
来自
中国This guesthouse is truly a place full of warmth and human touch. Even before anything unexpected happened, I could already feel the care and heart behind every detail — from the cozy, welcoming rooms to the thoughtful free shuttle service to the ski slopes.
But what touched me the most was the way Tom and his team cared for me after I got injured during my ski trip. It was a sudden and stressful situation — I had to go straight to the hospital, and my friend rushed over from another country. Throughout the whole process, Tom showed incredible empathy and offered flexible, genuine support, always putting himself in our shoes. Thanks to him, we were able to stay calm and manage the situation with much more ease than we could have on our own.
This kind of kindness and personal care is something you rarely experience at a standardized hotel. Tom wasn’t just a host — he cared for me like an old friend, or even like family, despite us only having just met.
I’m deeply grateful for everything Tom and his team did for me. This stay left me with not only comfort but also unforgettable warmth and true human connection. I highly recommend this place to anyone who values more than just a room — but a genuine, heartfelt experience.
这家民宿本身就是一家充满人情味的地方,无论是温馨舒适的房间,还是贴心的雪场免费接送服务,都能感受到主人用心经营的温暖氛围。
而让我最为感动的,是在我滑雪时意外受伤之后,Tom和他的团队展现出的那份超越“服务”的真诚关怀。整个过程非常突然又混乱,我直接去了医院,朋友也特地从另一个国家赶来,而Tom始终以一种极富共情的态度,站在我们的角度,灵活地提供了各种实际的帮助,让我和朋友在这种突发状况下,能有时间、空间平复心情,安稳地处理后续问题。
这种人与人之间的善意和关怀,是在标准化的酒店很难体验到的。Tom不只是一个优秀的房东,更像是一位久违重逢的朋友,甚至是亲人一般,用真心关照着初次见面的客人。这段经历让我感受到的不仅是住宿的舒适,更是旅行中最珍贵的温度。
非常感谢Tom和他的团队,给了我一次如此特别而难忘的回忆。真心推荐给所有希望在旅途中感受到温暖和善意的人。