Once you have made a booking at Kruger Cliffs, we require a deposit payment of 50% of the booking total if booked 31 days or more prior to the check-in date. This deposit must be settled within 24 hours of the booking being made. The balance is due 30 days prior to arrival.

If your booking is within 30 days prior to arrival, we require payment in full within 24 hours of the booking being made.

If your booking is made less than 14 days prior to arrival then the full balance is due Immediately.

Payments can be made by EFT or (credit) card. If you opt for the latter, we are able to send you a secure payment link on request.

! Important note about booking our 2-bedroom/bathroom cottage (Turaco):

When booking our 2-bedroom/bathroom cottage with children, children are charged child rate and they will be accommodated on the living room sleeper couch. If guests would like their children to be accommodated in the upstairs bedroom, the children will be charged adult rate (regardless of their age). Note that the upstairs bedroom is not suited for small children.

When booking our 2-bedroom/bathroom cottage for 2 people, only the downstairs area with main bedroom/bathroom will be accessible (the 2nd bedroom upstairs will be locked).

When our 2-bedroom/bathroom cottage is booked by 2 people who each want their own bedroom, a supplement for single occupancy will be charged.

If our 2-bedroom/bathroom cottage is booked for 2 people only, and we get a request to host a larger group, we reserve the right to move them to one of our 1-bedroom cottages.

General remark: We reserve the right to move guests to another cottage than the one they originally booked as all our cottages are of the same high standard.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Kruger Cliffs Lodge - Absolute privacy guaranteed您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至06:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。