Serene Boutique Hotel & Spa

–Excellent location - show map
+89 photos
Scored 8.8
Rated fabulous

Staff

9.6

Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Situated in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, minibar and electric kettle.The en suite bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business centre.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Lift
  • Laundry

Property highlights

  • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.5

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign inCreate an account
Sign in, save money

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Alexandria
Australia Australia
“The hotel is located close to the old quarter and within walking distance to all the sites and food. The rooms were comfortable and clean. The hotel also offers breakfast buffet and discounts for the spa downstairs. But what makes the hotel is...”
Susan
South Africa South Africa
“Location right in the middle of Old Quarter, with many restaurants and shops within walking distance. Rooms were a bit cramped, but otherwise comfortable and clean. Staff were extremely helpful and friendly.”
Niels
Belgium Belgium
“Location. Staff & price-quality (good value for money)”
Dr
India India
“From the reception staffs, brother Tony , cleanliness and the perfect location is very good, helpful and nice.”
Lauren
Switzerland Switzerland
“The room and balcony were large, everything was clean and the bed was super comfortable. Alice was amazing from even before we were in the plane. Checking in and making sure we had everything we needed. She arranged a cruise in Ha Long for us...”
Denise
United States United States
“Breakfast is delicious and has many options! Really great location and allows you to walk to so many places in Old Town Hanoi”
Genevieve
United Kingdom United Kingdom
“Amazing location, super incredible staff- Betty organised a transfer for me, gave me so much local advice about nearby things to do and tours- so so friendly and helpful!”
Colin
United Kingdom United Kingdom
“This is a great little hotel located in the heart of The Old Quarter with many restaurants and nightlife all within a few minutes walk. The staff here made it for us and I must give praise to Alice, Helen and Stacey at reception. The breakfast had...”
Benjamin
Norway Norway
“Very good location, close to everything you want to see. No need to take taxi unless you want to go further away from the old quarter. Very helpful and kind staff working at the hotel. A special thanks to Alice for assisting us with trips for Ha...”
Thabang
South Africa South Africa
“Friendly stuff , they gave me their numbers in case i got lost and again i forgot my power bank amd they send staff member tp deliver it to me at train station.When i left for Sapa they told me to whatsaap them if i encounter any problem.”

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 large double bed
2 single beds
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Hotel surroundings

Food & Drink

Breakfast

  • Superb breakfast included with select options or available at the property for US$0 per person.
  • Served daily
    06:30 to 10:00
  • Menu style
    Buffet • Breakfast to go
More food and drink
More food and drink
Meals • Facilities

House rules

Serene Boutique Hotel & Spa takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 300,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Reservations made for stay until 31 December 2018, guests are entitled to:

- 30% discount on spa service

- a VND 100,000 voucher for food & beverages