Search hotels in Ordino, Andorra

Normally, Booking.com does me a dirty when booking places. I booked one night here and ended up staying for five. Upon my arrival I was met by staff and offered bag carrying. There is free parking out front ( snow brush and ice scraper available) or for 11 euros per night there is a garage. I had two dogs with me who slept in the vehicle, this was not an issue as all rooms are not road facing, if they had barked it would not have disturbed anyone. Just a two minute walk up the road is a trail to the river and park. Elleven minutes drive is Ordino Arcalis ski resort ( also free parking). My room had a heated floor, verypowerful shower that maintained a constant temperature always, big double bed, large TV with all apps, USB and plug sockets each side of the bed. Room has a fridge. The hotel's wifi is fast with a strong connection. Plenty of very nice towels, robes also at no additional charge ( makes a nice change). The room has a thermostat which has very little lag on bringing the temperature up or down, impressive in a large room. The cleaner is exceptionally thorough and the room was turned out beautifully every day even down to mopping the floors. The staff are totally on point, super helpful and accommodating. They arranged the veterinary appointment for my dogs travel back to UK at no extra charge also. My medical conditions ( allergies) were taken into consideration and my room allocated away from the restaurant ( note I did not eat in the restaurant so cannot comment outside of breakfast). My room had a lovelly balcony with views down the valley and of the river cascading down the rocks. The Spa: I used this twice. Once it was busy and quite noisy and another time I had the place to myself which was Bliss. The Spa was an additional fee for 90minute session. The hot stone beds being my favourite. I spent an hour on one ( there are four) listening to audio books.

We liked everything, apart from small things. The window view was great, very quite place with nature sounds.

Great location, great staff and lovely warm rooms. Breakfast was very good as well. It was very quiet at the hotel as we were there in early November and the kitchen made our breakfast to order. Can't get better than that.

The location of the hotel is great. The personnel are polite, the hotel in general is clean and quiet.

Staff were very friendly and our room were very clean every day , good price for a lovely breakfast and the view was exceptional!! We loved everything and highly recommend 🥰

A very clean and cozy hotel with friendly staff. The breakfast was very nice as well.

We received a very warm welcome. The staff were exceptional and provided service with a smile. Half-board worked well for us. Both the breakfast and evening meal, with options, were superb. Our room, with a balcony and views, was worth the additional cost. We will definitely be paying a return visit for skiing and in the summer for mountain activities. A wonderful first visit to Andorra.

Staff is amazing. Kept the Spa open just for us.

Great stay in the mountains, great dinner and breakfasts. You can do some nice walks directly from the hotel

A gorgeous property in the mountains. The apartment had everything you could need. We especially took advantage of the washing machine. There is a restaurant but be aware that it isn't open for dinners. You must also be prepared and bring your food as any shops are not close. The receptionist was extremely helpful about the region. Across the road is an easy walk with art installations and 10min drive into the mountains are many trails including the the spectacular sundial accessed by a chairlift.