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How can one encapsulate the exceptional staff of this Falkensteiner hotel in words? The incredibly friendly receptionist meets guests with an ever-present smile, professionality, sincerity and youthful enthusiasm. She had no problem going the extra mile to ensure guests were satisfied. After our stay at the hotel, we can state the same for all staff members. Falkensteiner Schlosshotel Velden is a textbook example of top hotel service and a source of inspiration for all hotels developing their luxury offer. The Aquapura SPA Wellness Centre stretches a staggering 3600 square metres and is undoubtedly one of the most prestigious in this part of Europe. A rich offer includes an indoor and outdoor pool, a panoramic sauna in the garden and a relaxation space with water beds and a SPA cinema. Falkensteiner Schlosshotel Velden is absolutely one of the most prestigious hotels within the Falkensteiner portfolio. Similarly to a world-class athlete, it faces the task of beating its own standards and thus retaining its spot among the best in the hotel industry. When we last evaluated the hotel, the Falkensteiner hotel group had only started managing it. Today, it is in peak performance and is ageing almost as well as the finest Bordeaux wines. The hotel has stood the test of time, considering fifteen years have passed since the last substantial investment. Is the hotel the flagship of tourism in Carinthia? Undeniably. Led with German precision and flaunting Austrian charm, the hotel is superb in every segment.

View from my window was spectacular, excellent breakfast and nice room

I like everything. I have no complaints. The staff was fantastic, and everything was immaculately clean. The breakfast was wonderful in the morning, and everything was well-catered and very pleasant.

Everything was perfect, location for attractions, good breakfast and dinner with reasonable price and easy parking. Good WiFi in all areas and very clean. Staff speaks good English. Certainly will go again if visiting the area.

Acommodation close to the Klagenfurt city. All rooms have balcony, the room was clean, with big bed and full equipment. What I really appreciate, there was coffee and tea for free and bottle of water. Balcony was safe for my small dog. Very nice place

excellent breakfast , parking space, swimming pool, access to lake , good service

We recently stayed in this hotel for 4 nights at Standar Family Room with two kids. We were welcomed very warmly with the persons at reception. they were very kinds, helpful and supportive. We got our room and just after entering the room we had this nice lake view behing the large windows and balcony. Kids have a nice private area which they really liked. They were given some nice gifts to draw and enjoy their spare time. Rooms have very large bathroom with bathtub, and no toilet in it which is very good. Toilet is separate but it is very small and there is no water for handwashing. You have to go to bathroom for hanfwashing. This is annoying. Restaurants: We had really nice dinners at our reserved table with an amazing view and decoration. The menu is always rich, salate buffet and cheese buffet is rich either. There is always something for everbody.The envronment is cosy and joyful. Foods are really amazing, delicious and all the persons are helpful and supportive since we do not have any alcohol and pork. They always use the top most quality products. Breakfast is also always very good. Their products, egg menu, cheese, other options, honey, butter all are amazin. They serve you the best products. You will have health and enough food. They have plenty of space for everybody and time for all either. They have nice pool area. We really enjoy it. Their infinity pool also was amazing with the area to rest around. I could not use Sauna area because it is nude area if I understand it correctly. Everywhere is very clean, tidy. The only annoying thing will be toilletes in terms of their size, and WiFi. As a conclusion, we had very nice experience here and definitely will be back later. I really would like to try in summer. There will so many things going on in the lake area.

The kitchen is amazingly good equipped. Everything is clean and suitable for a traveling family. Easy acess to kitchen from room. There is quiet and comfortable. Even with open windows to corridor there was quiet. Very nice place.

Great hotel with very helpful staff and great location. The room was clean with a very comfortable bed. many options for breakfast and a very nice rooftop bar with delicious snacks and drinks.