Search hotels in Maasai Mara National Reserve, Kenya

First off, the staff at this hotel are exceptional, everyone you meet is happy, positive and goes above and beyond your expectations of quality service. The club room option, while a bit expensive, is an incredible experience. There is access to a members only lounge and swimming pool, so you are guaranteed a quiet, relaxed space to enjoy food and drinks. We practically had the place to ourselves, including the chef. The food was fantastic and varied daily, prepared by the excellent chef Steven and his assistant Daglas, who are both absolute gentlemen. The service we got was so good, we made a list of names of the staff who made our stay most memorable. Doreen, Caroline, Andy and Alex running the lounge were always on hand, with a drink, for a chat, a laugh and to share some local knowledge with us, they made every meal time a joy. Jack looked after our room and was on call at any moment to get us whatever we needed, he is an extremely nice, friendly person and a great ambassador for the Sarova brand. Veronica doing entertainment and games is full of positive energy and always greets you with a big smile, creating a lovely, fun atmosphere around the place. Upon arrival, we were met by the wonderful Ruth, who can organise and fix anything for the guests,, she is an amazing person and really enhanced the experience of our visit. And last but not least our guide for the game drive, Daniel, being a Masai he has great knowledge of Masai Mara, where best to see the big 5, and all the other incredible animals and birds, we had an amazing time with him as our guide. I honestly can't speak more highly about the place and all the staff we met were amazing, just the list above are the people who we spent the most time with. There's a nice, relaxed, happy atmosphere to the place with a genuine commitment by everyone to ensure you have the most amazing experience possible. We will 100% be back!

Our stay was absolutely exceptional. The staff were incredibly kind, genuinely welcoming, and very knowledgeable in what they were doing. The atmosphere throughout the lodge was warm, relaxed, and inviting. The location was perfect, right by the river where we could clearly see hippos and crocodiles in their natural habitat. The tent (both the bedroom and bathroom!) was beautifully appointed: spacious and luxurious. The food was great as well, all breakfast, lunch and dinner buffets, was delicious and thoughtfully prepared. Without a doubt, this was the best lodge we’ve stayed at during our travels across Africa, and we’ve visited many! We would gladly return to the Masai Mara just to experience this place again.

everything it’s absolutely beautiful, the hotel , location, staff are amazing, super friendly and nothing is a bother. we arrived late day one (our own fault) and on leaving they had a packed lunch ready for us to take as they said we had missed one of our lunches! if your looking for a authentic stay inside the Masai Mara park with the most fantastic setting wrapped around you then 100% recommend the Ashnil. we were a family of 5 - all adults and everyone adored it. lovely big swimming pool with sun lounge area ..

All staffs are very helpful specially Kelvin and daniel. They arranged masai dance for us with bonefire .The chef was also very cooperative. 24 hrs uninterrupted hot water supply. This property is inside the forest but considered as out side so you don’t have to pay entry fee if you are not going for game drive. Overall very good experience. 24

Amazing stay at Basecamp!! Everything was perfect and game drives were such a magical experience. Our guide Bandi was very professional, experienced and friendly. The staffs were very friendly 😊

The Staff at the restaurant special mention to the Lady restaurant manager, the chefs and the General Manager Mr. Manish . Everyone made it sure we were at most comfortable. Thanks a ton

Very well maintained, friendly staff, three games drives included (Michael was our guide and we spotted the big 5), beautiful tents, stellar property, fantastic food.

The staff was extremely kind, the place is beautiful and it’s really camping in the wild with the comfort of a bed and the safety of security staff

Very unique property with cool African architecture. I like everything about this place.

I enjoyed all the meals that were served