Search hotels in Coquimbo Region, Chile

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Check out these popular cities in Coquimbo Region

La Serena

1232 hotels

Coquimbo

659 hotels

Vicuña

77 hotels

Pisco Elqui

31 hotels

Ovalle

44 hotels

Los Vilos

51 hotels

Pichidangui

27 hotels

Guanaqueros

28 hotels

Illapel

7 hotels

Tongoy

38 hotels

Stay in Coquimbo Region's best hotels!

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Terral Hotel & SPA

Hotel in Vicuña

Featuring an outdoor pool, Terral Hotel & SPA offers accommodations in Vicuña. Free WiFi access is available here. Gabriela Mistral Museum is a 5-minute walk away.

A
Angus
From
Australia
Very helpful staff. Just a few minutes walk to the plaza, restaurants and taxi stand. Bus station is about 5 minutes. The staff were exceptionally helpful over the phone and during our stay.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 1,003 reviews
Price from
US$73.10
1 night, 2 adults

Glaciar de Roca Lofts

Hotel in Horcon

Glaciar de Roca Lofts features free bikes, outdoor swimming pool, a garden and terrace in Horcon.

S
Stefano
From
Belgium
Amazing location, Javier is always available and ready to help. The breakfast is really good and healthy! And the view ...stunning during the day and even at night with a shelter of shining starts! Suggest visiting the wine producer Alcohuaz!
Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 120 reviews
Price from
US$176
1 night, 2 adults

Reset Elqui

Hotel in Alcoguaz

Reset Elqui features an outdoor swimming pool, garden, a private beach area and terrace in Alcoguaz. There is free private parking and the property provides paid airport shuttle service.

J
Josefin
From
Sweden
It was a very beautiful place and the nature was impressing
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 242 reviews
Price from
US$144
1 night, 2 adults

Hacienda Santa Cristina

Hotel in Ovalle

Hacienda Santa Cristina has a seasonal outdoor swimming pool, fitness centre, a garden and terrace in Ovalle. Boasting room service, this property also provides guests with a restaurant.

D
Dan
From
United States
Hacienda Santa Cristina is a beautiful property. Upon entering, you feel like you just arrived at a private estate. There are various fruit and vegetable gardens, and multiple buildings all designed with an old-style South American charm. The property is quite large and is immaculate throughout. The rooms are situated overlooking tranquil gardens and an appealing main pool area. There is a second pool, as well as a hot tub, on the property that is near the rooms, which is very convenient. Both are well set up with chairs and are very clean, and offer food and drink services. There is a huge restaurant which adjoins the main pool where you can also dine throughout the day. In my opinion, everything written regarding this property, almost all positive, does not fully capture just how wonderful this place really is. Everything is clean and the gardens are groomed to perfection. The rooms and bathroom are spotless and spacious and the bed was very comfortable. Each room has its own porch with a table and chairs. There are several vineyards within walking distance, surrounded by rolling hills, that overlook the property. The breakfast is excellent and can be served to you right in your room if you prefer. This was a nice option as we ate it on our porch each morning. The dinners were very tasty and well presented. The staff was amazing in all aspects. Every person we encountered would greet you with a warm smile and was willing to help you with anything you needed. Lastly, I want to mention the owner, Juan Pablo. He greeted us the moment we arrived and went above and beyond to make us feel at home. He was there for us the entire time and gave us many suggestions to explore Chile on the rest of our trip. All his suggestions were spot on. He could not have been nicer. I would stay here again if the opportunity arises. Just book your room and don’t worry about a thing. Juan Pablo and his professionally trained staff will take care of the rest.
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 115 reviews
Price from
US$133.05
1 night, 2 adults

Solar Madariaga Hotel

Hotel in Vicuña

Featuring free WiFi access and a complimentary breakfast, Solar de los Madariaga offers accommodations in a fully-refurbished 140-year-old manor house in Vicuña.

