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I had a great experience staying in Heraklion. The room was clean and comfortable, but what really stood out was the amazing service. The staff were incredibly helpful and kind, always available to assist with anything I needed. They helped me arrange taxis when I needed them and gave great local recommendations for places to eat nearby – all of which were spot on! It made my stay much smoother and more enjoyable. I really appreciated the warm and attentive support throughout – thank you!

I thought the breakfast is very good all different varieties and the hotel was very clean.

I loved everything about this hotel. At first sight - we just thought that everything was beautiful and clean. But then we realized that this hotel really cares about their guests and the service is really out of this world. Chris, that was in the reception majority of the time that we stayed there, always aimed for us to have the best time even though it rained while we stayed in the hotel for a majority of our visit. She and her colleagues always greeted us with smiles, giving us tips about where to go and how to get to those places. I know that it doesn’t sound like it’s anything more than ”regular” service, but when you meet people that treat you so good as they treated us in a 5-star hotel (and mind you - that doesn’t happen often since we mainly stay at 5-star hotels) then you appreciate the whole trip in a complete other way. Also, me and my boyfriend have worked within hospitality and service during the majority of our careers and we know that good service takes energy and commitment. If the manager of this hotel sees this review - please tell everybody on your team how great they are! Because we will be back in the fall again (booked another visit day 2 of our stay). And (!) not to forget to mention the spa. I got a treatment from Maria Hanaroli down at the spa and it was amazing! If you stay at the hotel make sure to get a treatment with her to make your trip even more luxurious.

If you’re in Crete this is your most definite stop We absolutely loved everything about Creta Maris , specially that in the middle of August Chaos they’ve got so many pools all around te property that you can always find a quiet one just to chill , special thanks to two Dimitri’s at the reception who went above and beyond to find our family a connecting room and with our other never ending requests and kids club activities were outstanding even for our 11 years old there was always something to do in the mini club, food all over the a la cart restaurants are amazing specially Mademi and gosh the view ! Staff are extremely professional and helpful we are definitely coming back next summer !

Best breakfast I ever had. Many possibilities to try greek dishes

We had a two bedroom studio and it was super spacious with two outdoor spots! The staff were amazing and couldn’t do enough for us!

It took me a week to write this review just because I didn't know how to write one that would do our vacation justice. Antonis was the kindest host; he welcomed us from the moment we arrived, assisted us with everything we needed throughout the vacation (there was a small ant infestation that he got rid of within hours) and even advised us on what to visit, going as far as to call acquaintances to give us some boat tour options. 😊 The room was nothing short of dreamy, more spatious than the photos give it justice, with every facility you might need (fully equipped kitchen and bathroom, hairdryer, iron & table for ironing, makeup table) and a breathtaking view of the coast at any time of the day. There's an AC in both of the rooms, and the walls are perfectly designed for temperature isolation so that not much of the heat gets inside if you keep the doors closed. Clean, tidy, and intimate, with an exit to the balcony from both the bedroom and the living room, sunbeds, and a hot tub with lights, music and bubble jets that exceeded expectations— especially in the evening, when the breeze made bathing even better. The surroundings are characteristic to a more picturesque Crete, being a bit further away from the crowds and buildings, which sets an incredibly peaceful ambience, with fireflies and sheep noise in the distance. (I loved the sheep bleating.) There aren't really insects otherwise! Everything was mosquito free. The location also welcomes you with a lovely parrot named Riko, who may seem shy at first but has an amazingly charming and sociable personality, if you're patient enough to give him attention everytime you pass by. We promised Antonis we'll come back again, and we will; it's a shame to only stay at this hotel once.

My stay at Maison Meltem was nothing short of exceptional — a perfect blend of elegance, comfort, and outstanding service. From the moment I arrived, I was welcomed with a level of hospitality that felt both discreet and genuinely warm, setting the tone for a truly luxurious experience. The room was impeccably designed, combining refined aesthetics with absolute comfort. Every detail — from the quality of the linens to the thoughtful amenities — reflected a commitment to excellence. It was a serene, beautifully curated space that offered complete relaxation. The property itself exudes sophistication, with an atmosphere that is both intimate and upscale. Breakfast was exquisite: fresh, beautifully presented, and prepared with exceptional attention to detail. It felt more like a private, gourmet experience than a standard hotel offering. What truly elevates Maison Meltem is the personalized service. Giannis and Olivier go above and beyond with effortless grace, making every moment feel special. Their professionalism, kindness, and eye for detail transformed my stay into something genuinely memorable. Maison Meltem is a rare gem — luxurious, serene, and flawlessly managed. I would return without hesitation and highly recommend it to anyone seeking an elevated and unforgettable stay.

Gorgeous accommodation. Wonderful kind helpy staff . We loved our stay

We loved everything about the property, location, service, people. It was absolutely perfect