesday). A nicely embedded jungle area with many animals provides really a tropical feeling. We will definitely come back one day, we had so much fun here.
Guest review by
Harald
Germany

Casa Malca

Tulum
From US$2,112.10 per night
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 386 reviews
Absolutely amazing hotel, we had unforgettable birthday stay here! Nothing to complain about. Staff superfriendly and helpul. Huge and clean room, great bed and silent to sleep. All the art is incredible, such an unique place to saty. Beautiful beach, lovely warm pool. Breakfast options are great and was good. Would love stay again!
Guest review by
Katri
Finland

Ahau Tulum - Beachfront Hotel

Tulum
From US$1,699.46 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 112 reviews
Its all about your profile and your expectation! For me I am very happy from the facility in all aspects right behind the beach, wake up go swimming, each day an entertainment, good food. If you want to complain there is no regrigerator or mini bar dont come here😁 its for people whı choose yonbe happy in life and deserve a 10 pts.
Guest review by
FATIH BURAK
Turkey

Iberostar Waves Quetzal - All Inclusive

Playa del Carmen
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 142 reviews
We loved the place and how it integrates the hotel within the garden. The buffet was very good and the personnel were also super nice and polite. The beach front was beautiful, and the swimming pool was also spacious. We also took a massage and the ladies were excellent!
Guest review by
ANA
Spain

Papaya Playa Project, Tulum, a Member of Design Hotels

Tulum
From US$1,497.07 per night
Scored out of 10, guest rating 7.4
Good - What previous guests thought, 160 reviews
Location, staff (Andres took full ownership and went above and beyond) and stunning views. It’s located at the start of the hotel zone so very easy to get a cab to Downtown and hotel strip. The Food and drinks were complimented with stunning beach views.
Guest review by
Riza
United Kingdom

Iberostar Waves Paraíso Beach - All Inclusive

Puerto Morelos
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 143 reviews
Beautiful property. Although it was busy, the property is so big, it never felt crowded! Getting around is easy with the shuttle service.
Guest review by
Donavyn
Canada

Dreams Riviera Cancun Resort & Spa - All Inclusive

Puerto Morelos
From US$756 per night
Scored out of 10, guest rating 7.9
Good - What previous guests thought, 240 reviews
Very friendly welcome, checking in was a pleasure, I was immediately offered refreshment which was great after a long journey
Guest review by
Richard
United Kingdom

BlueBay Grand Esmeralda-All Inclusive

Playa del Carmen
From US$634.14 per night
Scored out of 10, guest rating 7.1
Good - What previous guests thought, 947 reviews
Friendly staff especially Janet on concierge. Food & drink very good. Day & nightime entertainment. Lovely pools.
Guest review by
SANDRA
United Kingdom

Diamante K - Inside Tulum National Park

Tulum
From US$282.76 per night
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 909 reviews
Perfect view! The best Pino Coladas! Beautiful room and quiet place. Mayan ruins really close.
Guest review by
Mangulis
Latvia

Azulik - Adults Only

Tulum
Scored out of 10, guest rating 7.3
Good - What previous guests thought, 334 reviews
Every minute of my staying- is just amazing! Sunset on a rooftop nest,beach, yoga - must!
Guest review by
Svitlana
United States

Grand Riviera Princess - All Inclusive

Playa del Carmen
Scored out of 10, guest rating 7.8
Good - What previous guests thought, 1,341 reviews
We enjoyed everything, the food, the attention from the staff, the facilities
Guest review by
Jackson
Venezuela

Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only

Playa del Carmen
From US$2,703.70 per night
Scored out of 10, guest rating 9.7
Exceptional - What previous guests thought, 54 reviews
Breakfasts were great! Dinners super! The stall exceptionally friendly
Guest review by
Ronald
United States

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Playa del Carmen
From US$923.40 per night
Scored out of 10, guest rating 8.4
Very good - What previous guests thought, 26 reviews
Firstly the staff are amazing, food is out of this world.
Guest review by
Seth
United Kingdom

Catalonia Playa Maroma - All Inclusive

Playa del Carmen
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 736 reviews
The location, pool, restaurants
Guest review by
Mandar
India

Planning a trip? Get inspired by reviews of cities in Riviera Maya

4.0

Not a place to stay more than 2 nights in my opinion

Not a place to stay more than 2 nights in my opinion Lots of stalls selling tours. Though beach free to access north of the ferry terminal. There is only a narrow strip of sand in many areas due to beach resort hotels roping it off. Lots of restaurants, in the evening a few bars are so loud it makes the area unpleasant ( unless you like noise). Beaches are cleared of seaweed every morning Head south to Tulum or North to Poerto Morelos for better experience
Guest review by
nicholas
United Kingdom
4.0

What I liked Tulum is undeniably beautiful.