H
Hannah
From
United Kingdom
The property was absolutely beautiful with lovely grounds with lots of cactus and succulents. We enjoyed spending time in the pool and on our balcony. The bed was really comfortable and the room nice and cool. We also had a meal at the restaurant which was very good. Reception staff and evening restaurant staff were very friendly and welcoming. Also a younger lady at breakfast.
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 515 reviews
Price from
US$131.06
1 night, 2 adults

Hotel Boutique Terra Diaguita & Spa

Hotel in La Serena

Hostal Terra Diaguita, located just 100 meters from the main square of La Serena, has two sectors located on the same street, offers rooms with free Wi-Fi and cable TV in a charming colonial house.

N
Nadezda
From
United States
This is a true oasis in La Serena. It is a beautiful little hotel in every way, in every detail, with wonderful people who work there and a good breakfast. The room is very comfortable, bright, quiet, and private. I loved the sound of the birds in the morning.
Scored out of 10, guest rating 9.0
Superb - What previous guests thought, 583 reviews
Price from
US$87.30
1 night, 2 adults

Hotel Vívelo Elqui Landscape

Hotel in Horcon

Vívelo Elqui Landscape is an adult-only accommodation located in Horcón, in the highest point of the Elqui Valley. There is a swimming pool and free private parking on site.

Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 17 reviews
Price from
US$408.16
1 night, 2 adults

CasaMolle

Hotel in Vicuña

Set in Vicuña, 36 km from La Portada Stadium, CasaMolle offers accommodation with a garden, free private parking, a shared lounge and a bar.

Scored out of 10, guest rating 9.8
Exceptional - What previous guests thought, 37 reviews
Price from
US$1,650
1 night, 2 adults

Hotel Altos de Tuqui

Hotel in Ovalle

Hotel Altos de Tuqui has a seasonal outdoor swimming pool, fitness centre, a garden and terrace in Ovalle.

J
Jonathan
From
New Zealand
Great spacious rooms with comfortable bed and everything you need.
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 30 reviews
Price from
US$75.86
1 night, 2 adults

Hotel La Serena - Caja Los Andes

Hotel in La Serena

Set in La Serena, 2 km from Playa Los Fuertes, Hotel La Serena - Caja Los Andes offers accommodation with a seasonal outdoor swimming pool, free private parking, a fitness centre and a garden.

L
Lisa
From
Australia
Very green & clean. The sauna was nice although you need to give a good hour notice for them to heat it up. The staff were friendly.
Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,042 reviews
Price from
US$108.11
1 night, 2 adults
See all 1636 hotels in Coquimbo Region

Most booked hotels in Coquimbo Region in the past month

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Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 984 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 6.9
Pleasant - What previous guests thought, 1,343 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 2,484 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 1,382 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 1,930 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 983 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 7.6
Good - What previous guests thought, 1,103 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.7
Fabulous - What previous guests thought, 1,042 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 802 reviews

Popular with guests booking hotels in Coquimbo Region

Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 794 reviews

Coquimbo Region's best hotels with breakfast

Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 2,484 reviews

Located oceanfront and surrounded by beautiful gardens, Hotel Club La Serena is the perfect place to relax and enjoy with your partner, family, or friends.

From US$134 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 1,600 reviews

Hotel Serena Suite offers apartments and rooms, an outdoor swimming pool, a gym and free Wi-Fi. It is located 5 minutes by car from the historic centre of La Serena.

From US$111.70 per night
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 984 reviews

Located in La Serena, 1.1 km from El Faro Beach, Hotel Diego de Almagro La Serena Express provides accommodation with a fitness centre, free private parking, a garden and a restaurant.

From US$119 per night
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 337 reviews

Glamping Miraflores has an outdoor swimming pool, garden, a shared lounge and terrace in Vicuña.

From US$166.60 per night
Scored out of 10, guest rating 8.5
Very good - What previous guests thought, 171 reviews

Offering free WiFi throughout the property, a sun terrace with a swimming pool, garden and shared lounge, Ruta Elqui is set in Pisco Elqui. The hotel features family rooms.

