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The Willows Hotel

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555 West Surf, Lakeview, Chicago, IL
—
Excellent location
—Show on map
Scored 7.9
Rated good
  • a group of people standing outside of a building at The Willows Hotel in Chicagoa group of people standing outside of a building at The Willows Hotel in Chicago
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Property highlights

  • Parking
    Parking garage
  • Free WiFi
    Internet services

Choose dates to see prices

Thu 25 Dec 2025
Fri 26 Dec 2025
Approximate prices in USD for a 1-night stay
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Facilities

  • Parking
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk

Food & drink

Find out what food and drink options you could be enjoying at this property

Reviews

Location
Cleanliness
Value for money

Guests who stayed here loved:

David
Australia Australia
“Location was excellent. Really interesting area with lots of quirky shops and good places to eat”
Mike
United States United States
“Nice boutique hotel, large rooms and very helpful staff”
Simona
Italy Italy
“size of the room, location of hotel, amenities and mini bar snacks and water available. convenience of location, quiet.”
Amy
United Kingdom United Kingdom
“Location, my room was beautiful - big and spacious. Very clean. Staff were lovely. Loved the cookies in the lobby, was super quiet for first 2 nights, thought I was only 1...”
Marghanita
United Kingdom United Kingdom
“Friendly, location was ideal and a very nice area . Not to close to the city but close to get into . Lots of things around, shops , restaurants and close to Lincoln park...”
Riley
United States United States
“Rooms were large, we were given rooms close together as requested, and staff was helpful”
Scott
Canada Canada
“The area was fantastic, close enough to Wrigley Field to walk, lots of restaurants along the way. Felt very safe. The hotel was quaint and very clean, but definitely...”
Brendan
Australia Australia
“A nice boutique feeling place. Staff were super friendly. Very comfortable stay. Would definitely recommend to people.”
Anders
Sweden Sweden
“Everything. Staff, room, bed, shower, location, etc.”
John
United Kingdom United Kingdom
“Great staff, perfect position for family visit. Reasonable price for Chicago on marathon weekend”

Deluxe Queen Room with Two Queen Beds

Fits: 4 adults x 4
Beds: 2 large double beds

275 feet² Air conditioning Private bathroom Free toiletries Telephone Bath Flat-screen TV Iron Free WiFi

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Executive King Room

Fits: 2 adults
Bed: 1 extra-large double bed

295 feet² Air conditioning Private bathroom Free toiletries Telephone Bath Flat-screen TV Iron Free WiFi

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Standard Queen Room

Fits: 2 adults
Bed: 1 large double bed

170 feet² Air conditioning Private bathroom Free toiletries Telephone Bath Flat-screen TV Iron Free WiFi

Show prices

Small Queen

Fits: 2 adults
Bed: 1 large double bed

Air conditioning Private bathroom Free toiletries Telephone Bath Flat-screen TV Iron Free WiFi

Show prices
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property surroundings

555 West Surf, Lakeview, Chicago, IL 60657 , United States
—Excellent location

Property description

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighbourhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay...

  • Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Refundable damage deposit
    A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
    Age restriction
    The minimum age for check-in is 21
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubJCBDiscover

  • Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    There is no capacity for cots at this property.

    There is no capacity for extra beds at this property.

  • You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

    Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details.

    Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail.

    Please note that for reservations of 5 rooms or more different policies apply:

    -50% of the total amount will be charged by the property after the reservation is made.

    -If the reservation is cancelled up to 14 days before the arrival date no fees will apply but if cancelled later or in case of no show, the total amount will be charged.

    When booking 4 rooms or more, different policies and additional supplements may apply.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

    A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

  • If you want to request something specific, you can do that after you choose your rate.

    Once you book, we'll provide details so you can contact the property directly.

  • This property is part of our Preferred Partner Programme. It is committed to providing commendable service and good value. It will pay us a higher commission if you make a booking.
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