Luxury Hotels in Jiuzhaigou

The room was large with top quality facilities but some simple maintenance would help to create a better impression (squeaky hinges and sliding door runners, wardrobe doors in need of adjustment). The food was good but would have been even better if the plates weren't so cold. We were surprised that they didn't reply to our queries via Booking.com to ask the best way to get to the hotel from the airport. We called in the end and discovered that they would pick us up free of charge. It was lucky that we had a Chinese number and could speak the language, or we would never have known. It would have been quite difficult for non Chinese speakers to find out how to get to the hotel. Having said all this we really liked the hotel, the staff and the location and were very happy with our stay, so it's still a 10 out of 10! We would like to say a special thank you for the help and attention we were given by Andy Wu, Front Office Manager, who even lent us money when we needed some for a visit!