From US$63.47 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 369 reviews

Situated in Coquimbo, less than 1 km from Changa Beach, Hotel Iberia features accommodation with a shared lounge, free private parking and a terrace.

From US$50.59 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 200 reviews

Gran Hotel Ovalle is offering accommodation in Ovalle. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property.

From US$63.77 per night
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 650 reviews

Hotel Chagual is a colonial stile building located in La Serena, with an interior garden for guests to relax in. This property provides guests with a children's playground.

From US$70 per night

Budget hotels in Coquimbo Region

Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 111 reviews

Hotel Barba Lá has an outdoor swimming pool, shared lounge, a terrace and restaurant in Combarbalá. This 3-star hotel offers room service, a 24-hour front desk and free WiFi.

From US$66.64 per night
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 460 reviews

Hotel El Tesoro de Elqui features an outdoor swimming pool, garden, a terrace and restaurant in Pisco Elqui. There is free private parking and the property provides paid airport shuttle service.

From US$150.01 per night
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 303 reviews

Situated in Pisco Elqui, Milodge Elqui Domos has an outdoor swimming pool, garden, terrace, and free WiFi. The accommodation features room service, a concierge service and organising tours for guests.

From US$133.54 per night
Scored out of 10, guest rating 8.6
Fabulous - What previous guests thought, 445 reviews

Set in a Mediterranean style building featuring a garden with a pool, Apart Hotel Sendero del Sol offers rooms with free Wi-Fi and cable TV in La Serena. Free parking is provided.

From US$114.25 per night
Scored out of 10, guest rating 8.1
Very good - What previous guests thought, 34 reviews

Hotel y Restaurant Doña Rode has an outdoor swimming pool, garden, a terrace and restaurant in Andacollo. This 3-star hotel offers room service, a 24-hour front desk and free WiFi.

From US$71.08 per night
Scored out of 10, guest rating 7.6
Good - What previous guests thought, 1,427 reviews

Located in La Serena, 3 km from El Faro Beach, Hotel Boutique Suri provides accommodation with a garden, private parking, a shared lounge and a terrace.

From US$63.23 per night
Scored out of 10, guest rating 6.9
Pleasant - What previous guests thought, 1,343 reviews

Newly renovated Hotel Palmas de La Serena offers offers private rooms and equipped cottages just 300 metres from the beach.

From US$128.19 per night
Scored out of 10, guest rating 7.6
Good - What previous guests thought, 1,103 reviews

This hotel offers non-smoking rooms with free WiFi and a buffet breakfast. Located in downtown La Serena, it is less than 250 metres from Plaza de Armas.

From US$80 per night

Hotels in Coquimbo Region that you can book without a credit card

Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 2 reviews

Located in Vicuña, Hotel Halley, Encanto Colonial en el Centro de Vicuña provides a garden. There is a terrace and guests can make use of free WiFi and free private parking.

From US$88.59 per night
Scored out of 10, guest rating 7.0
Good - What previous guests thought, 15 reviews

Set in Vicuña, Hotel Observatorio TukunMapu has a seasonal outdoor swimming pool, garden, terrace, and free WiFi throughout the property.

From US$105.09 per night

Inti Hotel

Hotel in Combarbalá
No credit card needed
Scored out of 10, guest rating 7.4
Good - What previous guests thought, 32 reviews

Inti Hotel is set in Combarbalá. Among the facilities at this property are a shared lounge and room service, along with free WiFi throughout the property.

From US$45.22 per night
Scored out of 10, guest rating 7.3
Good - What previous guests thought, 75 reviews

Located in La Serena, within 2.6 km of El Faro Beach and 400 metres of President Gabriel González Videla Regional History Museum, Hotel Cristobal Colon provides accommodation with a terrace and free...

