Hotels near Zagreb Bus Station, Zagreb

It was confortable, clean and walking distance from central bus station. Coffe machine available 24h.

A very comfortable and quiet hotel.

Amazing and very helpful staff, especially at reception.

The breakfast was very nice. The location was excellent, it is very close to good restaurants and all of the sights.

Our stay here was probably one of the most relaxing, pampered hotel experiences we've had in several years. The hotel is ideally situated for visiting all the major sights in Zagreb and the internal décor is as sumptuous as advertised. Our room was warm, comfortable and well appointed with everything one could need....we were particularly grateful for a telephone/clock which is often absent, these days and the scales in the bathroom which allowed us to check suitcase weight for our flight home. There was a good range of options for breakfast and that was served in a delightful area....however, we found it a little expensive for our dietary restrictions and therefore, after the first day, opted for the brunch menu, a little later, which was excellent. We would have liked to eat in the restaurant, in the evening, but there was no acceptable vegetarian option on the menu....we gather that the chefs are working on that! We have given top marks for the usual categories of cleanliness, value for money, etc, but must comment further on the over-riding impression we had of the staff, which really made our stay so memorable. Individual names are too numerous to mention and we made a point of thanking those people for their service before we left, but the standard of attention and the general feeling that this was a happy and professional team was remarkable. Without exception, we were treated with respect, compassion and good humour.....there really was nothing more any of the staff could have done for us and we really did feel we were leaving friends, on our departure. We appreciated the visit into the vault and learned so much more about the history of Zagreb and the origins of the hotel, itself...once again, we were so grateful for the time that was afforded us on that particular occasion; so too, for the parting gifts as we left. If time allows, we would have no qualms about visiting Zagreb again, as long as this hotel could accommodate us!

I originally had a great impression of this hotel — the staff at check-in were very warm and polite. However, the blonde waitress at the breakfast restaurant on April 16 had a very poor attitude. My friend and I ordered a few items from the menu, and she acted very impatient. Is there a limit on how much we can order? If so, we’re totally fine with following the rules — just let us know directly. There’s no need to give us a cold attitude or look annoyed every time she comes over.