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Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided.
Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car.
Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided.
Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience.
Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.9
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
9.6
Location
9.8
Free WiFi
9.2
High score for Hanoi
Select topics to read reviews:
Guests who stayed here loved
Jordan
United Kingdom
“The location is ideal and surprisingly quiet given it is located in the heart of the Old Quarter. The rooms are cool and comfortable, and all the staff are very helpful and friendly. We would like to mention all the kitchen staff, Anna, Jessica,...”
Jordan
United Kingdom
“We used Hanoi as base for our trip and therefore stayed at the Hotel on all our visits. All the staff including Vova, Jessica, Tom, the kitchen staff and in particular Anna were incredible accommodating, informative and essentially enabled an...”
S
Stefania
Italy
“Our stay at this hotel was perfect. We were greeted warmly by the reception staff, who were always ready to answer any questions and help us. Anna, in particular, was always kind and professional, and after check-out she let us leave our luggage...”
F
Franziska
Germany
“Amazing location and staff, very helpful for everything you need!”
Amit
India
“Eliana Ruby is in heart of Old Quarters, Ha Noi. All the famous cafe, night market, Hoan Kiem lake and other places are walking distance from the hotel. Just opposite to the hotel, there is Hanoi Cafe which is wonderful. We had great support from...”
S
Sven
Germany
“It was our second stay at Eliana Ruby after a 2 nights trip to Cát Bà and what should we say? It was as fantastic as our first stay!
Jessica and her team are so friendly, it felt like being at home. The breakfast is outstanding, especially the...”
Sarah
United Kingdom
“Excellent location and very helpful, friendly staff”
Peter
Australia
“The staff are genuinely friendly and helpful. The location is great as it's in the heart of the old quarter and in a quiet street. The room size was big and the balcony a bonus.”
Celia
France
“Location (central and calm), friendly staff, very good breakfast.”
N
Nan
Netherlands
“The hotel is very central, great value for money with excellent staff. Great breakfast (buffet and a la carte included) with western and Vietnamese options. Clean room, comfortable bed, good AC, small fridge and complimentary water, coffee and tea...”
Hotel surroundings
Restaurants
1 restaurant on site
Nhà hàng #1
Cuisine
American
Open for
Breakfast
Dietary options
Vegetarian
House rules
Eliana Ruby Hotel & Travel takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Eliana Ruby Hotel & Travel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
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