From US$79.35 per night

Reset Elqui

Hotel in Alcoguaz
No credit card needed
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 242 reviews

Reset Elqui features an outdoor swimming pool, garden, a private beach area and terrace in Alcoguaz. There is free private parking and the property provides paid airport shuttle service.

UMA Hotel

Hotel in Pisco Elqui
No credit card needed
Scored out of 10, guest rating 9.4
Superb - What previous guests thought, 369 reviews

UMA Hotel features free bikes, outdoor swimming pool, a garden and terrace in Pisco Elqui. The hotel provides both free WiFi and free private parking.

Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 115 reviews

Hacienda Santa Cristina has a seasonal outdoor swimming pool, fitness centre, a garden and terrace in Ovalle. Boasting room service, this property also provides guests with a restaurant.

Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 504 reviews

Hotel El Milagro is at one of the first patrimonial houses of the area, built around 1910. It features a large garden and an outdoor pool, with panoramic views and breakfast in Pisco Elqui.

FAQs about hotels in Coquimbo Region

See reviews by guests who stayed at hotels in Coquimbo Region

See all
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 115 reviews
Hacienda Santa Cristina is a beautiful property. Upon entering, you feel like you just arrived at a private estate. There are various fruit and vegetable gardens, and multiple buildings all designed with an old-style South American charm. The property is quite large and is immaculate throughout. The rooms are situated overlooking tranquil gardens and an appealing main pool area. There is a second pool, as well as a hot tub, on the property that is near the rooms, which is very convenient. Both are well set up with chairs and are very clean, and offer food and drink services. There is a huge restaurant which adjoins the main pool where you can also dine throughout the day. In my opinion, everything written regarding this property, almost all positive, does not fully capture just how wonderful this place really is. Everything is clean and the gardens are groomed to perfection. The rooms and bathroom are spotless and spacious and the bed was very comfortable. Each room has its own porch with a table and chairs. There are several vineyards within walking distance, surrounded by rolling hills, that overlook the property. The breakfast is excellent and can be served to you right in your room if you prefer. This was a nice option as we ate it on our porch each morning. The dinners were very tasty and well presented. The staff was amazing in all aspects. Every person we encountered would greet you with a warm smile and was willing to help you with anything you needed. Lastly, I want to mention the owner, Juan Pablo. He greeted us the moment we arrived and went above and beyond to make us feel at home. He was there for us the entire time and gave us many suggestions to explore Chile on the rest of our trip. All his suggestions were spot on. He could not have been nicer. I would stay here again if the opportunity arises. Just book your room and don’t worry about a thing. Juan Pablo and his professionally trained staff will take care of the rest.
Guest review by
Dan
United States
Scored out of 10, guest rating 9.1
Superb - What previous guests thought, 731 reviews
We stayed one night. Everything was wonderful.Breakfast is filling.Near the beach.We would especially like to thank the receptionist (unfortunately we forgot her name) who provided us with all the information in our native Lithuanian language.
Guest review by
Evalda
Lithuania
From US$73.10 per night
Scored out of 10, guest rating 9.3
Superb - What previous guests thought, 1,003 reviews
Very helpful staff. Just a few minutes walk to the plaza, restaurants and taxi stand. Bus station is about 5 minutes. The staff were exceptionally helpful over the phone and during our stay.
Guest review by
Angus
Australia
From US$111.70 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 1,600 reviews
Good selection of tasty food at breakfast buffet., room, was spacious and comfortable, clean and fresh. Swimming pool, looks attractive, but not use it as weather was not warm.
Guest review by
Paola V
United Kingdom
From US$192.10 per night
Scored out of 10, guest rating 8.8
Fabulous - What previous guests thought, 938 reviews
I loved this place. I had a little house to myself. Staff are very helpful and deliver breakfast to you. It was very clean and well equipped and they provide a heater
Guest review by
Theresa
United Kingdom
From US$146.15 per night
Scored out of 10, guest rating 8.9
Fabulous - What previous guests thought, 802 reviews
For a motel type property this is a great find. Comfortable beds, good breakfast and a lovely pool what more do you want for a break in travelling
Guest review by
janet
United Kingdom
From US$133.54 per night
Scored out of 10, guest rating 8.2
Very good - What previous guests thought, 303 reviews
Staff very friendly... Great breakfast Cleaningless was efficient Great location. Nice pool and deck. I would come back for sure.
Guest review by
PATRICIO
Canada
From US$119.95 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 794 reviews
Spacious, clean room Nice and modern bathroom Good restaurant, food and drinks
Guest review by
Franco
Australia
Scored out of 10, guest rating 9.5
Exceptional - What previous guests thought, 30 reviews
Good location, clean and tidy, close to shops and a sort walk to the beach.
Guest review by
Raquel
United Kingdom
From US$89.25 per night
Scored out of 10, guest rating 9.2
Superb - What previous guests thought, 30 reviews
Great spacious rooms with comfortable bed and everything you need.
Guest review by
Jonathan
New Zealand
From US$134 per night
Scored out of 10, guest rating 8.3
Very good - What previous guests thought, 2,484 reviews
todo impecable ! recomendable completamente
Guest review by
Mendez Arenas
Chile
From US$115 per night
Scored out of 10, guest rating 8.0
Very good - What previous guests thought, 1,930 reviews
Todo impecable, recomendable al 100%
Guest review by
Gresly mayerling
Chile
Scored out of 10, guest rating 9.6
Exceptional - What previous guests thought, 55 reviews
the swimming pool and the back yard
Guest review by
Eduardo
Canada

