About this property

Comfortable Accommodations: The Urban Tranquil in Hanoi offers aparthotel-style accommodations with terraces and free WiFi. Each unit features air-conditioning, a kitchenette, private bathroom, and a balcony or patio with lake or city views. Convenient Facilities: Guests enjoy private check-in and check-out, a paid airport shuttle service, lift, family rooms, full-day security, bicycle parking, bike hire, and luggage storage. Additional amenities include a dining area, work desk, and free toiletries. Local Attractions: Located 21 km from Noi Bai International Airport, the aparthotel is near One Pillar Pagoda, Vincom Center Nguyen Chi Thanh, and West Lake. Other attractions include the Vietnam Museum of Ethnology and Ho Chi Minh Mausoleum, each 3-4 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

  • Private parking available


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Alina
United Kingdom United Kingdom
The staff was very accommodating with our late check in. The room was very quiet as we faced the back of the building, away from the noise of the street. Very nice location near the lake and good coffee places around.
Hugo
Colombia Colombia
Great location, friendly helpful staff. Nice clean bedroom, perfectly working A/C, comfortable bed and neat bathroom
Please
United Kingdom United Kingdom
From check-in to check-out, everything was smooth. The staff’s professionalism and warmth made my stay unforgettable.
Khoa
United Kingdom United Kingdom
I stayed here during my business trip to Hanoi, and it was perfect. The room was comfortable, the Wi-Fi was fast, and the staff were always ready to help
Nail
Belgium Belgium
I had such a wonderful stay here! The room was spotless and cozy, and the staff went above and beyond to make me feel welcome
Peder
Denmark Denmark
I particularly liked that the room was tucked in between 2 other buildings some 10-20 meters away from the street. This meant that it's a bit more quiet than it would be in hotels around, in this area. The interior was very cozy and almost...
Sebastian
Colombia Colombia
Linh was awesome! She was very helpful and her English is great.
Mike
United Kingdom United Kingdom
Urban tranquil is a smart modern hotel and there are many options locally for breakfast pho or by the lake but not at the hotel . Linh and her team are especially attentive to assist with any needs like taxi to airport I took which was all...
Dianne
Australia Australia
Modern, exceptionally clean, great size, great light, opening windows, directly opposite West Lake, beautiful staff and EXTREMELY comfortable beds!
Archie
Japan Japan
Staff were super friendly, the hotel I had been in previously the staff were rude and the room was not as shown in the pictures, but here was lovely, it was super big and comfortable and clean and brilliant, honestly better than what I thought it...

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 single beds
and
1 extra-large double bed
1 large double bed
1 double bed
and
1 large double bed
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Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by The Urban Hanoi

Company review score: 9.7Based on 656 reviews from 4 properties
4 managed properties

Company information

Welcome to Hanoi, a city where ancient charm meets modern vibrancy! We're thrilled you've chosen our space as your home away from home. Hosting is not just about sharing our space; it’s about sharing a piece of our world. We adore the opportunity to meet people from different walks of life and share the hidden gems of Hanoi that only locals know. Our team is passionate about everything from the culinary delights that Hanoi offers to its rich cultural tapestry. We love exploring the city’s bustling markets, serene lakes, and vibrant street art scenes in our free time. Whether you're a foodie eager to taste authentic Vietnamese cuisine, an adventurer looking to explore the city’s historical landmarks, or simply here to relax and take in the beauty of West Lake, we're here to make sure your stay is unforgettable. We’re excited to provide recommendations, help plan your itinerary, or even share a meal or a story. Our aim is to make you feel welcomed, comfortable, and to ensure that by the end of your stay, you’ll have your own unique stories of Hanoi to tell. Welcome aboard, Ha and the Team

Property information

Our studio apartment is designed to be your tranquil oasis in the heart of the city, offering: Local-Inspired Decor Modern Amenities Customized Welcome Guide Personal Touches 24/7 Support & Flexibility Safety First Prime Location By focusing on these unique features and personal touches, we aim to not just provide a place to stay, but a place where you can truly feel welcomed and immersed in the local culture of Hanoi.

Neighbourhood information

Alongside the lake, you could find so many coffee shops in both Western and local vibes. Lotte center - a shopping mall in the center of the business hub - is 1.1km away. Pizza 4p's is in walking distance as well. Our team in the house can guide you more according to your preference of what to do.

Languages spoken

English,French,Vietnamese

Property surroundings

House rules

The Urban Tranquil takes special requests - add in the next step!
Check-in
From 14:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.