What I liked Tulum is undeniably beautiful. The color of the sea, the beaches, the jungle and the cenotes are stunning, and many places have a very cool design and atmosphere. It really feels like a unique destination in terms of nature and scenery, and it can be a great place to disconnect if you just focus on the surroundings. What I didn’t like For the overall experience, Tulum is extremely overpriced and the level of service does not match what you pay. From the moment you arrive, the airport is chaotic and stressful, and renting a car feels like a trap, with hidden insurance charges and constant upselling. In general, everything is slow, basic requests often go unanswered, and the standard of customer service in many places is far below what you would expect in a major tourist destination. Xcaret, for example, charges Disney-level prices but doesn’t come anywhere close in terms of service, organization or quality. You constantly have the feeling that tourists are there to be overcharged rather than taken care of. Considering the prices, the whole experience is just not worth it.
Guest review by
Maximiliano
United States
8.0

Puerto Morelos is a laid-back little beach town away from...

Puerto Morelos is a laid-back little beach town away from the busy-ness of Cancun, and easy to access. A friendly vibe and lots of inviting restaurants (check out Peninsula and King Taco!) and a handy supermarket. A perfect springboard for our trip inland into the Yucatan.
Guest review by
Hoadley
10

My FAVORITE cenotes were at Sac Actun and Ecopark Kantun Chi...

My FAVORITE cenotes were at Sac Actun and Ecopark Kantun Chi. Sac Actun requires a guide, but it's not as expensive as some of the other places. The cenote is beautiful and they provide you with wetsuits (which helps a LOT with the cold) and goggles. It was a very cool experience. Ecopark Kantun Chi has 5 cenotes but we bought the entrance that allows you to go 4 of them without a guide. For us, this was perfect because we could spend as much time as we wanted at each spot and they were all so different and beautiful. I loved #3, which was an open sky cenote with a waterfall and #4, which was a really cool cave with spots where the sunlight streamed in from above. We got to see some lobsters there too. Also a very cool feature is that there are kayaks in several of the cenotes so you get to explore them that way as well. Another cool spot was Languna Yal Ku where we got to snorkel in calm water and see so many different types of fish. I highly recommend wearing clothing that covers your arms and legs since sunscreen isn't permitted and you are directly exposed to the sun the whole time. For meals, we enjoyed traveling to both Akumal Pueblo (for some simple and cheaper meals) and Akumal Playa on the other side of the road for some more variety.
Guest review by
Natasha
10

Wonderful property , excellent location on the Marina with...

Wonderful property , excellent location on the Marina with many excellent restaurants. Staff work very hard , friendly and welcoming. Favorite place to stay when visiting this lovely gated community.
Guest review by
June
United States
2.0

This hotel is not for families, it was way to much noise all...

This hotel is not for families, it was way to much noise all night long drunk people scream in the hallways , our door was nock at 1-3 in the morning woke up our children age 2y, 6y, 8y. The staff were so helpless, unfriendly and rude. Every time we had to eat was so stressful cause the waiters will be so mad and we will ask for things like water they will take for ever to give to us. It was a buffe every time but water wasn’t available or even a spoon. They drop drinks next to ur table they didn’t clean it the whole breakfast we were there, i was so afraid any of us will fall down. Front Thea people never knew the answer. Overall we were so disappointed. It feel like a super cheap hotel, full of a lot of drunk people. I read bad reviews and didn’t payed attention but I wish I did. I’m not happy at all with this hotel experience and I’m not planing to eve go back. The ocean was the only thing was good about our trip.
Guest review by
Dorcas
Bahamas
8.0

Small typical town for the area without many tourists.

Small typical town for the area without many tourists. A couple of good local options for simple restaurants (we ate at Los Primos) which offered good food at reasonable prices. Felt perfectly safe to walk/drive around after dark here as well.
Guest review by
Connie
Belgium
6.0

Punta Allen seems to be a virgin place in Mexico.

Punta Allen seems to be a virgin place in Mexico. Not many tourists not many places like restaurants or shops. Its full of sargaso and at the moment properties cant deal with it and many of them are on the beach. But you can have nice excursions to see dolphins at the nature ,we took the fishers boat and went to see dolphins and turtles do some snorkel,kids loved it! But this place is far and the road is not good.
Guest review by
Travels Expert
Lithuania
6.0

The restaurant needs better management, Service was terrible...

The restaurant needs better management, Service was terrible most of the guests had to wait almost 2 hours to be served with breakfast. I got tired of that service and started to have breakfast, a better breakfast somewhere else.
Guest review by
Walter
United States
4.0

It's a tourist trap.

It's a tourist trap. Everyone is trying to sell you something, even young children (it's non-stop haggling). The beach is brown and smelly from the enormous amount of seaweed. Cancun or Riveria Maya are much better choices.
Guest review by
Sherry

Research, refine and make plans for your whole trip

Hotels near ADO International Bus Station

Find hotels close to ADO International Bus Station, a popular tourist attraction for visitors heading to the same area of Mexico.

Flights to Riviera Maya

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Resorts in Riviera Maya

Explore more great accommodation options for your trip.

Car hire near Tulum International Airport

Pick up your rental car as soon as you touch down.

Hotels near Tulum International Airport

Perfect for a late arrival or early departure.

Hotels in Tulum

A popular choice with guests visiting Riviera Maya.

Hotels in Playa del Carmen

Thinking about which towns and cities to visit during your trip to Riviera Maya? Try Playa del Carmen, a popular choice with guests.

Hotels in Huatulco

Discover another popular destination within Mexico.

Hotels in Los Cabos

Discover another popular destination within Mexico.