Planning a trip? Get inspired by reviews of cities in Coquimbo Region

10

I liked La Serena.

I liked La Serena. It has all the basics and its a nice town with a beach. Really loved the japanese garden park. Keep in mind I am in my 60's. There are also several universities so there are a lot of young people. It's also close to pisco and wine makers and has access to telescopes and nature in the Elqui Valey. It also has a nice airport which is about an hour trip from Santiago. Nice place for a retired person to visit. Also, Coquimbo has a wonderful fish market and some sites to see.
Guest review by
Guy
United States
6.0

Coquimbo was not really a safe place for me(as an Asian...

Coquimbo was not really a safe place for me(as an Asian woman tourist) Most of my Chilean friend who is from La Serena is saying that not safe to park an expensive car. many many people in the middle of town to the beach.
Guest review by
Haruka
Germany
8.0

Lovely spot in Elqui Valley and very much worth a visit.

Lovely spot in Elqui Valley and very much worth a visit. However, be forewarned if you are not fluent in Spanish and are going for stargazing. We went to the observatory and planetarium and were disappointed to find no English explanation anywhere at all. Nada. My Spanish wasn't good enough to derive much comprehension or pleasure from the narrator's talk on the night sky, as amazing as it was to see. Chileans have a distinctive accent that drops syllables and speak very fast. The guide showed no concern or mercy, unlike most other Chileans we met who slowed down, repeated words, etc. Another bilingual tourist tried gamely to keep us informed. I did NOT expect much English to be spoken in Chile, of course, but I'd hoped/expected that a tourist attraction with an international reputation would be different. Weeks before we travelled we emailed to ask if there was any English offered and never received a reply. Btw, there was plenty of English in various museums we visited in Santiago and an English audiotour at Neruda's incredible Isla Negra home. More annoying at the observatory tho' was that after the stargazing the whole audience was herded to an area where people were exhorted to buy corny souvenir photos. Unluckily for us, the strangers who shared our van up to the mountain top opted for the pix and we waited 75 minutes in the van til they showed up. Even the driver was fed up but he seemed unable to figure out what to do.
Guest review by
Ann
Canada
10

This is a magical place. Full of vegetation and nature.

