Get the celebrity treatment with world-class service at L7 WEST LAKE HANOI by LOTTE HOTELS
Elegant Accommodation: L7 WEST LAKE HANOI by LOTTE HOTELS in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, and a lush garden. Guests can relax on the terrace or enjoy free WiFi in public areas.
Comfortable Amenities: The hotel features private check-in and check-out, a 24-hour front desk, concierge service, and a kids' club. Additional amenities include a steam room, fitness room, and free on-site parking.
Dining Options: A variety of dining options are available, including a family-friendly restaurant, modern and romantic ambience, and a pool bar. Breakfast selections include continental, American, buffet, full English/Irish, vegetarian, vegan, and Asian.
Prime Location: Located 18 km from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Museum of Ethnology (5 km) and West Lake (7 km). Guests appreciate the nearby shops, attentive staff, and immaculate room cleanliness.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet
Rooms with:
Lake view
Free parking available at the hotel
Availability
Prices converted to USD
!
Please select one or more options you want to book
Guest reviews
Categories:
Staff
9.0
Facilities
9.1
Cleanliness
9.3
Comfort
9.2
Value for money
8.5
Location
9.0
Free WiFi
8.9
Guests who stayed here loved
Stephen
Australia
“Gym, sauna, comfortable and clean rooms, attached to Lotte mall (great when weather is bad!). Enjoyed the cocktails at the Hedonist - wonderful bar staff.”
C
Chong
Malaysia
“The room is very comfortable and clean, toiletries were all very good. Its really a comfortable place to rest and connected to the mall is perfect to shop and rest.”
V
Vinay
Singapore
“Large room, great breakfast, good restaurant and bar, infinity pool, connected to mall”
J
Jenna
Australia
“I enjoyed everything about our stay, especially the facilities and exceptional guest services. Although we checked out at 12:00 noon, our flight wasn't until later that night, so we use the spare time shopping in Lotte Mall. When we went back to...”
Ann
United States
“The staff is incredible--so kind, helpful, doing lots of extra things (like helping me to cross the busy street). I had a fantastic stay. This is truly one of the best hotel experiences I have ever had.”
M
Mirta
Italy
“Beautiful building and stunning heated infinity pool at the top floor. Kindness of the staff. Close to international airport.”
A
Athanasios
United Kingdom
“This is a new hotel with elegantly designed and comfortable rooms, with great customer service, exceptional breakfast, attached to a luxurious mall and less than 30 minutes away drive from main attractions and the airport.”
Terri
United Kingdom
“Lounge staff super helpful, personable and accommodating. Couldn’t have been more looked after. Room facilities great.”
S
Suze
United Kingdom
“The hotel was exceptional. Immaculately clean, great facilities and wonderful staff.”
I
Ivan
Malaysia
“Room service was excellent. Friendly staff. Check-in and check out was easy.”
Hotel surroundings
Food & Drink
Breakfast
Fabulous breakfast included with select options or available at the property for US$21.06 per person.
Served daily
06:00 to 10:00
Food
Bread • Pastries • Pancakes • Butter • Cheese • Cold meat • Eggs • Yogurt • Fruit • Local specialities • Cooked/warm meals • Jam • Cereal
LAYERED
Cuisine
Local • Asian • International
Service
Breakfast • Lunch • Dinner
Dietary options
Vegan
More food and drink
Meals • Restaurants • Facilities
House rules
L7 WEST LAKE HANOI by LOTTE HOTELS takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
The pool closed on every first Monday of the month.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform L7 WEST LAKE HANOI by LOTTE HOTELS in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
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