- Hotel provides to all in-house guests complimentary shuttle drop-off service from hotel to famous attractions in Ho Chi Minh City on various timings. Kindly note the shuttle service capacity is limited therefore advance reservation is required

- The name on the credit card used for the booking should correspond to the guest staying at the property.

- For bookings that require prepayment before arrival date, we kindly request that you present the same credit card used for the prepayment upon check-in.

- For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card or contact us for online payment link.

***These requirements to ensure the utmost security for payment transaction.***

- Guest will be required to pay room deposit upon check-in covering the entire stay as well as incidental deposit to cover miscellaneous expense. Any unexpended amount will be refunded at check-out.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

您须在入住前通过银行转账方式向住宿付款。住宿会在您预订后与您联系并提供关于银行转账的说明。