This is a magical place. Full of vegetation and nature. Stunning views over the valley. Take the tour of Pisco Mistral but I recommend choosing a different restaurant as Mistral restaurant is over priced for tourists. Locals dined with us and told us there a better authentic restaurants in the town. Next time we will get the food right. When in Elqui visit the observatories. It will be forever in my memory.
Guest review by
Anonymous
10

I live in capitol city Santiago.

I live in capitol city Santiago. This was my SIXTEENTH trip to La Serena! I absolutely adore its enormous beach. We're talking unlimited space with TONS of sand. And excellent restaurants are everywhere!
Guest review by
Patagoniah
Chile
8.0

It is a small town with character.

It is a small town with character. You can reach the whole area if you rent a car, and enjoy places like the Artisan Market of Horcón, some of the Pisco distilleries, historical sites, etc. Tons of places to eat around the town Square with excellent food and ice cream. Our stargazing tour in Mamalluca Observatory was excellent. The Gabriela Mistral Museum is informative, easy to follow, and at the best international level.
Guest review by
Ximena
United States
10

Pisco Elqui is a good hub for visiting the Valle del Elqui.

Pisco Elqui is a good hub for visiting the Valle del Elqui. Continuing the road you have the chance to visit an amazing winery (Viñedos de Alcohuaz) which has a shop with some really special wines (voted as Chile's best Syrah) and an (expensive, didn't do it) tour. On the way back make sure to stop at the small road-side house of Piuquenes Elqui Late Harvest where two former employees of the Alcohuaz vineyard make their own late harvest and are willing to tell you in detail about the valley and its wine-making tradition. In Pisco Elqui itself visiting the Pisco-makers of Doña Josefa" is a must. The family members guide you through an artisanal Pisco-making factory and the pisco you buy is only sold there, so make you sure you get some. Pisco Elqui's town square has some nice artisanal markets with interesting local products worth a visit. Two other absolute favorites of mine are Cavas del Valle for amazing wines (in particular the Moscatel ones) and the beer garden of Cerveceria Guayacan in Diaguitas (amazing beers, great service, good food and very nice setting).
Guest review by
Sebastian
Chile
8.0

La Serena is a good central point to lodge, but it's its...

La Serena is a good central point to lodge, but it's its surroundings that make it a special place. There's nothing really special about La Serena as a city itself, but its sister city Coquimbo, offers a more diverse variety in terms of landmarks and gastronomy. Valle del Elqui is an hour drive away from La Serena, offering fantastic experiences for star gazers and peaceful settings.
Guest review by
AntonEgo
Chile
10

Vicuña is not much of a destination by itself, but has shops...

Vicuña is not much of a destination by itself, but has shops and restaurants clustered around a central plaza. I recommend staying there as a base for exploring Elqui Valley. I suggest a few days in Vicuña for the vineyards and other valley sights, and a couple of days in a beachfront hotel in La Serena before departing.
Guest review by
Gary
United States
2.0

This place is a lie, images in the site are not what it...

This place is a lie, images in the site are not what it looks like when arriving. Most images are CGI or from other places. Internet runs like a snail even at the coffee room. Overpriced for what they are offering. The room is too hot, there is no safe as mentioned on the site. No laundry service, no touristic information, not even a tour through the facility when arriving. It is listed as a Hotel when not even offer a room service. All staff leave at 8 pm (good luck if you did not have dinner). Staff members just blame the current pandemic situation but they do not advice or provide any additional information on surrounding areas (lack of ideas to assist guest in case they need it). Room floor was noise, felt like walking on cracked glass. Behind the pool looks like they have a junk yard (broken chairs, tables, washers). Staff members only excuses that they are reforming the place. Power was out for about 5 hours during our last day, I never was informed, I asked that I needed to charge my laptop to keep working. They send me for few hours to another near facility so I could charge my laptop to keep working. The administrator don't know how to resolve situations and had lack of empathy for their guest. I DO NOT recommend this place for family with kids!!
Guest review by
Mariano
Chile